Jayanthi Singh
Hyderabad
Summary
Over15yearsofexperienceinhandlingvariousareasofadmissions,marketing,and administration, with a proven record of successful department management and strategy implementation. Proficient,actingasaliaisonbetweenvariousstakeholdersincludingclients, partners, investors, management, parents, and board members. Well-versedindevelopingandexecutingeffectivemarketingstrategies,creating brand visibility, handling a team to reach the sales targets. Significantexperienceincustomerrelationshipmanagement,resolvingissuespromptly and maintaining customer satisfaction. DevelopednewhireauditingandQualityAnalysisTrainingprogramsforteammembers. Known for bringing necessary process. Changes, updating team members, and preparingedgeanalysisinternal andexternalreports formanagementstaffreview. Instrumentalinpromotingtopbrandsatchildren'sfilmfestivalsandenabling marketingthroughstalls,brandingthemes,andnegotiationswithvendors.
Strategic education leader and entrepreneurship advocate with 15+ years of experience spanning institutional leadership, policy implementation, innovation ecosystem development, and business setup. Proven expertise in building institutions from the ground up, driving student-centered initiatives, strengthening compliance frameworks, and promoting entrepreneurship and women-led development initiatives. Passionate about enabling innovation-driven education models and fostering sustainable growth through advocacy and structured execution.
Overview
15
15
years of professional experience
5
5
Certification
Work History
Quality Assurance Manager
Sreenidhi University
Hyderabad
12.2024 - Current
- Oversee cleanliness, hygiene, quality and maintenance of hostels, washrooms, dining areas, and common spaces in the University
- Ensure daily inspections and compliance with hygiene SOPs.
- Ensure strict hygiene and food safety standards in hostel kitchens and canteens.
- Monitor cleanliness, staff hygiene, uniforms, and food handling practices incl HK staff
- Conduct regular quality and hygiene audits to avoid health risks.
- Lead operational excellence initiatives across hostels, dining, hygiene, and campus facilities..
- Drive structured governance models including SOP creation, compliance audits, and cost optimization.
- Manage vendor ecosystems ensuring transparency, accountability, and regulatory adherence (FSSAI, Labour, Trade Licenses).
- Prepare strategic expansion plans and budget projections for hostel and canteen infrastructure growth.
- Strengthen student satisfaction frameworks through grievance redressal and structured feedback systems.
- Active Member – POSH Committee & SHEnidhi (Women Entrepreneurship & Hygiene Advocacy Initiatives).
- Lead operational excellence initiatives across hostels, dining, hygiene, and campus facilities.
- Drive structured governance models including SOP creation, compliance audits, and cost optimization.
- Manage vendor ecosystems ensuring transparency, accountability, and regulatory adherence (FSSAI, Labour, Trade Licenses).
- Prepare strategic expansion plans and budget projections for hostel and canteen infrastructure growth.
- Strengthen student satisfaction frameworks through grievance redressal and structured feedback systems.
- Active Member – POSH Committee & SHEnidhi (Women Entrepreneurship & Hygiene Advocacy Initiatives).
- Coordinate with catering teams for smooth daily operations.
- Readiness for increased student intake
- Compliance with university hygiene and safety standards
- Manage vendors related to housekeeping, catering, maintenance, pest control, and supplies&licence support.
- Verify attendance, service quality, invoices, and contract compliance.
- Recommend corrective actions for non-performance.
- Monitor hostel, hotel (guest food arrangements), and kitchen expenses.
- Scrutinize vendor bills, consumables usage, and operational costs.
- Support budgeting, cost optimization, and accountability measures.
- Maintain records for audit and management review.
- Prepare operational plans for increased student strength in hostels.
- Ensure daily inspections and compliance with hygiene SOPs.
- Address student complaints related to hygiene, food, and facilities promptly.
- Coordinate preventive maintenance and pest control activities.
- Vendor performance and cost control
- Timely complaint resolution
- Support planning and setup of a new canteen, including hygiene layout, manpower, vendor onboarding, and SOPs.
- Estimate manpower, consumables, infrastructure, and budget requirements for expansion.
- Housekeeping and maintenance vendors onboarding
- Attendance, performance, and billing verification
- Operational expenses for manpower, consumables, utilities
- Vendor finalization and trial runs
- Contingency plans& to ensure policies are being implemented.
- Monthly review meetings with team
- Student feedback analysis
- SOP updates based on operational learnings
- Prepare a budget projection sheet for hostel expansion and new canteen.
- To ensure timely, transparent, and accountable collection of hostel fees from students through a structured follow-up mechanism involving wardens, accounts, and administration, while maintaining proper records and escalation controls.
- Active member of SHEnidhi team-Empowering women entrepreneurship.
- Women’s Hygiene & Health Awareness Sessions to create awareness on women’s hygiene, menstrual health, nutrition, and well-being.
- Active member of POSH (Prevention of Sexual Harassment), enterprising session at the university level with student interaction.
- To ensure high levels of student and parent satisfaction through effective people management, transparent communication, timely grievance redressal, and a supportive campus environment, particularly in hostels, dining, hygiene, and day-to-day student services.
- Rubaroo – Non-Profit Organisation-Ms Monisha-working closely with non profit organization.
- Part of LOSD-London organization of skill development-volunteer work done at London.
- Getting all the labour licenses, trade licenses and FSSAI licenses for the institutes.
- Understanding the clear terms of MOUs and getting it initiated.
IC3 Advocate
IC3 Movement
04.2024 - Current
- Working closely to execute the policies, regulatory affairs -PAN India.
