jaydeep bhowmik
Bournemouth,England
Summary
Program Manager | Delivery Leader
“Navigating domains, Guiding Transformation: Proficient in Leading Technology Programs”
Certifications:
SAFe Agilist | AWS Cloud Practitioner | PMP | Certificate in General Insurance (INS- 21,22,23)
Professional Summary :
- 21 years of proven industry experience: Driving transformational IT solutions for TCS across USA,UK, France, Australia
- Delivering Global Programs for renowned brands across diverse domains: Kingfisher IT services, John Wiley, Morgan Stanley, Corus Steel, USAA, 21st Century Insurance and Amex
Specialisations :
- Leading Major Transformation & Transition Programs (EPOS, Mutual fund, Insurance, Product Implementation)
- Orchestrating Strategic Multi-Geography Agile & Waterfall Initiatives with expertise
- Extensive Tech Program Management experience (Vue JS, React Native, Java, AWS, API, Mainframe, QE, ETL, IIB)
Overview
21
21
years of professional experience
4
4
Certification
4
4
years of post-secondary education
Work history
Program Manager
Tata Consultancy Services
Southampton
08.2015 - Current
Client - Kingfisher IT Services
- Led £40M transformation to implement a group unified commerce solution with a TCS Omnichannel product for UK and France
- Implemented solution across 400+ stores for 3 banners re-shaping big-box retailer into digital first business
- Spearheaded rapid rollout of POS solution enhancing universal commerce journey
- Directed agile delivery with peak global team size of 150
- Managed the successful launch of consumer mobile apps catering to modern shopping experience and growing customer needs
Engagement Lead
Tata Consultancy Services
Kolkata
12.2012 - 07.2015
Client - John Wiley & Sons Inc
- Managed $10M development & support for Australia Schools applications, launching multiple new applications
- Streamlined handover from outgoing vendor as Transition manager ensuring continuity
- Crafted comprehensive ITIL process documents, finalised SLA metrics
Delivery Manager
Tata Consultancy Services
New York
12.2009 - 11.2012
Client - Morgan Stanley (Wall Street Engagement)
- Strategic leader of mutual funds portfolio with SME knowledge
- Successfully managed major mutual funds conversion project transferring 10 million positions from Smith Barney to Morgan Stanley
Project Manager
Tata Consultancy Services
Teeside, Kolkata
01.2008 - 11.2009
Client - Corus Group
- Managed a major transition from outgoing vendor
- Successfully delivered the BAU projects in Long Steel products
Onsite Project Lead
Tata Consultancy Services
Los Angeles, San Antonio
03.2005 - 12.2007
Client - 21st Century Insurance/ USAA
- Played a critical techno-functional role in claims area for 21st century
- Technical SPOC for the conversion project for annuities area in USAA
Mainframe Developer/ Tech Lead
Tata Consultancy Services
Bangalore, Kolkata
07.2002 - 02.2005
Client - Amex/ 21st Century Insurance
Education
Bachelor of Engineering - Computer Science
Jadavpur University
06.1998 - 06.2002
Skills
- Strategic Planning & Implementation
- Expert Management of global & virtual teams (USA, UK, France, India)
- Guiding initiatives end-to-end from inception to production
- Profound understanding of technical complexities
- Cross-functional collaboration
- Customer-Centric strategies
- Clear Communication & effective Man-Management skills
- Support & change management acumen
- Swift conflict resolution & prioritisation
- Handling delivery team dynamics with precision
- Senior stakeholder management
- Creative Problem Solving
- Cost & Budget Management
- Driving revenue via Innovation
- Organisational proficiency & Multi-tasking
- Systematic risk management
- Regulatory compliance expertise
- Data-Driven decision making
Languages
English
Master or proficient
C2
Bengali
Native
A1
Hindi
Advanced
C1
Certification
- SAFe Agilist
- AWS Cloud Practitioner
- PMP
- Certificate in General Insurance (INS- 21,22,23)
Timeline
Program Manager
Tata Consultancy Services
08.2015 - Current
Engagement Lead
Tata Consultancy Services
12.2012 - 07.2015
Delivery Manager
Tata Consultancy Services
12.2009 - 11.2012
Project Manager
Tata Consultancy Services
01.2008 - 11.2009
Onsite Project Lead
Tata Consultancy Services
03.2005 - 12.2007
Mainframe Developer/ Tech Lead
Tata Consultancy Services
07.2002 - 02.2005
Bachelor of Engineering - Computer Science
Jadavpur University
06.1998 - 06.2002
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