Jayne Muggeridge
Littlehampton,West Sussex
Summary
Dedicated professional with a strong foundation in customer service and client rapport, consistently demonstrating a positive attitude. Skilled in fostering meaningful relationships and enhancing customer satisfaction. Committed to leveraging these skills to contribute effectively to team success and organisational growth.
Overview
29
29
years of professional experience
1998
1998
years of post-secondary education
Work history
Online Shopper
Sainsbury's
Rustington, West Sussex
10.2022 - Current
- Used hand-held computer device to select fresh groceries for online customers daily.
- Trained many new hires in picking and packing techniques.
- Worked quickly to pack orders and minimise product damage or shifting.
- Maximised customer satisfaction, suggesting suitable substitutes for dated or unavailable products.
- Followed company standards and paid careful attention to customer requests.
Chair Of Governors
Schoolsworks Academy
Littlehampton, West Sussex
05.2018 - Current
- Chaired high-level meetings, resulting in strategic alignment across departments.
- Built trusted relationships with board members to maintain constructive leadership.
- Led committee meetings and covered key priorities to aid delivery of company vision.
- Promoted a positive environment.
- Presided over annual general meetings, ensured transparency in operations.
- Facilitated crucial conversations amongst board members during.
Hairdresser
Self Employed
Littlehampton, West Sussex
07.1997 - Current
- Enhanced salon reputation with excellent customer service skills.
- Maintained a clean and hygienic work area for optimal health and safety compliance.
- Answered phone calls daily to schedule appointments and advise on service options.
Coffee shop assistant
Waitrose
Worthing, West Sussex
05.2013 - 05.2018
- Developed positive relationships with customers through friendly interactions.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Shop assistant
Mambo Jambo's Pottery Studio
Washington, West Sussex
05.2005 - 11.2008
- Collaborated effectively with team members during busy periods.
- Managed stock levels on shop floor for continuous product
- Built rapport with frequent shoppers to foster loyal customer base.
Education
GCSEs - Maths & English
Midhurst Grammar School
West SussexNVQ Level 2 - Hairdressing
City & Guilds
/1997 - /1999
Skills
- Customer Service
- Client rapport
- Positive attitude
- Public speaking
- Team building
- Communication skills
Affiliations
- Travelling and exploring new cultures.
- Maintaining and active social life with friends and family
Accomplishments
Recognised at school for having the biggest personality of the whole year group
Timeline
Online Shopper
Sainsbury's
10.2022 - Current
Chair Of Governors
Schoolsworks Academy
05.2018 - Current
Coffee shop assistant
Waitrose
05.2013 - 05.2018
Shop assistant
Mambo Jambo's Pottery Studio
05.2005 - 11.2008
Hairdresser
Self Employed
07.1997 - Current
GCSEs - Maths & English
Midhurst Grammar School
NVQ Level 2 - Hairdressing
City & Guilds
/1997 - /1999