JAYDEN McCALLA
London
Summary
Detail-oriented professional with expertise in data collection, API testing, and data entry. Proven ability to produce comprehensive documentation and troubleshoot technical issues efficiently. Strong background in customer service, ensuring client satisfaction through effective communication and problem-solving skills. Seeking to leverage these competencies in a dynamic environment to drive operational excellence.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
Work history
Technical Consultant
Global Logic
King’s cross
2024.12 - 2026.04
- Contributed to testing and optimisation of intelligent systems, employing reinforcement learning and data analysis to improve performance in practical scenarios.
- Achieved improvements in robot operations through effective data collection strategies. Enhanced intelligent systems by utilising advanced AI techniques, notably reinforcement learning. Optimised real-world applications of robotics through rigorous testing and evaluation processes.
Robot Wrangler
Google DeepMind
King’s cross
2024.12 - 2026.04
- Managing daily robot setups and operations while overseeing and conducting various lab experiments related to robot functionality and task performance. Maintaining and configuring both hardware and software for robots and associated equipment. Troubleshooting, reporting, and resolving issues related to robotic hardware and software. Developing and refining documentation and procedures to enhance efficiency. Ensuring all robot and lab setups comply with company standards.
- Managing daily robot setups and operations while overseeing and conducting various lab experiments related to robot functionality and task performance. Maintaining and configuring both hardware and software for robots and associated equipment. Troubleshooting, reporting, and resolving issues related to robotic hardware and software. Developing and refining documentation and procedures to enhance efficiency. Ensuring all robot and lab setups comply with company standards.
Receptionist
Extreme Conditioning
2023.01 - 2024.10
- Manage membership/induction of all new joiners (approximately 5 each month) Resolve customer service issues through active listening, patience and empathy Financial duties – managing transactions/direct debits Process payments, guest passes and membership requests via the web/in-person Managing stock - Equipment, Food, incoming orders/outgoing.
- Manage membership/induction of all new joiners (approximately 5 each month) Resolve customer service issues through active listening, patience and empathy Financial duties – managing transactions/direct debits Process payments, guest passes and membership requests via the web/in-person Managing stock - Equipment, Food, incoming orders/outgoing.
Apprentice Plumber
JD Geerings
2021.01 - 2023.12
- Attended College, delivering assignments to deadlines. Administrative duties including customer invoicing and appointment scheduling Administrative duties including customer invoicing and appointment scheduling Second fix installations and rainwater pipe installations
- Attended College, delivering assignments to deadlines. Administrative duties including customer invoicing and appointment scheduling Administrative duties including customer invoicing and appointment scheduling Second fix installations and rainwater pipe installations
Food Server
American Grill
2017.01 - 2019.12
- Process bill transactions after service, Check in with customers (customer satisfaction of their dining experience) Taking food and drink orders from customers
- Process bill transactions after service, Check in with customers (customer satisfaction of their dining experience) Taking food and drink orders from customers
Work Placement
Homes For Haringey
2016.07 - 2016.09
- Shadow of key staff in operational and management roles Data input of residents records/logging of repairs Filing and archiving of residents records and files Attended 2 resident focus groups (as a note taker/observer)
- Shadow of key staff in operational and management roles Data input of residents records/logging of repairs Filing and archiving of residents records and files Attended 2 resident focus groups (as a note taker/observer)
Education
Level 1 - Plumbing, Plumbing and Related Water Supply Services
Waltham Forest College
2019.07 - 2021.01
Level 2 - Plumbing, Plumbing and Related Water Supply Services
Logic 4 Training
2024.06 - 2024.07
GCSE - undefined
Highams Park School
2012.01 - 2017.01
Skills
- Data Collection
- API Testing
- Data Entry
- Documentation
- Troubleshooting
- Customer Service
Timeline
Technical Consultant
Global Logic
2024.12 - 2026.04
Robot Wrangler
Google DeepMind
2024.12 - 2026.04
Level 2 - Plumbing, Plumbing and Related Water Supply Services
Logic 4 Training
2024.06 - 2024.07
Receptionist
Extreme Conditioning
2023.01 - 2024.10
Apprentice Plumber
JD Geerings
2021.01 - 2023.12
Level 1 - Plumbing, Plumbing and Related Water Supply Services
Waltham Forest College
2019.07 - 2021.01
Food Server
American Grill
2017.01 - 2019.12
Work Placement
Homes For Haringey
2016.07 - 2016.09
GCSE - undefined
Highams Park School
2012.01 - 2017.01