Jean Green
Nuneaton,Warwickshire
Summary
Experienced professional with a strong background in staff management, recruitment, and training. Demonstrated expertise in developing cleaning schedules, improving workplace efficiency, and implementing eco-friendly cleaning methods. Proficient in COSHH and risk assessments, health and safety reporting, and COVID-19 procedural implementation. Adept at operational performance reporting, payroll management, and conducting training and development programmes. Committed to enhancing operational performance through effective hiring and onboarding processes.
Overview
32
32
years of professional experience
Work history
Assistant Site Cleaning Manager
Not Just Cleaning
Nuneaton, Warwickshire
05.1997 - Current
- Implemented effective cleaning strategies to achieve optimal results.
- Conducted regular inspections to ensure compliance with health and safety regulations.
- Delegated tasks among team members, enhancing workflow efficiency.
- Managed timely completion of tasks to uphold cleanliness standards.
- Fostered strong client relationships through effective communication.
- Scheduled maintenance checks for cleaning equipment, preventing unexpected breakdowns.
- Facilitated communication and collaboration across departments.
- Kept appropriate stock levels to meet operational needs.
- Coordinated with staff for streamlined operations and improved collaboration.
- Executed deep-cleaning tasks as required, maximising cleanliness levels.
Site cleaning supervisor
Interserve
Nuneaton, Warwickshire
06.2004 - 12.2024
- Created a positive work environment, boosting team performance levels.
- Fostered strong relationships with suppliers ensuring delivery of quality cleaning products on time.
- Delegated tasks according to individual strengths leading to optimal results.
- Ensured safe working conditions for staff by implementing health and safety guidelines.
- Directed the removal of waste materials from sites, maintaining a tidy work environment.
- Conducted regular inspections to guarantee quality control standards were met.
- Handled emergency clean-up situations quickly preventing further complications or damage.
- Ordered necessary cleaning supplies in a timely manner to prevent delays in service.
- Optimised productivity by developing efficient cleaning schedules.
- Managed shift scheduling for maximum coverage during peak hours.
- Trained new employees, enhancing their skills and knowledge about the job.
- Monitored staff performance regularly, offering constructive feedback when necessary.
- Adhered to company policies and procedures whilst carrying out all duties assigned.
- Improved team morale with regular communication and feedback sessions.
- Coordinated cleaning tasks to ensure efficient use of resources.
- Inspected cleaning quality to achieve pristine standards.
- Guided staff to handle chemical solutions in line with COSHH.
- Minimised wastage by promoting appropriate use of equipment and materials.
- Trained staff in proper cleaning, sanitisation and infection control.
- Stored and disposed of cleaning products and chemicals safely.
- Mopped and swept hard flooring to maintain cleanliness.
- Cleaned bathrooms and kitchens thoroughly for exceptional hygiene standards.
- Kept well-stocked cleaning supplies to meet establishment housekeeping requirements.
- Stocked rooms with required towels, linen and toiletries.
Carer assistant
Private
Nuneaton, WarwiWarwickshireckshire
03.2006 - 03.2013
- Assisted patients at mealtimes, encouraging balanced diets.
- Promoted independence for disabled individuals through assistance with daily tasks.
- Enhanced patient morale with regular interaction and conversation.
- Followed infection control policies strictly to minimise risks.
- Ensured patient comfort by providing personal care services.
- Facilitated social activities, improving quality of life for residents.
- Offered emotional support to patients during difficult times.
- Assisted with personal hygiene to ensure health and wellbeing.
- Maintained cleanliness of living areas, resulting in a safe environment.
- Demonstrated empathy towards patients; fostering trustful relationships.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Monitored individuals' physical and emotional wellbeing, promptly reporting changes to doctors and family members.
- Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
Petrol station salesperson
BP
Nuneaton, Warwickshire
01.1994 - 12.1996
- Checked fuel levels frequently, preventing supply shortages.
- Performed daily cash count to maintain accurate records.
- Enhanced team productivity with effective communication skills.
- Demonstrated knowledge of various fuels to assist customers' choice.
- Maintained cleanliness of station for enhanced customer experience.
- Managed till operations to ensure accurate financial transactions.
- Organised stock supplies in storage area for easy retrieval.
- Delivered excellent customer service for repeat business.
- Followed company policies for an organised work environment.
- Stocked shelves, ensuring availability of products at all times.
- Improved customer satisfaction by providing consistent, efficient service.
- Monitored CCTV system to deter thefts and vandalism.
- Completed general cleaning duties, mopping floors and emptying trashcans.
- Maintained and organised forecourt and shop areas to enhance store visual appearance.
- Completed customer purchases by processing cash and card payments.
- Managed daily operations in service station forecourt.
Education
GCSEs - Leadership and Management.
ILM Diploma in Leadership and Management Level 3
Birmingham 01.2024 - /2024
Environmental Awareness Course - Environmental Awareness
I-Clean I-Clean
Birmingham 01.2022 - 02.2022
NVQ Level 2 - Infection Health Care
NCFE CACHE
Birmingham 01.2022 - 02.2022
NVQ Level 2 - Catering and Hospitality
Hinckley Collage
Hinckley, Leicestershire /1984 - /1996
GCSEs -
John Cleveland Collage
Hinckley, Leicestershire /1981 - /1984
Skills
- Workplace flexibility
- Operational efficiency
- Eco-friendly cleaning methods
- Chemical safety
- Training and development
- Hiring and onboarding
- Performance reporting
- Recruitment and training
- Staff management
- Cleaning schedule design
- COSHH compliance
- Payroll administration
- Health and safety oversight
- COVID-19 protocols
- Sustainability practices
- Waste management
Timeline
GCSEs - Leadership and Management.
ILM Diploma in Leadership and Management Level 3
01.2024 - /2024
Environmental Awareness Course - Environmental Awareness
I-Clean I-Clean
01.2022 - 02.2022
NVQ Level 2 - Infection Health Care
NCFE CACHE
01.2022 - 02.2022
Carer assistant
Private
03.2006 - 03.2013
Site cleaning supervisor
Interserve
06.2004 - 12.2024
Assistant Site Cleaning Manager
Not Just Cleaning
05.1997 - Current
Petrol station salesperson
BP
01.1994 - 12.1996
NVQ Level 2 - Catering and Hospitality
Hinckley Collage
/1984 - /1996
GCSEs -
John Cleveland Collage
/1981 - /1984
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