Jazmin Guerrero
Swansea
Summary
I am a friendly caring individual that strives to achieve to the best of my abilities at all times. I am a hard working, energetic and enthusiastic Healthcare Support Worker. Bilingual in Spanish and English with the ability to work with people with different backgrounds and personalities. Able to work under supervision but also under my own initiative. I am proficient in Microsoft Office and confident in using computer systems as part of my daily work. I am looking for new opportunities to develop my skills further.
Overview
6
6
years of professional experience
13
13
years of post-secondary education
1
1
Certification
Work history
Healthcare support worker
Swansea Bay Health Board
Swansea, City and County of Swansea
2022.11 - Current
- I assist nurses with the direct care of dialysis patients. My duties include taking observations, monitoring blood sugar and blood gases, and performing arteriovenous fistula cannulation. I am always careful to report any health changes or out-of-range observations to senior clinical staff immediately.
- I accurately record pertinent patient information on electronic clinical systems, ensuring records are clear, up to date, and maintained in line with confidentiality and data protection policies.
- I strictly follow infection control standards, such as proper handwashing and hygiene practices, to protect patient health and safety.
- I work closely with multidisciplinary team such as doctors, nurses, social workers and physios to deliver holistic care.
- I adapt my communication style to different people—whether speaking with doctors or patients—and I know how important it is to build trust with service users to achieve the best outcome.
- I assist doctors during medical procedures, such as line insertions for dialysis access. During these procedures, I support patients who are feeling anxious by keeping them calm and reassured, while simultaneously passing equipment to doctors and keeping the work area sterile and safe.
- I deliver personal care focused on individual needs, preserving patient dignity and self-esteem.
- I also assist in various administrative duties, such as booking transport for patients, answering the telephone, and sending out letters for medical appointments.
Social care personal assistant
Private employer
Swansea
2025.11 - 2026.04
- I assist individuals with their daily living activities, such as preparing meals and snacks, while always promoting their independence.
- I also help service users stay active by accompanying them on short walks.
- Beyond practical support, I focus on emotional wellbeing by building warm relationships. For example, I regularly spend time having fantastic, meaningful conversations over a cup of tea with the people I care for, ensuring they feel happy and valued.
Volunteer
Community Farm Fforestfach
Swansea
2020.06 - 2022.11
- Assisted in caring for animals on farm, including feeding and taking animals out to fields during day.
- Supported cleaning of animal stalls while following guidance from staff to maintain hygiene and animal welfare standards.
- Contributed to gardening activities by planting seasonal vegetables and flowers while helping maintain outdoor green spaces.
Education
Bachelor of Science - Health and Social Care
University of Wales Trinity Saint David
Swansea 2021.09 - 2026.07
Diploma of Higher Education - Access to Nursing and Healthcare Professions
Gower College
Swansea 2020.09 - 2021.07
Diploma of Higher Education - Computer Science
Universidad Tecnologica de El Salvador
San Salvador, El Salvador 2013.01 - 2017.11
A-Levels - Baccalaureate in health and care
Instituto Nacional de San Bartolo
San Salvador, El Salvador 2010.01 - 2012.12
Skills
- Strong communication skills
- Compassionate care
- Report-writing
- Safeguarding of children and vulnerable adults
- Care coordination
- Emotional support
- Confidentiality
- Time management
- Manual handling training
- ESR
- First Aid
- Interpersonal relations
- Infection prevention and control
- MS Office
- Health and Safety Compliance
- Stress resilience
Affiliations
Outside of work, I love staying active and exercising, especially lifting weights and cycling.
Certification
I hold a full UK driving license and have access to my own car, which I am able to use for work purposes.
Timeline
Social care personal assistant
Private employer
2025.11 - 2026.04
Healthcare support worker
Swansea Bay Health Board
2022.11 - Current
Bachelor of Science - Health and Social Care
University of Wales Trinity Saint David
2021.09 - 2026.07
Diploma of Higher Education - Access to Nursing and Healthcare Professions
Gower College
2020.09 - 2021.07
Volunteer
Community Farm Fforestfach
2020.06 - 2022.11
Diploma of Higher Education - Computer Science
Universidad Tecnologica de El Salvador
2013.01 - 2017.11
A-Levels - Baccalaureate in health and care
Instituto Nacional de San Bartolo
2010.01 - 2012.12