Took part in school training activities to advance knowledge in working with students with specific learning difficulties.
Created a friendly, positive and inspiring learning environment to facilitate interactions amongst students.
Supported teachers in managing challenging student behaviour, contributing to progress meetings to provide feedback, raise concerns and recommend appropriate action.
Identified signs of distress in students, resolving behavioural and emotional issues.
Worked with students in small groups and 1:1 to provide additional support with activities and lessons, offering constructive feedback and advice to develop skills.
Supported classroom teacher in monitoring, assessing and recording students progress.
Maintained child safety, security and good behaviour during classroom and outdoor activities.
Observed children during social interactions and encouraged positive choices for minimising and resolving conflicts.
Supervised students during break times, lunchtimes and after school clubs.
Assisted teacher with using support equipment and computers during lessons.
Delivered additional learning support opportunities to small student groups, enabling improved academic confidence.
Assisted students to reach social development milestones.
Supported teachers in managing challenging student behaviour, conducting progress meetings to provide feedback and recommend appropriate action.
Shared information about students with parents, other staff and internal and external agencies in line with shool policies.
Offered students personalised support during in-class activities and projects.
Observed children to identify changes in behaviour and reported such changes to classroom teacher.
Monitored children in spaces between classes, keeping disruptions to minimum.
Prepared necessary equipment and technology ahead of class.
Taught students important learning, study and behaviour management skills for academic success.
Prepared additional learning resources and aids to promote inclusivity in learning.
Escorted and supervised students on educational visits and out-of-school activities.
Encouraged students to work together to complete projects and solve problems.
Attended to younger children's basic physical needs and assisted in development of personal skills.
Maximised student engagement and receptive learning by educating students using individualised instructional approaches.
Planned and arranged classrooms to promote learning and student achievement.
Marked students work following directions from class teacher.
Monitored students response to learning activities and modified appropriately to achieve intended learning outcomes.
Arranged recreational spaces and equipment to encourage physical activity.
Worked with students in care programmes with help from relevant professionals on specific needs.
Monitored special group events and off-site field trips, guaranteeing pupil safety.
Managed and monitored classroom stock and supplies.
Kept class records current with attendance information and student grades.
Applied student assessment information to personalise support for students struggling with assignments.
Provided individual support during examinations.
Gave students papers related to assignments and collected finished work.
Restaurant supervisor
The Talkhouse
Stanton St John, Oxfordshire
12.2021 - 11.2022
Resolved complaints calmly and professionally to achieve positive customer outcomes.
Completed accurate end-of-day financial routines for cash and card transactions.
Recruited and trained new employees, offering ongoing support and guidance to maintain first-class customer service.
Interacted positively with customers, effectively promoting restaurant facilities and services.
Monitored restaurant performance to identify and implement improvement initiatives.
Coordinated Front of House and Back of House staff ahead of events for smooth execution to maximise guest satisfaction.
Maintained outstanding hygiene levels for optimised customer safety and continued regulatory compliance.
Built loyal customer base by creating welcoming environment with top quality service.
Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.
Created team building initiatives to encourage upselling and meet revenue targets.
Recognised and formally acknowledged outstanding staff performance, boosting team morale and productivity.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Gained experience in all restaurant activities, including waiting, bar and front of house.
Led by example in providing customers with attentive, professional restaurant service.
Led motivated teams of front- and back-of-house staff, achieving high-quality standards and service.
Maintained safe working and guest environments, reducing injury and incident risks.
Ensured exceptional health and safety standards by closely monitoring restaurant operations.
Attended regular training to obtain and update food safety certificates.
Purchased required quantities of necessary restaurant items, including food, beverages, equipment and supplies.
Strategically reviewed and planned restaurant staffing levels based on evolving service demands.
Improved Front-of-House (FOH) staff productivity by elevating greeting and seating processes.
Monitored and maintained stock levels for maximised efficiency and minimised waste.
Analysed operations to improve restaurant efficiency and service levels.
Conducted training sessions with staff in POS system and restaurant best practices, improving workforce talent and efficiency.
Clearly and promptly communicated pertinent information to staff, maintaining knowledgeable service teams.
Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
Delivered in-depth training to customer-facing staff, promoting strong service performance.
Established safe and secure dining environment with strong sanitation standards.
Boosted sales through targeted product training and upselling strategy.
Recruited and trained high-performing team members to deliver faultless customer care.
Established and enforced improved sanitation standards to maintain clean, hygienic dining areas.
Teaching assistant in special educational needs
Chilworth house school
Thame
12.2020 - 11.2021
Took part in school training activities to advance knowledge in working with students with specific learning difficulties.
Created a friendly, positive and inspiring learning environment to facilitate interactions amongst students.
Supported teachers in managing challenging student behaviour, contributing to progress meetings to provide feedback, raise concerns and recommend appropriate action.
Worked with students in small groups and 1:1 to provide additional support with activities and lessons, offering constructive feedback and advice to develop skills.
Identified signs of distress in students, resolving behavioural and emotional issues.
Supported classroom teacher in monitoring, assessing and recording students progress.
Maintained child safety, security and good behaviour during classroom and outdoor activities.
Observed children during social interactions and encouraged positive choices for minimising and resolving conflicts.
Supervised students during break times, lunchtimes and after school clubs.
