Jazmin Wolfe
Eastbourne,United Kingdom
Summary
Dynamic and adaptable professional with a strong foundation in customer service and hospitality. Demonstrates expertise in product display creation and setup, ensuring presentation standards are consistently met. Known for excellent communication skills, positivity, and enthusiasm, fostering a welcoming environment for clients. Possesses product knowledge but always thirsty to learn more. Committed to leveraging skills in a role that values flexibility and exceptional service delivery.
Overview
10
10
years of professional experience
15
15
years of post-secondary education
Work history
Social media assistant
Freelance
06.2020 - Current
- Facilitated the creation and scheduling of posts to maintain a steady online presence.
- Conducted regular audits of social media accounts, ensuring optimal performance.
- Managed community interactions on various platforms, fostering an inclusive environment.
- Monitored analytics with social media tools, optimising future content strategies.
Bar Associate
JD Wetherspoon's
06.2017 - 09.2021
- Roles and responsibilities include serving drinks and food, customer service, post closing clean up, handling cash, bar work, counting and unloading stock.
- Served customers with a friendly demeanor, improving overall bar atmosphere.
- Worked well under pressure maintaining high standards of service even during rush hours.
- Maintained stock levels to prevent shortage during peak hours.
- Offered personalised service to regular customers enhancing loyalty.
Admin/Office Assistant
1066 Media
Hastings, East Sussex
06.2017 - 09.2018
- Roles and responsibilities include sending invoices, research, data entry, social media for the business and customer services via email and phone.
- Updated database regularly ensuring accessibility of current information when needed.
- Handled confidential documents discretely, upholding company policy and confidentiality codes at all times.
- Enhanced communication for better team coordination by answering calls and emails promptly.
- Improved office efficiency by organising and managing files.
Shop Assistant
House of Habibi
Hastings, East Sussex
09.2016 - 09.2017
- Was trusted with the keys to open and shut the shop, managing it all day from setting out new products to displays, cleaning to customer service. Played a large role in this store while I worked here and had a lot of fun in this atmosphere.
- Assisted customers in finding desired items to enhance their shopping experience.
- Improved product visibility with strategic shelf arrangements.
- Greeted every customer warmly, promoting friendly atmosphere.
- Updated window displays regularly for fresh store appeal.
Volunteer Shop Assistant
Oxfam
Hastings
04.2015 - 05.2017
- Roles and responsibilities included pricing, customer service, displaying products, stock, dressing display mannequins, till work and cash handling.
- Processed transactions accurately, ensured satisfaction of customers at checkout point.
- Handled customer queries with patience and politeness, improved overall shopping experience for customers.
- Maintained clean shop floor for impressive presentation of products.
- Increased product visibility, organised shelves neatly and efficiently.
- Provided excellent customer service, resulted in positive feedback from shoppers.
Education
BA - Photography
Arts University Bournemouth
Bournemouth 09.2018 - 07.2021
Foundation degree - Art
Sussex Coast College
Hastings, East Sussex 09.2017 - 06.2018
AS Level - Business
Bexhill College
Bexhill-on-Sea, East Sussex 09.2016 - 07.2017
A Level - Photography
Helenswood Academy
Hastings, East Sussex 09.2015 - 06.2016
GCSE - Maths
Helenswood
Hastings, East Sussex 01.2014 - 01.2016
GCSE - Science
Helenswood
Hastings, East Sussex 01.2014 - 01.2016
BTEC - Business Studies
Helenswood
Hastings, East Sussex 01.2014 - 01.2016
GCSE - Photography
Helenswood
Hastings, East Sussex 01.2013 - 01.2015
GCSE - English
Helenswood
01.2013 - 01.2015
Skills
- Product display creation & set up
- Flexible
- Customer Service
- Positivity and enthusiasm
- Presentation standards
- Communication skills
- Hospitality
- Customer service
- Product knowledge
Additional Information
Confident with customer service skills, Product display and window dressing, Computer literate, Flexible and adaptable in the workplace, Excellent verbal and written communication skills with colleagues and customers, Admin experience, Confident using Adobe and Microsoft packages
References
References available upon request.
Timeline
Social media assistant
Freelance
06.2020 - Current
BA - Photography
Arts University Bournemouth
09.2018 - 07.2021
Foundation degree - Art
Sussex Coast College
09.2017 - 06.2018
Bar Associate
JD Wetherspoon's
06.2017 - 09.2021
Admin/Office Assistant
1066 Media
06.2017 - 09.2018
AS Level - Business
Bexhill College
09.2016 - 07.2017
Shop Assistant
House of Habibi
09.2016 - 09.2017
A Level - Photography
Helenswood Academy
09.2015 - 06.2016
Volunteer Shop Assistant
Oxfam
04.2015 - 05.2017
GCSE - Maths
Helenswood
01.2014 - 01.2016
GCSE - Science
Helenswood
01.2014 - 01.2016
BTEC - Business Studies
Helenswood
01.2014 - 01.2016
GCSE - Photography
Helenswood
01.2013 - 01.2015
GCSE - English
Helenswood
01.2013 - 01.2015
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