Jebin Pernunnappallil Joseph
Royton
Summary
Dedicated and detail-oriented Service Technician with hands-on experience in vehicle diagnostics, preventive maintenance, mechanical and electrical repairs, and OEM-compliant servicing. Skilled in using advanced diagnostic tools to identify and resolve faults while maintaining high standards of safety, quality, and customer service. A proactive team player with strong problem-solving abilities and a willingness to learn new technologies, committed to delivering efficient and reliable vehicle repairs in a fast-paced environment.
Overview
1
1
Certification
9
9
years of professional experience
Work history
Service Technican
VOLKSWAGEN Stockport
Stockport
2025.09 - Current
- Use advanced diagnostic equipment and OEM repair procedures to identify root causes and resolve complex vehicle faults efficiently.
- Diagnose mechanical, electrical and software issues using specialised diagnostic tools ,improving first-time fix rates and reducing repeat visits.
- Execute software updates, system calibrations, and functional testing to ensure optimal vehicle performance.
- Execute four-wheel alignment and A/C system repairs following OEM procedures to optimise high-quality service standards.
- Perform routine servicing, preventive maintenance, and safety inspections in line with manufacturer standards to ensure vehicle reliability and compliance.
- Maintain comprehensive records of repairs and parts usage to support operational efficiency.
PDI/Service Technician
Renault
Manchester
2025.05 - 2025.09
- Conduct comprehensive pre-delivery inspections on new vehicles, including vans.
- Tested functionality of safety features, ensuring compliance with safety standards and reliability.
- Calibrated vehicle settings to ensure optimal performance and ensure that software and firmware are current.
- Diagnosed and repaired minor mechanical, electrical, and hydraulic issues to restore vehicle performance.
- Execute scheduled maintenance tasks, including oil changes, filter replacements, and tire rotations.
- Performed road tests to verify successful repairs and vehicle readiness.
Preparation Technician
Sytner Select
Warrington
2024.01 - 2025.04
- Executed vehicle maintenance, including testing, diagnosing, and resolving faults.
- Conducted standard servicing, repairs, and maintenance.
- Prepared new and used vehicles to high standards, ensuring optimal performance and customer satisfaction.
- Replaced wheels and tyres on vehicles during service appointments., and performed basic steering geometry checks.
- Conducted road tests on vehicles to assess repair effectiveness. to verify repairs.
- Followed correct procedures and completed necessary documentation.
Service Technician
A2Z MOT GARAGE
2021.01 - 2022.12
- Performed initial diagnostics on various vehicle types, identifying issues to facilitate timely repairs.
- Conducted comprehensive tests on vehicle starting and charging systems to identify functionality issues.
- Engaged with clients to explain diagnosed issues and recommend tailored solutions.
- Finalised job orders by documenting all repairs and services performed, ensuring accurate customer records. and updated them with information on replaced parts to guarantee accurate billing.
- Optimised workstation organisation by implementing systematic arrangements for tools and parts to improve workflow. to enhance efficiency in completing repair orders.
SERVICE TECHNICIAN
AUDI
Cochin
2017.07 - 2020.09
- Diagnosed and repaired 50+ vehicles monthly, ensuring safe and optimal performance for each.
- Performed both major and minor repairs on wheels and suspension systems.
- Executed repairs and maintenance on electrical and HVAC systems, enhancing vehicle reliability.
- Adapted, coded, and reprogrammed vehicle systems using ODIS.
- Completed pre-delivery inspections on new automobiles, ensuring quality standards and readiness for customers.
- Demonstrated advanced proficiency in ELSA PRO.
- Conducted test drives to verify optimal vehicle performance.
Education
MSC - Mechanical Engineering
University of Central Lancashire
Preston2022
B Tech - Automobile Engineering
Mahatma Gandhi University
2017
Skills
- Attention to Detail
- Problem-Solving
- Customer Service
- Vehicle Diagnostics
- Technical Troubleshooting
- Fault Diagnosis and Troubleshooting
- Air Conditioning (A/C) system servicing
- Electrical system Diagnostics and repairs
- Willingness to Learn and Adapt
Certification
- IMI - Level 3 in Electric/Hybrid Vehicle System Repair and Replacement
- IMI - REFRIGERANT HANDLING Level 3
- Volkswagen Group Technical Training - Electrical Diagnosis for Service Technicians
Timeline
Service Technican
VOLKSWAGEN Stockport
2025.09 - Current
PDI/Service Technician
Renault
2025.05 - 2025.09
Preparation Technician
Sytner Select
2024.01 - 2025.04
Service Technician
A2Z MOT GARAGE
2021.01 - 2022.12
SERVICE TECHNICIAN
AUDI
2017.07 - 2020.09
B Tech - Automobile Engineering
Mahatma Gandhi University
MSC - Mechanical Engineering
University of Central Lancashire