JOANNA MOLYNEUX-KILLIK
Poole
Summary
I am passionate about the property industry in general. Experienced and driven Real Estate Agent and Property Manager with a proven track record. Knowledgeable about real estate procedures and trends. Productive and organised, I strive to provide the best service to clients possible. Strong multitasking skills, and a positive attitude seeking to assist at all times. Committed to achieving client success and satisfaction. Organised Property Manager with strong ability to oversee multiple properties, ensuring smooth operations and tenant satisfaction. Proficient in handling leases, maintenance, and budgeting, while maintaining excellent landlord-tenant relationships. Demonstrated success in problem-solving and conflict resolution, contributing to increased property value and tenant retention. Skilled in coordinating with contractors and managing refurbishment projects to enhance property appeal.
Overview
24
24
years of professional experience
Work History
Property Manager
James & Sons
Poole, Dorset
07.2024 - Current
- Continuously seek service improvements by identifying trends in feedback and championing initiatives that enhance tenant and landlord experiences.
- Maintaining property listings and handling all client correspondence.
- Managing a portfolio of properties.
- Contracting and supervising repairs and maintenance work.
- Maintaining the visual appearance and condition of properties to attract and keep tenants.
- Preparing listings and scheduling open-houses and showings.
- Setting fair and appropriate rental rates to attract and retain tenants.
- Screening tenants by running credit and criminal background checks.
- Handling maintenance requests and worked to resolve any complaints about properties.
- Producing online and in-person marketing content and working with real estate contracts.
- Remaining knowledgeable about real estate laws, guidelines and procedures.
- Effectively communicating with lenders, real estate offices, and service companies to obtain the information needed for the closing.
- A leading property management and Chartered Surveyor firm in Poole
Property Manager
Ross & Liddell Ltd
Dundee
07.2023 - 06.2024
Property Portfolio Manager
Easylets Ltd
Dundee
03.2023 - 06.2023
- Block management, Factoring and the management of a substantial portfolio of properties covering Angus, Dundee, Fife, Inverness-shire, Perthshire and Aberdeenshire.
- Liaising with owners and tenants regarding the common parts of their developments.
- Travelling to various developments countrywide and completing inspections, reporting any issues needing attention and reporting back to Owners.
- Handling the voting process with regards with the Factoring laws and sending out communications to owners regarding proposed works needed.
- Dealing with maintenance and cleaning contractors.
- Using my experience to instruct any necessary works repairs needed.
- Organising Annual general meetings of owners, recording minutes and actioning points.
Property Broker, Manager & Partner
Homegrown Properties (Pty) Ltd
Sandton
01.2010 - 02.2023
- Managing a portfolio of properties, working with Agent OS and IRE software.
- Liaising with Landlords, tenants and contractors.
- Check ins and checkouts, inventories and marketing.
- Working with tenancy contracts, and property viewings with possible new tenants.
- Making sure gas, electric and energy performance certificates are done on time.
- Meeting new landlords and prospecting for new properties.
- Proof of deposit protections schemes.
Estate Agent
RJD Properties
Sandton
03.2008 - 10.2008
Marketing Leader
MKB Property Solutions
Johannesburg
07.2007 - 02.2008
Web Mistress & Senior Head
The Sandstone Heritage Trust & Sandstone Estates
05.2005 - 06.2007
Web designer
Nokia & The Sandstone Heritage Trust
Sandton
11.2002 - 05.2005
Block Administrator
Witwatersrand University
Parktown
06.2002 - 10.2002
Education
NVQ Level 4 - Property Management Level 4
The Apprentice Academy
United Kingdom10-2002
NVQ Level 4 -
Chartered Institute of Housing
United KingdomTimeline
Property Manager
James & Sons
07.2024 - Current
Property Manager
Ross & Liddell Ltd
07.2023 - 06.2024
Property Portfolio Manager
Easylets Ltd
03.2023 - 06.2023
Property Broker, Manager & Partner
Homegrown Properties (Pty) Ltd
01.2010 - 02.2023
Estate Agent
RJD Properties
03.2008 - 10.2008
Marketing Leader
MKB Property Solutions
07.2007 - 02.2008
Web Mistress & Senior Head
The Sandstone Heritage Trust & Sandstone Estates
05.2005 - 06.2007
Web designer
Nokia & The Sandstone Heritage Trust
11.2002 - 05.2005
Block Administrator
Witwatersrand University
06.2002 - 10.2002
NVQ Level 4 - Property Management Level 4
The Apprentice Academy
NVQ Level 4 -
Chartered Institute of Housing