- Attending regular conferences for compliance and changes in policies to be implemented accordingly.
Head of Admission Department and Student Initiatives
Ethames College of Professional Studies
Hyderabad
03.2024 - 07.2024
Founder & Director
The British Creek - Early Learning Centre
Hyderabad
08.2022 - 01.2024
- Conceptualized and established an early learning institution from ideation to execution.
- Developed business strategy, financial planning, HR systems, compliance frameworks, and branding.
- Led stakeholder engagement including vendors, parents, investors, and operational partners.
- Implemented structured operational SOPs ensuring scalability and sustainability..
Head of Admissions Department & Member of Senior Leadership Team
Sreenidhi International School
08.2014 - 08.2022
- Handled the entire team of the Admissions Department, managed customer relations, led a team towards achieving targets, and conducted administrative tasks regarding admissions and partnerships.
- Helped prospective parents and walk-in enquiries for school tour.
- Open House activity, customer relationship manager resolving day-to-day customer / parent issues.
- Handled a team of people and trained them to Admission/ sales targets.
- Registered foreign students with FRRO.
- Converted enquiries into successful admissions.
- Led school administration activities like fee collection.
- Visited different pre-schools to form associates partnerships.
- Prepared admission policies for streamlining the process.
- Part of IB-PYP-Authorization & Evaluation, MYP-Authorization, and CIS membership evaluation.
- Part of the Leadership team for NEASC Visits.
- Working closely with British and American Consulates & Relocation agencies.
- Initiated & drafted Admissions Policy, approved by CIS Council.
Admissions Executive
Sreenidhi International School
03.2011 - 08.2014
- Worked with a team to execute branding and sales strategies, conducted admission tests and curated unique events for enhancing brand visibility.
- Analyzed SEN children enquiry and directed to the SEN Lead/team.
- Took part in promoting brand at children’s film festival—Hitex, Hyderabad admission test for overseas students.
- Actively involved in branding activities to create market brand visibility.
Center Head
Small Wonder International Play School
01.2010 - 02.2011
- Managed the Center, led promotional and branding activities, built relationships for business growth and coordination between various stakeholders.
- Worked closely with vendors for negotiating for the product.
- Coordinated & organized promotion and branding activities.
- Led meetings with clients, partners, investors and maintained professional relations and one point of contact with parents & Board Members.
- Developed relationships with Multi Brand outlets for business development.
Phone Banking Officer
ICICI Bank
07.2003 - 04.2005
- Performed duties like trend analysis, auditing, providing training to new team members, and preparing reports.
- A key part of the job role was interacting and coordinating with the management staff.
- Developed and delivered Quality analysis training programs.
- Provided a documented summary of comments to Operations management.
- Prepared and analyzed internal and external quality reports for management staff review.
- Identified and investigated trends, analyzing impacts and generating recommendations.
- Met with appropriate management staff to discuss individual audit results.
Education
HarvardBusinessSchool
Chemistry
Dr.B.R.AmbedkarOpenUniversity
management
OsmaniaUniversity
JawaharlalNationalYouthassociation
Skills
- Interpersonal Communication
- Teamwork
- MS Office
- Excel
- MyClassBoard Software
- Multimedia Professional
- Personal effectiveness
- Human Relation Handling
- Leadership
- Business & Culture Awareness
- Strategic Planning
- People Management
Certification
- How to Startup with Startups, Institute of Entrepreneurship Development - Govt of India, Lucknow, 2023-01-01
- International Certified Career Coach - Foundation, MINDLER, 2023-01-01
- The Fundamentals of International School Admissions, OpenApply workshop, 2016-01-01
- IB - Diploma Programme - Administrators, Mumbai, 2015-01-01
- IB - Introduction to PYP Curriculum, Melbourne, 2014-01-01
Accomplishments
- Key part of the Leadership team for various evaluations and authorizations, like IB-PYP - Authorization & Evaluation (2011 & 2015)
- Working closely with British and American Consulates & relocation agencies
- Experience in setting up an educational institution (KinderBug)
- Initiated and drafted Admissions Policy which was approved by the CIS Council
- Active Member – SHEnidhi (Women Entrepreneurship & Health Awareness Initiatives)
- POSH Committee Member – Institutional Governance & Policy Compliance
- Volunteer – London Organization of Skill Development (LOSD)
- Collaboration with Non-Profit Organization “Rubaroo”
Languages
English
Hindi
Telugu
Urdu
http://www.linkedin.com/in/jayanthi-singh2678
Hobbies and Interests
- Reading Management Books
- Strategizing Business Plans
- Staying Updated with Market Trends
- Gardening & Interior design.
Timeline
Quality Assurance Manager
Sreenidhi University
12.2024 - Current
IC3 Advocate
IC3 Movement
04.2024 - Current
Head of Admission Department and Student Initiatives
Ethames College of Professional Studies
03.2024 - 07.2024
Founder & Director
The British Creek - Early Learning Centre
08.2022 - 01.2024
Head of Admissions Department & Member of Senior Leadership Team
Sreenidhi International School
08.2014 - 08.2022
Admissions Executive
Sreenidhi International School
03.2011 - 08.2014
Center Head
Small Wonder International Play School
01.2010 - 02.2011
Phone Banking Officer
ICICI Bank
07.2003 - 04.2005
HarvardBusinessSchool
Chemistry
Dr.B.R.AmbedkarOpenUniversity
management
OsmaniaUniversity
JawaharlalNationalYouthassociation