Jedidah Adser
London
Summary
Compassionate and versatile professional with a strong background in business management, finance, and legal administration, now focused on securing a meaningful role within hospitality, health, wellbeing, women’s support, or addiction recovery services. Successfully led the day-to-day operations of a residential rehabilitation centre, creating impactful programmes including aftercare, volunteering, and pro bono initiatives for vulnerable women. Experienced in client support, team leadership, supplier management, and compliance, with a proven ability to build relationships across healthcare, legal, and community sectors. Driven by a deep commitment to empowerment, inclusivity, and delivering practical, person-centred support to those in need.
Overview
17
17
years of professional experience
Work history
Programme Participant
Ingeus
10.2024 - Current
- Participating in an employability programme delivered by Ingeus to increase my chances of finding work.
- Working with an assigned coach to clarify job aspirations and identify practical steps to achieve set goals.
- Maintaining a full-time focus of preparing for and getting a job, dedicating several hours a day to job applications.
Carer
x
01.2018 - 10.2024
- Provided daily emotional and physical care, including personal hygiene, meal preparation, and medication management in a home setting.
- Liaised with healthcare professionals, such as doctors, nurses, and social workers, to coordinate appointments and ensure ongoing treatment plans were followed.
- Maintained a safe and supportive environment, managing household tasks and adapting routines to suit changing health needs.
- Developed strong communication and empathy skills, offering consistent emotional support and advocacy during challenging times.
- Handled confidential information sensitively, maintaining records and respecting privacy in line with ethical caregiving practices.
Business Manager/Adminstrator
DianiKwetu
Mombasa, Kenya
01.2015 - 01.2018
- Oversaw the day-to-day operations of a residential drugs and alcohol rehabilitation centre, ensuring the smooth running of services and maintaining high standards of care and professionalism.
- Managed supplier sourcing and procurement for both the main centre and its outreach programmes, ensuring quality and cost-effective delivery of food, medical, and therapeutic supplies.
- Led the centre through successful certification by NACADA (National Authority for the Campaign Against Alcohol and Drug Abuse), aligning all operations with national regulatory standards.
- Developed and implemented a structured volunteering programme, which gained international recognition and offered students practical insight into addiction and recovery processes.
- Built strategic relationships with hospitals and mental health professionals through targeted outreach and marketing, increasing client referrals and raising awareness of our services.
- Created and launched an aftercare programme to equip clients with practical life and vocational skills post-recovery, supporting long-term wellbeing and reintegration into society.
- Championed and secured approval for a pro bono initiative that provided free treatment for at least four women at a time, addressing the critical lack of addiction support for financially disadvantaged women in Kenya.
Finance Analyst
Cisco
01.2011 - 01.2013
- Supported financial planning and reporting activities for the UK and Ireland, ensuring accuracy and integrity to guide operational decisions.
- Analysed financial data to identify trends and improve internal processes, applying skills that transfer well to service development and support roles.
- Collaborated with cross-functional teams across departments, strengthening communication and coordination — essential in hospitality and wellbeing environments.
- Managed sensitive financial information with discretion and professionalism, reflecting a strong commitment to confidentiality and ethical standards.
- Balanced multiple deadlines in a dynamic setting, demonstrating flexibility, organisation, and resilience under pressure.
Legal Cashier and Accounting/IT Team
Clifford Chance
01.2008 - 01.2011
- Processed high volumes of client and office account transactions in accordance with Solicitors’ Accounts Rules.
- Played a key role in supporting the transition to a new accounting software system, including testing functionality and assisting with staff training.
- Collaborated with the Accounting and IT teams to improve reporting accuracy and streamline internal processes.
- Maintained confidentiality while managing sensitive financial data and ensuring compliance.
- Supported month-end and year-end reconciliations, contributing to accurate and timely financial reporting.
Education
A-Level: Government and Politics (B) | BTEC National Diploma: Business Studies (Merit)
Barnfield College
GCSEs - x10 including Maths and English
Whitefield School
Skills
- Empathy
- Team Leadership
- Communication
- Client Support
- Confidentiality
- Organisation
- Problem-Solving
- Community Outreach
- Programme Development
- Administration
- Supplier Management
- Financial Accuracy
- Advocacy
- Emotional Resilience
Timeline
Programme Participant
Ingeus
10.2024 - Current
Carer
x
01.2018 - 10.2024
Business Manager/Adminstrator
DianiKwetu
01.2015 - 01.2018
Finance Analyst
Cisco
01.2011 - 01.2013
Legal Cashier and Accounting/IT Team
Clifford Chance
01.2008 - 01.2011
A-Level: Government and Politics (B) | BTEC National Diploma: Business Studies (Merit)
Barnfield College
GCSEs - x10 including Maths and English
Whitefield School
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