Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Jean-Paul Dudman

Gosport,Hampshire

Summary

Dedicated professional with a strong background in friendly customer service and food service. Demonstrates excellent customer service skills, attention to detail, and reliability. Adept in adhering to health and safety regulations, maintaining professionalism, and possessing basic first aid knowledge. Committed to delivering high-quality service while ensuring customer satisfaction.

Overview

2
2
years of professional experience
3
3
years of post-secondary education

Work history

Customer Service

Tesco
Gosport, Hampshire
03.2024 - Current
  • Maintained continuous watch on security concerns, employee performance and customer service standards.
  • Offered exceptional customer service to all guests.
  • Provided impeccable customer service to consistently exceed client expectations and facilitate lasting relationships.
  • Used interpersonal skills to deliver excellent internal and external customer service.
  • Maintained excellent customer satisfaction by providing friendly, helpful and attentive customer service.
  • Provided excellent customer service to build and retain business.
  • Proactively prioritised customer needs by going the extra mile to deliver first class customer service.

Dog Walking

Freelancer
Fareham, Hampshire
11.2023 - 03.2024
  • Completed dog walking and animal caring tasks for employers with pets.
  • Understood and carried out special requests and conditions for individual dogs.
  • Treated all dogs with kindness and care, providing regular updates to owners for continued trust.
  • Transported dogs safely between walks and homes with zero incident.

Kitchen assistant/Kitchen Porter

The Fighting Cocks
Gosport, Hampshire
09.2023 - 11.2023
  • Improved kitchen efficiency by assisting in food preparation tasks.
  • Maintained cleanliness throughout the kitchen for improved hygiene standards.
  • Assisted in inventory management to avoid food wastage.
  • Cleaned utensils, achieving a more efficient work environment.
  • Assisted chefs with meal preparations for smoother service during peak hours.
  • Ensured proper waste disposal to maintain a hygienic kitchen environment.
  • Performed daily deep cleaning tasks to optimise workspace cleanliness standards.
  • Unloaded deliveries promptly for immediate storage and use of fresh produce.
  • Washed dishes quickly after meals service to free up space in the kitchen area.
  • Stored ingredients properly, extending their freshness dates significantly.
  • Performed regular checks on refrigerator temperatures ensuring safe preservation conditions of food.
  • Kept kitchen areas clean, orderly and well-stocked for smooth service.
  • Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
  • Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
  • Rotated stock to keep ingredients fresh.

Kitchen porter

The Jolly Roger
Gosport, Hampshire
08.2022 - 12.2022

I was working with my stepdad to get work experience.

Ice cream server

The Cookie Guys
Gosport, Hampshire
08.2022 - 12.2022
  • Maintained cleanliness and organisation in the serving area to enhance customer satisfaction.
  • Assisted customers in flavour selection, making their experience enjoyable.
  • Managed stock levels efficiently, avoiding shortages during rush hours.
  • Ensured freshness of ice cream by proper storage methods.
  • Adhered to food safety regulations with meticulous cleaning routines.
  • Prepared and packaged orders with precise presentation skills.

Education

NVQ Level 2 - Catering and Hospitality

Highbury College
Cosham, Portsmouth
09.2022 - 07.2023

GCSEs - Mathematics

Mid Kent College
Gillingham, Kent
09.2022 - 07.2023

NVQ Level 1 - Catering and Hospitality

Mid Kent College
Gillingham, Kent
09.2021 - 07.2022

NVQ Level 1 - Uniformed Services

Mid Kent College
Gillingham, Kent
09.2020 - 07.2021

Skills

  • Friendly customer service
  • Excellent customer service skills
  • Attention to Detail
  • Physical Fitness
  • Health and Safety regulations
  • Professionalism
  • Food service
  • Basic first aid
  • Reliability

Affiliations

  • My main hobby is running I run a minimum of 40km a week.
  • I Play Cricket in summer.

Timeline

Customer Service

Tesco
03.2024 - Current

Dog Walking

Freelancer
11.2023 - 03.2024

Kitchen assistant/Kitchen Porter

The Fighting Cocks
09.2023 - 11.2023

NVQ Level 2 - Catering and Hospitality

Highbury College
09.2022 - 07.2023

GCSEs - Mathematics

Mid Kent College
09.2022 - 07.2023

Kitchen porter

The Jolly Roger
08.2022 - 12.2022

Ice cream server

The Cookie Guys
08.2022 - 12.2022

NVQ Level 1 - Catering and Hospitality

Mid Kent College
09.2021 - 07.2022

NVQ Level 1 - Uniformed Services

Mid Kent College
09.2020 - 07.2021
Jean-Paul Dudman