Jeda Egbayelo
Sunderland,Tyne and Wear
Summary
Results-driven Revenue Officer with strengths in financial modelling and credit risk assessment. Delivers exceptional customer service, addressing inquiries with professionalism and fostering loyalty. Revenue collections officer with top-notch follow-through and methodical approach. Strong researcher successful at persuading customers and obtaining payments. Detail-oriented Finance Assistant with strengths in data analysis and compliance. Manages accounts payable and receivable, ensuring accuracy in financial transactions. Motivated individual with diverse experience across finance and customer service sectors. Demonstrates strong organisational skills and attention to detail in all tasks. Confident communicator with knack for numbers and problem-solving. Skilled in managing financial records and handling transactions with accuracy.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Afro-Naija Supermarket
Sunderland , Tyne and Ware
04.2025 - 06.2026
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Collaborated with team members to achieve sales targets and contribute to store success.
- Delivered exceptional customer service, resolving issues to ensure customer loyalty and repeat business.
- Handled customer returns, refunds and exchanges at customer service desk.
- Processed sales transactions accurately, handling cash and card payments efficiently.
- Organised stock room, ensuring easy access to products and efficient inventory management.
Credit Control Officer
Reddot Africa Educational Services Limited
Akure, Ondo State, Nigeria
08.2024 - 02.2025
- Collaborated with credit risk team to assess impacts of system and credit policy changes on conversion processes.
- Reviewed credit applications and performed credit checks following evaluation procedures.
- Kept up to date with financial news and trends to inform credit risk assessments.
- Maintained strict data confidentiality, performing data analysis in line with Data Protection legislation and industry regulation.
- Managed a portfolio of corporate clients, regularly reviewing credit limits to align with changing risk profiles.
- Addressed customer inquiries regarding credit standing and loan balances, ensuring clear communication and customer satisfaction. concerning credit standing, loan balances and penalties.
- Engaged with financial and credit institutions to gather and validate customer information.
Revenue Assistant
Consistere Consultancy Services
Akure, Ondo State, Nigeria
02.2024 - 06.2024
- Achieved debt collection targets in line with agreed deadlines.
- Confirmed payment arrangements and finalised customer payment dates and contact information.
- Delivered outstanding customer service, handling debtor enquiries and complaints with empathy and professionalism.
- Monitored debtor accounts regularly, identifying those requiring further action or escalation.
- Conducted thorough investigations into debtor financial situations to propose realistic repayment plans.
- Adhered strictly to FCA guidelines and company policies during all debt collection activities.
- Traced, located and contacted debtors tied to collection accounts.
- Collaborated with team members to achieve monthly collection targets and improve department efficiency.
Accounts Officer
World Health Centre
Ibadan, Oyo State
01.2022 - 12.2023
- Managed accounts payable and receivable, processing invoices and payments to ensure financial accuracy.
- Addressed finance queries from stakeholders to support informed decision-making.
- Collected receipts from employees, following up on missing information to reduce discrepancies.
Education
Master of Science - Finance and Management
University of Sunderland
Sunderland01-2026
Bachelor of Science - Finance and Banking
University of Portharcourt
Portharcourt01-2023
Higher National Diploma - Accountancy
Rufus Giwa Polytechnic, Nigeria
Owo01-2022
Skills
- Fast-paced packing
- Safety and compliance
- Health and safety awareness
- Time management
- Work pace maintenance
- Data analysis
- Organisational efficiency
- Communication efficacy
- Financial modelling
- Customer service
- Credit risk assessment
- Data protection compliance
- Computer literate
- Basic accounting
- Team collaboration
Languages
English
Advanced
C1
Interests
- Reading
- Footballing
Timeline
Sales Assistant
Afro-Naija Supermarket
04.2025 - 06.2026
Credit Control Officer
Reddot Africa Educational Services Limited
08.2024 - 02.2025
Revenue Assistant
Consistere Consultancy Services
02.2024 - 06.2024
Accounts Officer
World Health Centre
01.2022 - 12.2023
Master of Science - Finance and Management
University of Sunderland
Bachelor of Science - Finance and Banking
University of Portharcourt
Higher National Diploma - Accountancy
Rufus Giwa Polytechnic, Nigeria