Jayne Ambrose

• Provided practical instruction on tack, equipment, and lunging techniques to Level 2 and 3 students, enhancing their practical skills in equine management.
• Supervised yard operations, managing care for 20 horses and supporting students in equine management courses.
• Ensured welfare and safety of horses and students while overseeing daily operations in line with BHS safety standards.
• Instructed students on progression to learning and work, facilitating career readiness in equine studies.
• Instruction of Level 1 Award in Land-based Studies on the Equine Pathway.

• Supervised tasks to uphold BHS safety standards, fostering a safe learning environment for students and staff.
• Performed general yard duties, ensuring welfare and safety of horses and students engaged in various levels of horse management.
• Coordinated smooth operation of yard, including international-sized arena hire and event management.

Strengthened support for learners academically and pastorally as Student Development Officer at Craven College by planning and delivering key elements of Personal Development Programme, facilitating weekly tutorials, and conducting regular one-to-one reviews.

• Engaged with local communities to understand their needs and align development projects accordingly.
• Established daily priorities and organised workloads to maximise productivity.
• Organised events and activities to promote current campaigns, increasing company engagement.

• Ensured welfare and safety of horses and students, maintaining compliance with BHS safety standards in daily operations.
• Supervised yard operations, overseeing care for 20 horses and guiding students across various levels of equine management courses.
• I assist with the delivery of the BHS Challenge Awards for Level 2 Students and deliver practical sessions of horse care for pathway students who have various Special Educational Needs and Disabilities.
• Managed commercial activities at Craven Arena, planning and executing equine events like showjumping and dressage, and coordinating arena hire for public and professional use.

• Engaged with customers in a fast-paced environment, providing assistance both face to face and over the telephone.
• Contributed to a fast-paced team environment by engaging with customers face to face and over the telephone, ensuring a positive experience for guests at Beck Hall.
• Demonstrated flexibility and reliability in front-of-house and housekeeping roles, consistently attending to details and exceeding customer expectations.
• Supervised new team members in front of house and housekeeping, ensuring high standards of customer service and maintaining quality across 21 bedrooms.
• I have recently taken on the role of breakfast chef providing breakfast for up to 40 guests.

• Planned and delivered one-to-one lessons for an autistic child, fostering her progression and engagement while ensuring safety in activities with peers, including outdoor pursuits like horse riding and local walks.
• Led small groups in reading and phonics activities and coordinated larger groups in physical education, promoting engagement and skill development.
• Supported teachers in delivering quality education across key stage 1 and 2, facilitating learning for students in Reception – Year 6.

• Led supervised walks and classroom activities for school groups, enhancing their understanding of local geography through stream studies and outdoor exploration.
• Coordinated activities and guided walks in the Malham area for visiting school groups, fostering engagement with the environment.
• Adapted communication style to effectively engage students aged 9-16, ensuring clarity and understanding across diverse age groups.
• I work as part of a team running the Youth Hostel in Malham.
• Handled reception duties at the Youth Hostel, welcoming guests and managing check-ins., cooking, catering and housekeeping.

• Arrest Trained Immigration Officer working in Immigration Enforcement.
• Prioritised, prepared, and risk assessed intelligence to develop actionable packages, exceeding targets for removal of individuals with no lawful basis to remain in the UK.
• I applied my knowledge of complex Immigration Law, policies and procedures and confidently handled challenging situations using effective communication in a way that meets and anticipates the persons requirements whilst achieving the objective.
• Facilitated interviews under caution to gather evidence related to immigration violations.
• Wrote detailed, sensitive reports for authorisation at Director level, influencing critical decisions on detention and family separation.
• Led team visits to residential properties and workplaces, conducting assessments.
• I allocated resources effectively to ensure the safety of Officers and the public, achieving the results in a timely and cost-effective manner.
• I actively sought information from customers to understand their needs and expectations.
• Supported asylum seekers in vulnerable situations, including minors and victims of trafficking, ensuring their needs were addressed with empathy and care.

• Exceeded targets for the sale of banking products and mentored and motivated team members to identify cross-selling opportunities in order to exceed these targets.
• Supervised team of cashiers, ensuring efficient operations and excellent customer service.
• Managed daily cash balance, ensuring accuracy and compliance with policies.

• Performed yard duties including feeding, grooming, and mucking out riding school horses to maintain their health and readiness.
• Assisted in backing and schooling young horses under professional guidance to prepare them for future riding and training.
• Prepared horses for competition events and took part in cross country and working hunter events.
• Taught riding lessons and led hacks for children and adults of all ages and abilities, while supporting riding holiday activities like gymkhanas, day rides, and stable management.