Hi, I’m
JEAN YUAN
Summary
A purpose-driven professional with12 years of experience in programme management, stakeholder engagement and strategic communication. Proven success in managing complex programmes and develop key stakeholder relationships at the highest levels of government globally. Exceptional administrator, adept at problem-solving, thrives in dynamic and fast-paced environments.
Overview
13
years of professional experience
Work History
COMMONWEALTH SECRETARIAT
Strategy and Liaison Officer
02.2020 - Current
Job overview
- Co-organised Commonwealth Diplomatic Induction Programme, facilitating engagement for23 new diplomats from Commonwealth High Commissions in collaboration with United Nations organisations, achieving a 95% satisfaction rate from attendees
- Designed, coordinated, and executed the Bridge Training Program for senior management from the World Bank, overseeing agenda planning, logistics, stakeholder communication, and delivery, resulting in a25% increase in post-training efficiency scores
- Developed and implemented monitoring tools for workshops and capability training programs, improving performance tracking by30% and ensuring alignment with organisational goals
- Developed strong working relationships with external partners, strengthening collaboration on joint initiatives.
- Led the integration of the Evidence-Based Management Framework, enhancing program delivery efficiency by 15% and maximising organisational outcomes
DEPARTMENT OF HOME AFFAIRS
Senior Policy Officer
01.2018 - 12.2019
Job overview
- Directed ministerial communication channels, facilitating the dissemination of over20 accurate and timely messages, ensuring consistency and clarity
- Orchestrated logistics and administrative support for senior departmental representatives at a high-profile law enforcement workshop in Washington, D.C., attended by over60 key stakeholders
- Led policy research on global facial recognition technology, analysing data from7 countries to produce actionable recommendations that informed senior management decision-making and strategic planning
SERVICES AUSTRALIA
Senior Programme Officer
02.2016 - 04.2018
Job overview
- Streamlined quality assurance processes for strategic and operational workload planning, improving performance tracking and risk management across the portfolio
- Coordinated emergency response capacity planning for the2019 Townsville Floods, facilitating the delivery of $100 million in Australian Government Disaster Recovery Payments to affected communities
- Delivered high-impact executive reports, combining data analysis and stakeholder collaboration to enhance decision-making and service delivery
SERVICES AUSTRALIA
Project Management Officer
02.2014 - 02.2016
Job overview
- Designed and implemented a comprehensive project management plan using Microsoft Project, ensuring clear timelines and efficient resource allocation
- Led and facilitated project risk workshops with internal stakeholders, identifying potential challenges and establishing a robust risks and issues register
- Oversaw budget management, tracked and reported on budget utilisation, providing suggestions for improvements and value for money
- Developed and maintained a deliverables register to track project milestones, timelines, and budgets, ensuring successful and on-time project completion
STATE GRID CORPORATION OF CHINA
Intern
06.2012 - 10.2012
Job overview
- Developed crisis management capabilities by actively responding to incidents and emergencies, contributing to operational continuity during critical situations
- Supported the Director in daily operations and strategic tasks, assisting in achieving long-term organisational goals and enhancing departmental efficiency
- Contributed to planning and coordination of weekly and monthly functions, ensuring smooth and timely execution administrative functions
- Conducted legal research and analysis to support decision-making and better understand client requirements, strengthening legal and compliance efforts
Education
University of Tehran
Master of Arts
01.2019
The Australian National University
Bachelor of Arts
01.2012
The Australian National University
Bachelor of Law
01.2012
Skills
- Microsoft Office Suite
- Microsoft Project
- Power BI
- Training and Development
- Collaborative relationships
- Complex problems analysis
LANGUAGES
Chinese (Simplified)
Advanced
C1
English
Proficient
C2
Training
- Future Leaders Programme, Leadership Institute Sep2024
- Strategic Communication, LinkedIn Oct2021
- Monitoring and Evaluation, RedR UK Nov2020
- Certificate IV in Project Management, Australian Institute of Project Management Sep2015
- Diploma of Government, Canberra Institute of Technology May2014
Timeline
Strategy and Liaison Officer
COMMONWEALTH SECRETARIAT
02.2020 - Current
Senior Policy Officer
DEPARTMENT OF HOME AFFAIRS
01.2018 - 12.2019
Senior Programme Officer
SERVICES AUSTRALIA
02.2016 - 04.2018
Project Management Officer
SERVICES AUSTRALIA
02.2014 - 02.2016
Intern
STATE GRID CORPORATION OF CHINA
06.2012 - 10.2012
The Australian National University
Bachelor of Arts
The Australian National University
Bachelor of Law
University of Tehran
Master of Arts
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