Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Jayne Hoskins

Lynton,Devon

Summary

A talent for leadership and organisation. I demonstrate a strong communication and problem-solving skills. Capable of driving operational efficiency and productive workplace environment.

A reliable friendly and trustworthy member of the work team.

Good customer relation skills. Resourceful and driven, combining proven leadership abilities with excellent customer service and communication skills. Demonstrates strong organisational capabilities and talent for team management, ensuring smooth store operations and satisfied customers. Ready to drive success and growth in the sales assistant role. Strong interpersonal skills and ability for problem-solving. Demonstrates excellent communication and customer service abilities, ensuring positive shopping experience and smooth store operations. Ready to contribute to team success and enhance customer satisfaction in the sales assistant role. Energetic Retail Store Manager with knack for boosting team morale and driving sales growth. Led multiple teams to exceed targets through innovative merchandising and customer service strategies. Instrumental in streamlining operations, enhancing customer satisfaction, and improving overall store profitability.

Overview

12
12
years of professional experience
5
5
years of post-secondary education

Work history

Retail store manager

Portman Boutique
Lynmouth, Devon
01.2025 - Current
  • Oversaw daily cash management, minimising discrepancies and errors.
  • Implemented innovative marketing campaigns to attract new customers, dressed shop windows.
  • Maintained high levels of cleanliness throughout store, enhancing shopping experience for patrons.
  • Coordinated special promotions and events, generating increased footfall during peak seasons.
  • Addressed customer complaints promptly, leading to higher retention rates.
  • Enhanced store appearance with meticulous merchandising strategies.
  • Identified opportunities for cost reduction without compromising on quality of service delivery.
  • Handled regular inventory checks, ensuring optimal stock levels at all times.
  • Cultivated excellent customer service standards within team for improved reputation and loyalty amongst patrons.
  • Streamlined store operations for improved efficiency and productivity.
  • Completed opening and closing procedures each day.
  • Monitored stock levels, managing inventories and logistics to maximise sales potential.
  • Ensured timely opening and closing of store 7 day week.

Office Manager

All in One Services Ltd
Lynton, Devon
08.2021 - 01.2025

Managed schedules for staff, coordinating daily meetings and daily tasks.

Documented daily invoices.

Stock ordering and documenting.

Organised filing systems

Answered daily telephone and email enquiries, minimising correspondence backlogs.

Conducted face to face appointments with customers

Updated Company Director on team's activities and progress at weekly meetings

Scheduled staff and delegated assignments to adequately cover operational and project requirements.

  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.

Care Assistant

Garson Care Home
Lynton, devon
02.2019 - 08.2021

Respected privacy and dignity of each resident during provision of care services.

Assisted with medicine and stock counting, ordering and replenishing.

Served nutritionally-balanced meals and assisted with feeding to guarantee wellbeing of individuals under care.

Updated families regularly on patient progress and treatment plan changes.

Worked closely with team members and on my own initiative.

Charted daily observations, mobility activity and eating percentages to aid continued client assessment.

Observed patient condition and behaviour closely, reporting changes or concerns promptly.

Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.

Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.

Worked professionally with caregiving teams and hospital departments to maintain continuity of care.

Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.

Kitchen Manager

Devon County Council
Lynton, Devon
07.2013 - 02.2019

Maintained organised kitchen stations with meticulous care and precision, promoting team productivity.

Preparation of nutritious meals for 100+ students daily.

Performed various kitchen duties such as washing dishes, chopping vegetables and setting up dining tables efficiently.

Measured, weighed and mixed ingredients following recipe formula and procedures.

Organised ingredients for planned dishes and associated garnishes.

Collaborated with team to plan and prepare a variety of balanced meals.

Ensured cleanliness of kitchen area by regular sweeping and mopping.

Followed recipes accurately whilst preparing meals to maintain consistency in taste.

Prepared fresh fruit and vegetable snacks daily, promoting healthy eating amongst students.

Prepared special dietary requirement meals to accommodate diverse student needs.

Education

NVQ Level 2 Food Hygiene and Safety - Catering

Devon Norse
Devon

Care Certificate - Care

Garson House Care Home
Devon

Some College (No Degree) -

The North School For Girls
Ashford, Kent
09.1981 - 07.1986

Skills

  • Strategic planning
  • Client relationship building
  • Mail handling
  • Bookkeeping basics
  • Customer service orientation
  • Scheduling
  • Reception and switchboard coverage
  • Verbal articulation
  • Records maintenance
  • Calendar management
  • Time efficiency
  • Patient risk assessment
  • Patient safeguarding
  • Healthcare and safety
  • Care management
  • Positive attitude

Affiliations

  • Spending quality time with my family and grandchildren. Dog walking over beautiful Exmoor and beyond

Timeline

Retail store manager

Portman Boutique
01.2025 - Current

Office Manager

All in One Services Ltd
08.2021 - 01.2025

Care Assistant

Garson Care Home
02.2019 - 08.2021

Kitchen Manager

Devon County Council
07.2013 - 02.2019

Some College (No Degree) -

The North School For Girls
09.1981 - 07.1986

NVQ Level 2 Food Hygiene and Safety - Catering

Devon Norse

Care Certificate - Care

Garson House Care Home
Jayne Hoskins