Jayde Holt

Managed reception duties at Renault Solihull, ensuring efficient customer service during peak periods.
Handled multiple phone calls while maintaining a welcoming environment in a busy showroom.
Provided support to sales team by coordinating appointments and managing customer inquiries.

• Collaborated with team members in organizing company events; enhancing team cohesion and morale building activities.
• Managed phone calls, resulting in effective communication flow within the company.
• Facilitated prompt issue resolution through careful tracking of complaints until they were fully addressed.
• Directed visitors and clients to appropriate staff, ensuring efficient service delivery.

Served as cashier for four years, managing cash transactions accurately.
Transitioned to online order picking, ensuring timely fulfilment of customer requests.
Enhanced communication skills through regular interaction with customers and team members.
Maintained composure under pressure, effectively handling multiple tasks simultaneously.

• Used Point of Sale system efficiently, speeding up transactions.
• Packaged customer items carefully, ensuing merchandise safety.
• Maintained clean and organised workspace to ensure efficient service.
• Handled high volumes of transactions during holiday seasons efficiently.