Dog groomer assistant
Kathy's dog groomer
Warsop
2023.04 - 2023.04
- Provided comprehensive dog grooming for increased repeat clientele.
- Managed inventory of grooming supplies, ensuring uninterrupted service provision.
- Resolved customer queries for enhanced service experience.
- Supported colleagues during busy periods; fostered teamwork within the salon.
- Ensured animal's comfort by maintaining grooming salon cleanliness.
- Tailored services according to dog's age, health condition-resulted in tailored care.
- Performed regular cleaning duties around the salon; contributed to hygiene standards.
- Handled difficult or anxious dogs with patience and professionalism; promoted a positive environment.
- Maintained a calm environment during groomings; ensured less stressful experiences for dogs.
- Developed client relationships through careful listening and effective question response.
- Lifted dogs of varying weights and breeds for bathing and grooming services on daily basis.
- Swept and mopped floors, cleaned kennels and runs and emptied trash to reduce infection risk among people and animals.
- Assessed paws, ears and eyes for injuries or infections upon check-in and notified customers of issues immediately.
- Followed established process for bathing and grooming dogs to remove dirt, matting and parasites.
- Welcomed customers upon arrival and ushered pets to holding kennels or group play areas.
- Maintained clean supply of water and adequate food at all times for happy, healthy pets.
- Utilised harnesses and slings to provide comfort and security to animals during grooms.
- Dried animal coats using stand dryers, blasters and finishing dryers.
- Maintained exceptional animal welfare during grooming and kennel stays.
- Calmed anxious pets to achieve positive grooming experiences.
- Optimised animal comfort during treatments through compassionate care.
- Liaised with customers to meet care and grooming requirements.
- Support staff members with administrative tasks, reducing workload stress.
- Answered phone calls promptly, providing excellent customer service.
- Provided customer service, delivering high levels of satisfaction.
- Took on additional tasks on manager's request.
- Used problem-solving skills to resolve challenges and prioritise workload.
- Understood and adhered to company's health and safety policies.
- Completed assigned work within deadlines and to company standards.
- Demonstrated open communication and collaborated with various teams.
- Showcased professionalism in client meetings.
- Carried out duties with strict compliance to company standards and policies.