Jazmine Batty
Buckinghamshire
Summary
I am currently a second-year university student studying criminology and forensic studies. I am a outgoing person, who has no struggle to hold a conversation. I am also an enthusiastic person and hard-working person looking to develop my career. I am currently at Bucks University, which really interests me and has me grasped within my course doing extra research.
Upbeat student motivated to support hospitality operations with great communication and time-management skills. Offers history of on-time task completion and success in autonomous roles. Utilises critical thinking and resourceful problem-solving to address challenges.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work history
Hospitality team member
German Doner Kebab
Stockport, Manchester
02.2020 - Current
- Created warm, friendly atmosphere through positive guest interactions.
- Delivered first-class customer service for memorable guest experiences.
- Served food and beverages, going the extra mile to deliver personalised customer service.
- Understood and adhered to food safety and hygiene regulations.
- Remained flexible to change shift patterns and cover absences with minimal notice.
- Supported executive leadership and office staff by managing operational workflow.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Boosted product sales by offering selection guidance to customers.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
House of Fraser Temporarily Christmas team staff
House of Fraser
12.2020 - 01.2021
- As the placement is fast paced environment, due to the Christmas rush and January sales I have demonstrated that I can manage the environment and I am able to control it without a struggle, this I have shown through having the responsibility to give the customers a guided hand and show that I can display a friendly, helpful attitude whilst maintaining a professional manner
- Operated cash registers with accuracy and processed cash and card transactions.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Built lasting relationships with clients through customer service interactions.
- Minimised stock damage by consistently practising safe and secure stock handling methods.
Piper Hill specialist high school Teacher's assistant
Piper Hill Specialist School
07.2019 - 09.2019
- I completed my year ten work experience at Piper Hill Specialist School, my roles were to help around the school supporting the staff to help and encourage the students to make progress in their education through clear communication and physical support
- One of the key roles of the job was to adhere to the school's policy and procedure, carrying out various of tasks during my time there, including helping to support a classroom of 8
- In addition to this I also took part in summer school which is run under short breaks at Piper Hill
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Created lesson plans and scheduled each day to promote maximum student engagement.
- Planned and organised classrooms that consistently facilitated positive learning experience.
- Kept detailed daily logs with care actions, patient behaviours and all incidents.
- Maintained daily safety by keeping tidy, clean and hazard-free home environments.
Education
Bachelor of Science - BSc (Hons) Criminology and Forensic Studies
Buckinghamshire New University
High Wycombe, Buckinghamshire 09.2022 -
A-Levels -
Loreto College
Manchester 09.2020 - 05.2022
GCSEs - 9 GCSEs
Saint Paul's Catholic High School
Manchester 09.2015 - 03.2020
Skills
- Customer service
- Upselling strategies
- Hospitality services
- Guest services
- Cash handling
- Product knowledge
- Complaint resolution
- Training and development
- Sales strategies
- Quality Assurance and Control
- Performance management
- Staff education and training
- Food preparation
- Order accuracy
- Menu memorisation
- Documentation skills
References
References available upon request.
Timeline
Bachelor of Science - BSc (Hons) Criminology and Forensic Studies
Buckinghamshire New University
09.2022 -
House of Fraser Temporarily Christmas team staff
House of Fraser
12.2020 - 01.2021
A-Levels -
Loreto College
09.2020 - 05.2022
Hospitality team member
German Doner Kebab
02.2020 - Current
Piper Hill specialist high school Teacher's assistant
Piper Hill Specialist School
07.2019 - 09.2019
GCSEs - 9 GCSEs
Saint Paul's Catholic High School
09.2015 - 03.2020
Similar Profiles
Thilini Kuruppu MudiyanselageThilini Kuruppu Mudiyanselage
Front of house team member at German Doner KebabFront of house team member at German Doner Kebab
Alisha FatimaAlisha Fatima
Shift Manager at German Doner KebabShift Manager at German Doner Kebab
Dheeraj MattaDheeraj Matta
Assistant manager at German Doner KebabAssistant manager at German Doner Kebab
Albert Morton (MCIPS)Albert Morton (MCIPS)
Business Owner / Director at Terraform Metals and ScrapBusiness Owner / Director at Terraform Metals and Scrap
Amalie Howsam-DaviesAmalie Howsam-Davies
Stable Hand at Private EmployerStable Hand at Private Employer