JAYNE AUSTIN
New Alresford,Hampshire
Summary
Highly experienced Executive PA and Administrative Professional with over 10 year's experience supporting senior leadership within large public sector organisations. Known for delivering accurate, high-volume work with a calm, organised and proactive approach.
Experienced in Microsoft Office 365 and specialist systems including Mastergov and GIS platforms, with strong communication and stakeholder management skills.
Seeking a fully remote role where I can provide reliable, efficient administrative support, bringing structure, consistency and professionalism to the team.
Overview
36
36
years of professional experience
Work history
Technical Officer/Administrative Roles
Hampshire County Council
, Winchester
2011.08 - 2026.03
- Delivered high-volume administrative support across multiple departments, maintaining accuracy and efficiency.
- Produced land search reports for District Councils within strict deadlines.
- Provided PA support to senior leadership, including Assistant Director level.
- Managed and coordinated services across Highways and Corporate Services.
- Utilised systems including Mastergov, SAP and GIS tools to support operational delivery
HR Administrator
Selwood Plant Hire
2009.06 - 2011.07
- My role was to work within the HR Department whilst a member of the team was on sick leave.
- My responsibility was to create Employment Contracts using Carvel HR, Sending Recruitment acknowledgement emails to candidates, Arranging interviews, Providing Interview Feedback to Candidates, Creating Employment References letters, Uploading new job roles onto Selwood website and Job Seekers website.
- Organising Induction meetings with new employees, Organising Flights and Hotel Accommodation for Directors and Plant Hire Managers, Reception cover to include meeting guests and answering telephone calls using Mitel Switchboard.
PA to Director
Arctic Sunrise
2006.12 - 2009.05
- My core responsibilities of this role include diary management, meeting clients with Managing Director, producing Affiliate Management contracts, organising and attending Affiliate Internet Marketing Shows, liaising with other agencies and networks, dealing with client’s affiliate programme enquiries, organising travel & hotel arrangements, providing PA and secretarial support to Managing Director.
- Meetings scheduled efficiently, maximising Director's availability.
PA to Senior Operational Managers
South Central Ambulance Service
2004.10 - 2006.11
- This role involved providing PA and secretarial support to Senior Operational Managers include diary management, organising external and internal meetings attending them and taking minutes, liaising with other staff within the organisation, producing area board meeting papers, agendas and facilities for meetings.
PA to Managing Director
The Stone Yard
2000.02 - 2004.09
- My duties involved in meeting clients in the showroom, providing customer support with sales orders, responsible for ordering granite, limestone and slate with suppliers, arranging work schedules for the stone masons, fitting and surveying appointments with client, providing PA support to Managing Director.
Plant Hire Controller
CSE Plant Hire
1990.02 - 2000.01
- My role was to hire building plant materials for all major contracts for Wiltshier Building Contractors which included liaising with Hire Companies, liaising with Site Managers and Site Personnel, organising delivery schedules, hiring portacabins, typing up correspondence, answering the telephone.
Education
Peter Symonds College
Winchester, HampshireSkills
- Executive PA & Administrative Support
- Microsoft Office 365 (Word, Excel, Outlook)
- SAP & Mastergov Systems
- GIS & Mapping Tools
- Diary & Meeting Management
- Minute Taking & Documentation
- GDPR Compliance
- Stakeholder Communication
- Time Management & Prioritisation
Personal Information
Date of birth: 03/05/1972
Affiliations
- I enjoy walking in the countryside and visiting new places with my dog.
Timeline
Technical Officer/Administrative Roles
Hampshire County Council
2011.08 - 2026.03
HR Administrator
Selwood Plant Hire
2009.06 - 2011.07
PA to Director
Arctic Sunrise
2006.12 - 2009.05
PA to Senior Operational Managers
South Central Ambulance Service
2004.10 - 2006.11
PA to Managing Director
The Stone Yard
2000.02 - 2004.09
Plant Hire Controller
CSE Plant Hire
1990.02 - 2000.01
Peter Symonds College