Jayne Shaw
Rotherham,England
Summary
I am A strong proactive person, with strong communication and interactive skills.
I have worked with people with many issues, for example , Dementia , blindness and cancer .
I have assisted family members , enabling them to still have a life happy in the knowledge that their loved ones are being cared for . I have tried to keep the people in my card as independent as possible , with dignity and respect .
I am empathetic , patient and I care .
I will turn my hand to anything asked if me . I have never been afraid of hard work.
Experienced non-medical care provider offering [Number] years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
I am supportive with the people I have ever worked with and will assist anyone if needed.
Overview
1994
1994
years of professional experience
Work history
Sales coordinator
Merryweathers Estate Agent
Rotherham, England
- Liaised regularly with logistics department to ensure timely deliveries.
- Handled critical customer issues promptly, improving overall service quality.
- Enhanced customer satisfaction by managing sales enquiries effectively.
- Facilitated successful meetings between sales team and clients for better understanding of requirements.
- Maintained comprehensive database of customer contact details, easing communication processes.
- Developed strong client relationships through frequent follow-ups for improved business prospects.
- Facilitated efficient communication between departments resulting in smoother workflow.
- Handled inbound queries by phone, email and in person.
- Responded to customer inquiries and resolved issues promptly to maintain client satisfaction.
- Coordinated sales activities with effective communication between sales teams and clients.
Business Manger
Alric Engineering
Sheffield , England
- Brought about improved employee engagement through regular feedback sessions and reward schemes.
- Achieved better customer relations with regular client meetings.
- Enhanced productivity by implementing new workflow systems.
- Identified growth opportunities to expand company reach.
- Resolved conflicts amongst staff, promoting a harmonious work environment.
- Streamlined business operations to improve efficiency.
- Negotiated contracts with suppliers for cost reductions.
- Led project teams, resulting in timely completion of tasks.
Private carer
Diane Berkinshaw
Rotherham, England
- Conducted light household duties leading to an organised home environment.
- Provided transport assistance, enabling easy access to external activities and appointments.
- Offered support in using assistive devices thus promoting self-reliance amongst the elderly population served.
- Maintained a clean living environment for client welfare.
- Arranged medical appointments, ensuring continuous healthcare for clients.
- Ensured improved personal hygiene for clients by assisting with daily tasks such as bathing, dressing, and grooming.
- Prepared nutritious meals for better health outcomes.
- Provided quality care by ensuring the client's comfort and well-being.
- Assisted with mobility around the house which resulted in increased independence for clients.
- Managed emergency situations swiftly, ensuring safety of client during crises.
- Improved emotional well-being of clients through companionship and conversation.
- Handled grocery shopping resulting in a stocked pantry at all times.
- Supervised prescribed exercises improving overall fitness levels of clients.
- Fostered trustful relationships with both patients and their families thereby creating a friendly caregiving atmosphere.
- Monitored changes in client's health; effectively communicated updates to relevant family members or doctors when necessary.
- Delivered toileting support for clients with mobility issues.
Carer
Patricia Auburn
Rotherham, England
- Encouraged social interaction for improved mental health amongst residents.
- Provided personal grooming assistance such as bathing or dressing up for enhanced self-esteem among clients.
- Worked collaboratively with other carers to provide comprehensive service.
- Responded swiftly to emergency situations, protecting patient well-being.
- Improved patient comfort by regularly changing bed linens and maintaining cleanliness of personal spaces.
- Coordinated appointments with healthcare professionals for routine check-ups and treatments.
- Assisted with mobility to ensure safety and prevent accidents.
Private carer
Sandra Rooker
Rotherham, England
- Conducted light household duties leading to an organised home environment.
- Provided transport assistance, enabling easy access to external activities and appointments.
- Offered support in using assistive devices thus promoting self-reliance amongst the elderly population served.
- Maintained a clean living environment for client welfare.
- Prepared nutritious meals for better health outcomes.
- Provided quality care by ensuring the client's comfort and well-being.
- Managed emergency situations swiftly, ensuring safety of client during crises.
- Improved emotional well-being of clients through companionship and conversation.
- Handled grocery shopping resulting in a stocked pantry at all times.
- Fostered trustful relationships with both patients and their families thereby creating a friendly caregiving atmosphere.
- Monitored changes in client's health; effectively communicated updates to relevant family members or doctors when necessary.
- Prevented accidents and falls by ensuring cleanliness and tidiness of service user homes.
- Supported clients and families through difficult emotional times with sound medical advice and caring personal assistance.
Clerical assistant
Sheffield Hallam Univercity
Sheffield, England
1991.10 - 1993.09
- Ensured confidentiality of sensitive information adhering strictly to data protection policies.
- Performed photocopying and document scanning duties, ensured availability of necessary paperwork at all times.
- Ensured accurate record keeping with diligent data entry tasks.
- Managed incoming post to maintain regular communication flow within the department.
- Provided reception cover, responded to telephone inquiries professionally and courteously.
- Prioritised urgent tasks to meet deadlines efficiently.
- Improved office efficiency by maintaining and organising physical and digital files.
- Contributed towards a positive work environment by assisting colleagues as needed during busy periods or absences due to illness or holidays.
- Handled basic invoicing and mail management for office staff.
Receptionist
Club Pacha
Rotherham, England
1989.05 - 1991.08
- Assisted with administrative tasks, improving overall functionality of the office.
- Utilised multi-line telephone system to manage incoming calls effectively.
- Coordinated office supplies orders to keep necessary materials available at all times.
- Upheld confidentiality with sensitive information handling procedures.
Education
Personal Traoner -
Wath College
RotherhamGCSEs - Maths
Oakwood Comprehensive School
RotherhamNVQ Level 2 - Communicatiom
Rotherham College of Arts and Technology
RotherhamNVQ Level 2 - Social care
Rotherham College of Arts and Technology
Rotherham GCSEs - History
Oakwood Comprehensive Shool
Rotherham07.1984
GCSEs - Human Biology
Oakwood Comprehensive School
Rotherham07.1984
GCSEs - English
Oakwood Comprehensive
Rotherham07.1984
Skills
- Meticulous recordkeeping
- Organisational efficiency
- Work prioritisation
- Multitasking proficiency
- Office etiquette understanding
- Confidentiality handling
- Use of photocopying equipment
- Proactive communication
- Resourceful thinking
- Multitasking and prioritisation
- Professional and mature
- Client relations
- Telephone etiquette
- Appointment scheduling
- Sensitive material handling
- Professional and smart presentation
- Strong interpersonal skills
- Problem Resolution
References
References available upon request
Timeline
Clerical assistant
Sheffield Hallam Univercity
1991.10 - 1993.09
Receptionist
Club Pacha
1989.05 - 1991.08
Sales coordinator
Merryweathers Estate Agent
Business Manger
Alric Engineering
Private carer
Diane Berkinshaw
Carer
Patricia Auburn
Private carer
Sandra Rooker
Personal Traoner -
Wath College
GCSEs - Maths
Oakwood Comprehensive School
NVQ Level 2 - Communicatiom
Rotherham College of Arts and Technology
NVQ Level 2 - Social care
Rotherham College of Arts and Technology
GCSEs - History
Oakwood Comprehensive Shool
GCSEs - Human Biology
Oakwood Comprehensive School
GCSEs - English
Oakwood Comprehensive