Jayne Hill

• I am the schools primary point of contact for parents and families who have difficulties within the home, accessing support or in Education. These include issues around Attendance, Health appointments, Social Services, Early years, Counselling, Literacy, Numeracy and ELSA intervention etc.
• Responsible for creating and facilitating an effective Person Centred Planning (PCP) meetings for the child and family to attend either face to face or online
• Support families and outside agencies in improving and attending annual reviews by resolving any issues or concerns.
• Review and document any changes to child's IDP paperwork which need updating yearly, these are then sent to the ALN team and the parents.
• Liaised with external and internal professionals to provide holistic support.
• Established and maintained positive working relationships with parents / carers based on trust and a non-judgement approach.
• Worked directly with learners with additional needs, Parents, Outside agencies, teachers, teaching assistants and other schools to achieve outcomes and actions to ensure improvement through education and care.
• Listened to clients' current struggles to signpost relevant support.
• Collaborated with external support providers to maintain good care continuity.
• Highlighted additional support provisions to maximise clients' growth opportunities in the wider community.

Working with a teacher to assist the class, supporting individuals or small groups of learners with additional needs and provide specific care supporting the safety and welfare of all pupils and staff.

• Assisted students with a range of learning differences, including Communication, ASD, ADHD, Visual / Hearing impairments, Physical and Medical difficulties to achieve their full potential to support their independence and within the school day.
• Provided teachers, parents and caregivers verbal or written with feedback in cases of students behaviour, to ensure a consistent approach throughout the pupils day in school and at home.
• Developed broad, balanced, relevant and differentiated curriculum, improving test scores by providing 1;1 or small intervention group support.
• Ensured lesson plans are inclusive of students' specific needs adjusting activates in collaboration with their individual needs to accommodate various learning abilities.
• Provided individual support to students to reinforce learning concepts, consistently exceeding IPP / ALP goals which are highlighted in their Annual reviews.
• Developed engaging, effective learning material, increasing classroom engagement by attendance and participation.

• Tracked client behaviours, daily activities, new skills and notable incidents for documentation purposes.
• Daily care supported 
• I undertook a variety of different roles - stroke care, mental health,  children with additional needs, residential care, emotional support for young adults, palliative care etc

• Replenished floor stock and processed shipments to provide product availability for customers.
• Met incoming customers and provided immediate assistance.
• Assisted customers with product selection, sales, and returns.
• Explained information about quality, value and style of products to influence customer buying decisions.
• Addressed customer inquiries and concerns to facilitate decision-making and minimise anxiety or hesitation.
• Operated cash register to process cash, cheque and credit card transactions.
• Completed purchases with cash, credit and debit payment methods.
• Recommended merchandise based on customer needs.