Experienced professional with a strong background in staff management, recruitment, and training. Demonstrated expertise in developing cleaning schedules, improving workplace efficiency, and implementing eco-friendly cleaning methods. Proficient in COSHH and risk assessments, health and safety reporting, and COVID-19 procedural implementation. Adept at operational performance reporting, payroll management, and conducting training and development programmes. Committed to enhancing operational performance through effective hiring and onboarding processes.
Overview
32
32
years of professional experience
Work history
Assistant Site Cleaning Manager
Not Just Cleaning
Nuneaton, Warwickshire
05.1997 - Current
Implemented effective cleaning strategies to achieve optimal results.
Conducted regular inspections to ensure compliance with health and safety regulations.
Delegated tasks among team members, enhancing workflow efficiency.
Managed timely completion of tasks to uphold cleanliness standards.
Fostered strong client relationships through effective communication.
Scheduled maintenance checks for cleaning equipment, preventing unexpected breakdowns.
Facilitated communication and collaboration across departments.
Kept appropriate stock levels to meet operational needs.
Coordinated with staff for streamlined operations and improved collaboration.
Executed deep-cleaning tasks as required, maximising cleanliness levels.
Site cleaning supervisor
Interserve
Nuneaton, Warwickshire
06.2004 - 12.2024
Created a positive work environment, boosting team performance levels.
Fostered strong relationships with suppliers ensuring delivery of quality cleaning products on time.
Delegated tasks according to individual strengths leading to optimal results.
Ensured safe working conditions for staff by implementing health and safety guidelines.
Directed the removal of waste materials from sites, maintaining a tidy work environment.
Conducted regular inspections to guarantee quality control standards were met.
Handled emergency clean-up situations quickly preventing further complications or damage.
Ordered necessary cleaning supplies in a timely manner to prevent delays in service.
Optimised productivity by developing efficient cleaning schedules.
Managed shift scheduling for maximum coverage during peak hours.
Trained new employees, enhancing their skills and knowledge about the job.
Monitored staff performance regularly, offering constructive feedback when necessary.
Adhered to company policies and procedures whilst carrying out all duties assigned.
Improved team morale with regular communication and feedback sessions.
Coordinated cleaning tasks to ensure efficient use of resources.
Inspected cleaning quality to achieve pristine standards.
Guided staff to handle chemical solutions in line with COSHH.
Minimised wastage by promoting appropriate use of equipment and materials.
Trained staff in proper cleaning, sanitisation and infection control.
Stored and disposed of cleaning products and chemicals safely.
Mopped and swept hard flooring to maintain cleanliness.
Cleaned bathrooms and kitchens thoroughly for exceptional hygiene standards.
Kept well-stocked cleaning supplies to meet establishment housekeeping requirements.
Stocked rooms with required towels, linen and toiletries.
Carer assistant
Private
Nuneaton, WarwiWarwickshireckshire
03.2006 - 03.2013
Assisted patients at mealtimes, encouraging balanced diets.
Promoted independence for disabled individuals through assistance with daily tasks.
Enhanced patient morale with regular interaction and conversation.
Followed infection control policies strictly to minimise risks.
Ensured patient comfort by providing personal care services.
Facilitated social activities, improving quality of life for residents.
Offered emotional support to patients during difficult times.
Assisted with personal hygiene to ensure health and wellbeing.
Maintained cleanliness of living areas, resulting in a safe environment.
Demonstrated empathy towards patients; fostering trustful relationships.
Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
Monitored individuals' physical and emotional wellbeing, promptly reporting changes to doctors and family members.
Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
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