Helped teachers with lesson plan development, class preparation and student mentoring, improving overall department attainment.
Assisted teacher with using support equipment and computers during lessons.
Delivered additional learning support opportunities to small student groups, enabling improved academic confidence.
Supported teachers in managing challenging student behaviour, conducting progress meetings to provide feedback and recommend appropriate action.
Higher level teaching assistant
Mabel Prichard school
Oxford , Oxfordshire
10.2016 - 10.2020
Developed and nurtured excellent relationships with students and staff, enhancing positive learning environments.
Prevented student misbehaviour through constant classroom monitoring and prompt interventions.
Boosted academic achievement of special needs students through compassionate, considered individual tutoring.
Cultivated close working relationships with students, teaching staff and parents.
Prepared engaging, effective learning materials to boost stimulation and encourage further academic interest.
Provided safe, stimulating classroom environments to maximise student engagement and attainment.
Maintained sensitivity towards students with additional needs, continually improving their development and confidence.
Helped teachers with lesson plan development, class preparation and student mentoring.
Oversaw students during breaks to maintain safe environment.
Established effective classroom routines by providing high-quality practical support to teaching staff.
Prepared positive, productive learning environments with engaging wall displays and effective resources.
Tutored students individually and in small groups to reinforce learning concepts from core subjects.
Recommended additional materials and resources to improve student skills.
Delivered well-structured one-on-one support sessions to students with learning difficulties to improve test scores.
Performed administrative activities such as taking attendance, marking assignments and maintaining student records.
Supervised students in wider school environments, offering reliable dining room, library and playground support.
Supervised students to maintain adherence with health and safety requirements, inside and outside classroom environments.
Organised and distributed learning materials, ensuring students received relevant homework, textbooks and classroom supplies.
Helped students explore concepts through challenging assignments and stimulating class discussions.
Maximised student learning time by providing smooth transitioning support between lessons.
Contributed to department and faculty meetings to continuously assess and improve internal practices.
Tutored students struggling with material, improving understanding and academic performance.
Mentored groups of 10 students annually, providing academic and pastoral support as appropriate.
Developed and improved courses to better serve students' needs and meet standards.
Distributed learning materials, textbooks and stationery, enabling full student cooperation in activities.
Facilitated workshops, tutorials and seminars with opportunities to stimulate students' critical thinking and analysis.
Web shop mail order manager.
The Ashmolean Museum
Oxford
06.2005 - 06.2016
Utilised new sales platforms and technologies to expand business scope.
Trained and supported team to develop and manage online sales processes.
Analysed sales reports to identify trends and update strategies.
Photographed items for product and lifestyle imagery to heighten customer appeal.
Optimised sales methods to best engage, acquire and retain customers.
Optimised online sales by reviewing category growth opportunities and stock strategies.
Oversaw planning and execution of targeted sales and marketing strategies.
Advertised merchandise on Facebook, Instagram and Google to grow customer reach.
Developed marketing plans to support department strategies.
Customized promotional strategies to meet needs of different clients, products and services.
Supported front-line sales teams with well-coordinated administrative operations.
Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
Created email marketing campaigns to enhance customer engagement and solicit feedback.
Conducted regular market assessments to stay current on trends and maintain readiness for changes.
Grew Average Transaction Value by implementing proven sales strategies.
Improved inventory management by implementing stock control measures.
Maintained high feedback ratings through enhanced customer service.
Prepared and presented online sales reports to demonstrate annual growth.
Identified and implemented new initiatives to grow income generation.
Employed strategic digital marketing tactics to increase online sales.
Communicated and coordinated pricing changes to web and customer service teams for implementation.
Panel fitter
BMW
01.2000 - 10.2002
Operated variety of power tools and equipment to cut, shape and finish metal components for assembly.
Measured components with precision for accuracy in component fabrication and assembly.
Cleaned and lubricated parts to restore equipment to optimal function.
Fabricated and assembled mechanical components with precise alignment and functionality.
Reported daily production data to senior management for accurate recordkeeping.
Welded and fabricated metal workpieces and equipment to meet project specifications.
Used welding abilities to fabricate, assemble and repair metal parts.
Applied mini car panels to car frame. Bonnets, top and side scuttle, tail gates and petrol caps in body and white, before going to the paint shop.
Trading standards officer
Asda
Wheatley
01.1993 - 12.1993
Analysed written reports and statements to verify regulatory compliance.
Promoted importance of proper regulatory knowledge throughout daily work.
Compiled relevant legal and administrative documents relating to inspections.
Compiled data from direct inspections and tests, creating reports outlining findings and sharing remediation recommendations.
Respond to information requests from organisations and members of public.
Checked operations to verify correct measures, weights and standards in trade.
Documented systemic compliance problems and inappropriate business practices for official reporting.
Prepared reports and documentation after business inspections.
Tracked market prices and compared business service costs against standards.
Education
Btec - Art and Design
The Henley collage
Henley on Thames, Oxfordshire
09/1990 - 07/1992
GCSEs - English language English literature Art Pottery
Assisted in designing and instructing a lesson at Penn Manor High School, Penn Manor Middle SchoolAssisted in designing and instructing a lesson at Penn Manor High School, Penn Manor Middle School
Licensing Specialist at State of Maryland -Office of Child Care Licensing BranchLicensing Specialist at State of Maryland -Office of Child Care Licensing Branch