Summary
Overview
Work history
Education
Skills
Certification
Affiliations
Timeline
Generic

Jeanette McPartlin

South Lanarkshire,Glasgow City

Summary

Dynamic professional with expertise in stress management, analytical thinking, and communication skills. Proven ability to excel in public speaking and team collaboration, fostering leadership development and effective public relations. Recognised for remaining calm under pressure and adept problem-solving, contributing to successful team building and leadership initiatives. Proficient in [Software], with a commitment to advancing career goals through continuous learning and impactful contributions.

Overview

28
28
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

Cost & Productivity

South Lanarkshire Council
South Lanarkshire, East Kilbride
11.2004 - Current
  • Executed day-to-day responsibilities with precision and efficiency.
  • Acquired new skills, enhancing productivity and overall performance.
  • Delivered tasks promptly, consistently meeting tight deadlines.
  • Fostered respectful and friendly team environment through supportive actions.
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Increased customer satisfaction by resolving issues.
  • Improved efficiency and productivity by acquiring new skills.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Provided efficient customer service, effectively managing challenging situations.
  • Maintained impeccable hygiene standards by cleaning work areas and equipment.
  • Resolved issues to boost customer satisfaction levels significantly.
  • Applied critical thinking for problem-solving and decision-making.

Event safety steward

G4S Security
Glasgow, Glasgow City
07.1997 - Current

Commenced role as Event Steward in July 1997, transitioning to G4S .

Accumulated 28 years of experience in front-facing event roles.

Executed various responsibilities from backstage support to front-of-house operations.

Conducted seating arrangements, badge checks, and customer care services.

Managed interactions with diverse clientele under high-pressure conditions.

Demonstrated initiative while collaborating with stewards and management teams.

Ensured compliance with safety protocols for self and customers.

  • Adhered strictly to operational procedures throughout events.
  • Qualifications SVQ level 1 and 2.
  • Maintained safety measures for prevention of workplace accidents.
  • Kept calm under pressure during unexpected events, promoting safe resolution.
  • Worked at all different football stadiums, worked at lots of concerts in Glasgow, England London and Ireland. all different events.




Education

GCSEs - Art, Arithmetic, communication, media studies, personal presentation etc

John Ogilvie
Hamilton, South Lanarkshire
08.1983 - 05.1988

SVQ Level 3 - Hairdressing

Ann Rodgers College
Wishaw, North Lanarkshire
06.1988 - 05.1990

Skills

  • Stress management
  • Analytical thinking
  • Communication skills
  • Public speaking
  • Team collaboration
  • Leadership development
  • Public relations
  • Calm under pressure
  • Problem-solving
  • Team building
  • Leadership
  • Knowledge of [Software]

Certification

event stewarding level 1 & 2

Affiliations

I like socialising, Meeting people. Going to concerts, gym, cinema, dining out and pubs. I love travelling.

Timeline

Cost & Productivity

South Lanarkshire Council
11.2004 - Current

Event safety steward

G4S Security
07.1997 - Current

SVQ Level 3 - Hairdressing

Ann Rodgers College
06.1988 - 05.1990

GCSEs - Art, Arithmetic, communication, media studies, personal presentation etc

John Ogilvie
08.1983 - 05.1988
Jeanette McPartlin