JEELEDAR YADAV
Manchester
Summary
Results-driven Hospitality & Restaurant Management Professional with over 9 years of experience in quick-service restaurant operations, team leadership, customer experience, food safety, and cost control. Proven ability to lead high-volume stores, improve profitability, develop managers, and consistently meet QSC, KPI, and food safety standards. Currently working as Assistant Manager at Domino's UK and pursuing an MBA in Marketing & Business.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Domino's Pizza
2023.08 - Current
- Assessed OER competencies rigorously to maintain alignment with established brand protocols.
- Analyzed operational processes and instituted measures to effectively control food costs, streamline labor efficiency, and decrease waste in fast-paced environments.
- Implemented customer service strategies that prioritized regulatory compliance with GDPR, enhancing overall client satisfaction.
- Monitored and reinforced gluten-free allergen management procedures to guarantee compliance with food safety and sanitation regulations.
- Achieved clarity in key performance indicators through detailed analysis of premiership reports. Enhanced operational efficiency by evaluating OSAT scores and conducting thorough inventory assessments. Developed actionable strategic plans that significantly improved operational processes.
- Achieved operational enhancements that aligned with strategic objectives through effective project oversight. Delivered improved performance by managing project execution in line with organizational goals. Cultivated a collaborative environment across departments to drive continuous improvement initiatives.
- Led training sessions and team development initiatives focused on improving overall workforce performance.
- Achieved timely project delivery and cost savings through effective management of project teams across all development stages. Optimized resource allocation and task assignments to elevate team performance. Fostered a cooperative environment that significantly contributed to project success.
Restaurant Manager
McDonald's
2020.05 - 2023.07
- Managed daily restaurant functions, implementing QSC&V standards to enhance operational efficiency and customer satisfaction.
- Designed and implemented leadership development initiatives to empower managers and strengthen team performance.
- Monitored and evaluated adherence to workplace safety and food sanitation standards to promote a safe working environment.
- Analyzed and controlled food costs, labor expenditures, waste levels, and cash flow to enhance operational efficiency.
- Analyzed inventory levels and coordinated build-to ordering to ensure timely product availability and minimize stockouts.
- Assessed inventory reports and implemented targeted action plans to enhance stock management.
- Conducted thorough analysis of P&L statements, implementing targeted improvement strategies.
- Implemented best practices in service delivery to optimize performance at Hardcastle Restaurants Pvt. Ltd.
Assistant Manager
McDonald's
2015.12 - 2020.05
- Managed crew recognition programs and incentive strategies to foster a positive work environment and acknowledge outstanding contributions.
- Coordinated workshops and development sessions aimed at improving management effectiveness and leadership capabilities.
- Analyzed staffing requirements and implemented shift planning tools to improve operational efficiency and maintain service excellence.
- Oversaw routine inspections of equipment and plant systems to identify potential issues and uphold maintenance standards.
- Implemented strategies for controlling food costs, optimizing labor resources, reducing waste, and ensuring accurate cash handling.
- Conducted thorough P&L assessments and formulated actionable plans for operational enhancements.
- Implemented best practices in service delivery to optimize performance at Hardcastle Restaurants Pvt. Ltd.
Education
Bachelor of Arts -
IGNOU
2020-12
Higher Secondary -
UP Board
2014-12
Secondary -
Bangalore Board
2012-12
Skills
Restaurant & Operations Management
Team Leadership & People Development
Cost Control & P&L; Analysis
Food Safety, Hygiene & Compliance
Inventory & Waste Management
Customer Experience & Complaint Resolution
KPI, OSAT & Performance Analysis
Recruitment & Training
Awards Recognition
- Three 5-Star Official DPG OER Awards
- Happy Manager of the Quarter - 2 times (McDonald's)
- Appreciation for improving food cost across patch stores
- Selected for Thailand Trip for profit performance
- Food Safety Champion Award (AMJ & JAS - 2022)
- Golden Archie Award during McDonald's training
- Recognition for developing 5 Shift Managers & 2 Assistant Managers
Disclaimer
I hereby declare that the above information is true and correct to the best of my knowledge.
Professional Certifications Courses
- SK Assistant Manager Course
- Leading Great Restaurant Course
- Effective Management Practices
- Advanced Shift Management
- Shift Management Excellence
- Food Safety Certification
- FOSTAC Certification - FSSAI
- Food Quality Management
- Customer Experience Management
- People Development Management
- Building Interactive Dashboards
Timeline
Assistant Manager
Domino's Pizza
2023.08 - Current
Restaurant Manager
McDonald's
2020.05 - 2023.07
Assistant Manager
McDonald's
2015.12 - 2020.05
Bachelor of Arts -
IGNOU
Higher Secondary -
UP Board
Secondary -
Bangalore Board