Summary
Overview
Work history
Education
Skills
Affiliations
Custom
References
Custom
Timeline
Generic

Jayne Hardy

Ipswich,Suffolk

Summary

Dedicated professional with expertise in patient interaction and data management systems, known for calmness under pressure and efficient record-keeping. Demonstrates strong team collaboration and precise medical documentation skills, ensuring patient confidentiality and empathetic listening. Committed to enhancing healthcare delivery through continuous improvement of core competencies.

Overview

40
40
years of professional experience
1
1
years of post-secondary education

Work history

Accounts officer

The Cartridge Refill Centre Ltd
Ipswich, Suffolk
04.2015 - Current
  • Conduct monthly reconciliations of bank accounts for accuracy purposes.
  • Resolve discrepancies in accounts, ensured accurate financial records.
  • Coordinate with external auditors during annual audit processes.
  • Facilitate smooth payroll processing through diligent record maintenance.
  • Implement cost-saving measures, reduced unnecessary expenditure.
  • Manage accounts payable and receivable to maintain steady cash flow.
  • Achieve a streamlined invoicing system with meticulous record-keeping.
  • Streamline the invoice process, eliminated late payment issues.
  • Ensure compliance with standard accounting practices during all operations.
  • Prepare profit and loss statements for internal use.
  • Process invoices and resolved invoice queries to enforce timely payment.
  • Oversee company accounts, bank reconciliations and payments.
  • Manage payroll operations for team of employees.

Associate Practitioner,Blood Transfusion/Haematology

Ipswich Hospital
Ipswich, Suffolk
02.1986 - 03.2015

Utilised advanced medical technology proficiently increasing efficiency in diagnostic procedures.

  • Implemented evidence-based practices into daily routines resulting in better patient outcomes.
  • Maintained patient confidentiality by adhering to strict privacy regulations.
  • Managed complex caseloads efficiently whilst maintaining high-quality care standards.
  • Provided compassionate care for patients resulting in high satisfaction rates.
  • Upheld effective communication among team members enabling smoother operations within the department.
  • Authorise Anti-D injection for ante-natal patients
  • Gained trust of stressed, needle phobic patients,both adult and children to allow me to obtain samples
  • Monitored resource utilisation and reported on medical supply needs to proactively support availability.
  • Labelled patient samples for analysis, tested and prepared them for storage
  • Identify and prioritise urgent samples and recognise results that need to be communicated to senior staff in unexpectedly abnormal results
  • Provide verbal sample results to wards, GP's and consultants
  • Dealing with telephone calls from health care professionals and the general public
  • Manage workload allocation of Band 2 & 3 lab assistants
  • Assist in the training and supervision of new members of laboratory support staff
  • Operate expensive laboratory equipment and responsible for maintenance
  • Responsible for data entry and for correcting data input errors and merging of duplicate records
  • Safeguarded patient privacy, handling sensitive medical data with discretion and adherence to established confidentiality requirements.
  • Built positive rapport with patients and healthcare teams, supporting continuum of care.
  • Maintained meticulous patient records, charting data in Laboratory Information system (LIMS)
  • Documented patient medical history and data in company LIMS system to retain accurate charts
  • Qualified phlebotomist
  • Able to use hospital Lorenzo system
  • Proficient in microsoft package
  • I was also one of a team of First Aiders in the department

Education

Higher National Diploma - Business and Secretarial Studies

Suffolk New College
Ipswich, Suffolk
09.1984 - 07.1986

GCSEs -

Copleston High School
Ipswich, Suffolk
09.1979 - 06.1984

Skills

  • Patient interaction skills
  • Data management systems
  • Calmness under pressure
  • Team collaboration
  • Efficient record-keeping
  • Patient confidentiality
  • Precise medical documentation
  • Empathetic listening

Affiliations

  • Cooking
  • House renovation projects
  • West End musicals

Custom

Under took a course to become a voluntary swimming invigilator For Team Ipswich of which my son was a member

References

References available upon request.

Custom

Volunteered as a children's dance chaperone for the Co-op Juniors of which my daughter was a member

Timeline

Accounts officer

The Cartridge Refill Centre Ltd
04.2015 - Current

Associate Practitioner,Blood Transfusion/Haematology

Ipswich Hospital
02.1986 - 03.2015

Higher National Diploma - Business and Secretarial Studies

Suffolk New College
09.1984 - 07.1986

GCSEs -

Copleston High School
09.1979 - 06.1984
Jayne Hardy