JAYDEN McCALLA
London
Summary
Detail-oriented professional with expertise in data collection, API testing, and data entry. Proven ability to produce comprehensive documentation and troubleshoot technical issues efficiently. Strong background in customer service, ensuring client satisfaction through effective communication and problem-solving skills. Seeking to leverage these competencies in a dynamic environment to drive operational excellence.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
Work history
Technical Consultant
Global Logic
King’s cross
12.2024 - 04.2026
- Contributed to testing and optimisation of intelligent systems, employing reinforcement learning and data analysis to improve performance in practical scenarios.
- Achieved improvements in robot operations through effective data collection strategies. Enhanced intelligent systems by utilising advanced AI techniques, notably reinforcement learning. Optimised real-world applications of robotics through rigorous testing and evaluation processes.
Robot Wrangler
Google DeepMind
King’s cross
12.2024 - 04.2026
- Managing daily robot setups and operations while overseeing and conducting various lab experiments related to robot functionality and task performance. Maintaining and configuring both hardware and software for robots and associated equipment. Troubleshooting, reporting, and resolving issues related to robotic hardware and software. Developing and refining documentation and procedures to enhance efficiency. Ensuring all robot and lab setups comply with company standards.
- Managing daily robot setups and operations while overseeing and conducting various lab experiments related to robot functionality and task performance. Maintaining and configuring both hardware and software for robots and associated equipment. Troubleshooting, reporting, and resolving issues related to robotic hardware and software. Developing and refining documentation and procedures to enhance efficiency. Ensuring all robot and lab setups comply with company standards.
Receptionist
Extreme Conditioning
01.2023 - 10.2024
- Manage membership/induction of all new joiners (approximately 5 each month) Resolve customer service issues through active listening, patience and empathy Financial duties – managing transactions/direct debits Process payments, guest passes and membership requests via the web/in-person Managing stock - Equipment, Food, incoming orders/outgoing.
- Manage membership/induction of all new joiners (approximately 5 each month) Resolve customer service issues through active listening, patience and empathy Financial duties – managing transactions/direct debits Process payments, guest passes and membership requests via the web/in-person Managing stock - Equipment, Food, incoming orders/outgoing.
Apprentice Plumber
JD Geerings
01.2021 - 12.2023
- Attended College, delivering assignments to deadlines. Administrative duties including customer invoicing and appointment scheduling Administrative duties including customer invoicing and appointment scheduling Second fix installations and rainwater pipe installations
- Attended College, delivering assignments to deadlines. Administrative duties including customer invoicing and appointment scheduling Administrative duties including customer invoicing and appointment scheduling Second fix installations and rainwater pipe installations
Food Server
American Grill
01.2017 - 12.2019
- Process bill transactions after service, Check in with customers (customer satisfaction of their dining experience) Taking food and drink orders from customers
- Process bill transactions after service, Check in with customers (customer satisfaction of their dining experience) Taking food and drink orders from customers
Work Placement
Homes For Haringey
07.2016 - 09.2016
- Shadow of key staff in operational and management roles Data input of residents records/logging of repairs Filing and archiving of residents records and files Attended 2 resident focus groups (as a note taker/observer)
- Shadow of key staff in operational and management roles Data input of residents records/logging of repairs Filing and archiving of residents records and files Attended 2 resident focus groups (as a note taker/observer)
Education
Level 1 - Plumbing, Plumbing and Related Water Supply Services
Waltham Forest College
07.2019 - 01.2021
Level 2 - Plumbing, Plumbing and Related Water Supply Services
Logic 4 Training
06.2024 - 07.2024
GCSE - undefined
Highams Park School
01.2012 - 01.2017
Skills
- Data Collection
- API Testing
- Data Entry
- Documentation
- Troubleshooting
- Customer Service
Timeline
Technical Consultant
Global Logic
12.2024 - 04.2026
Robot Wrangler
Google DeepMind
12.2024 - 04.2026
Level 2 - Plumbing, Plumbing and Related Water Supply Services
Logic 4 Training
06.2024 - 07.2024
Receptionist
Extreme Conditioning
01.2023 - 10.2024
Apprentice Plumber
JD Geerings
01.2021 - 12.2023
Level 1 - Plumbing, Plumbing and Related Water Supply Services
Waltham Forest College
07.2019 - 01.2021
Food Server
American Grill
01.2017 - 12.2019
Work Placement
Homes For Haringey
07.2016 - 09.2016
GCSE - undefined
Highams Park School
01.2012 - 01.2017