Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JAYANA DAKKSHA

Birmingham

Summary

Experienced and results-driven Bar Supervisor with a strong foundation in bartending and hospitality management. Over 3 years of hands-on experience in fast-paced bar environments, leading teams, maintaining high service standards, and driving beverage sales. Known for exceptional customer service, leadership, and a deep knowledge of cocktails, wines, inventory control, marketing and sales. Seeking to leverage expertise to contribute to a dynamic team and enhance guest experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Bar Supervisor

Gharana F&B Limited (Dilse Mailbox)
07.2024 - Current
  • Supervise all aspects of daily bar operations, ensuring efficient workflow, exceptional guest service, and full compliance with brand standards, licensing laws, and health & safety regulations.
  • Oversee end-to-end inventory management, including stock control, supplier coordination, and waste reduction strategies-resulting in a 10-15% reduction in beverage costs.
  • Prepare and ensure consistent, high-quality service of a wide variety of alcoholic and nonalcoholic beverages, including custom cocktails, mocktails, milkshakes, and seasonal specials.
  • Introduce and regularly update seasonal and occasion-based beverage menus, incorporating innovative cocktail, mocktail, and milkshake recipes to align with customer preferences and market trends.
  • Plan and implement targeted promotional offers and limited-time drink specials to drive customer interest and increase beverage sales, contributing to a 15% boost in overall bar revenue.
  • Collaborate with management and marketing teams to execute happy hour promotions, and festive event menus, enhancing the overall guest experience and increasing footfall.
  • Oversee POS system operations, cash handling, and daily financial reconciliations with 100% accuracy and adherence to internal policies.
  • Ensure the bar area remains clean, well-organized, and visually appealing at all times, in accordance with hygiene regulations and brand presentation standards.

Bar Supervisor

Varanasi Restaurant
10.2023 - 07.2024
  • Supervise all daily bar operations, ensuring smooth workflow, efficient service, and adherence to company standards.
  • Lead, and train team of 5 bartenders and support staff, fostering a high-performance and customer-focused culture.
  • Oversee inventory management, including stock control, order placement, and minimizing waste to maintain cost efficiency.
  • Monitor compliance with licensing, health, and safety regulations, including responsible alcohol service policies.
  • Schedule staff shifts, manage attendance, and resolve conflicts to maintain team effectiveness and adequate staffing levels.
  • Maintained a 95% customer service satisfaction rating by resolving issues promptly, improving accuracy, and minimizing customer wait times.
  • Managed bar operations for over 15 special events, including weddings, corporate meetings, and social functions, leading the team to deliver seamless and professional beverage service.
  • Maintain POS systems, manage cash handling procedures, and ensure accurate end-of-day reconciliation.

Senior Bartender

05.2023 - 10.2023
  • Managed bar inventory and implemented organized storage procedures to maintain optimal stock levels and meet customer demand.
  • Prepared and served cocktails, mixed drinks, wine, and beer for over 100 guests daily in a high-volume, upscale environment.
  • Created unique signature cocktails to enhance the guest experience and drive customer engagement.
  • Maintained and balanced a secure amount exceeding over 2000 pounds daily, resolving discrepancies promptly and ensuring financial accuracy.
  • Ensured compliance with all health, safety, and alcohol service regulations.

Hospitality & Bartending Staff

Constellation (Compass Group)
10.2022 - 05.2023
  • Provided bartending and hospitality services during high-traffic events at Aston Villa Football Club and Edgbaston Stadium.
  • Prepared and served a wide variety of beverages, including: Classic and signature cocktails, Beers, wines, and spirits, Custom mocktails and non-alcoholic beverages.
  • Supported senior bartenders by restocking supplies, assisting with drink preparation, and maintaining efficient service flow.
  • Operated as Till Cashier, accurately processing debit and credit card transactions, managing customer tabs, and ensuring proper cash handling procedures.
  • Delivered high levels of customer service in a fast-paced environment, contributing to a positive guest experience during peak event hours.

Education

Cocktail Creations - Mixology

European Bartender School
02.2025

MSc - Management, Organisational Leadership

University of Birmingham
09.2023

Master's in business administration (M.B.A) - Human Resources Management

Bharati Vidyapeeth University
05.2021

Bachelor's in business administration (B.B.A) - Human Resources Management

Bharati Vidyapeeth University
05.2019

Skills

  • Bar & Beverage Management
  • Team Leadership & Training
  • Cocktail Crafting & Mixology
  • Inventory Control & Ordering
  • POS Systems & Cash Handling
  • Customer Experience Excellence
  • Health & Safety Compliance
  • Event & Shift Planning

Certification

  • Bar Management
  • Food Safety Level 1
  • Health and Safety Level 1
  • Allergen Awareness

Timeline

Bar Supervisor

Gharana F&B Limited (Dilse Mailbox)
07.2024 - Current

Bar Supervisor

Varanasi Restaurant
10.2023 - 07.2024

Senior Bartender

05.2023 - 10.2023

Hospitality & Bartending Staff

Constellation (Compass Group)
10.2022 - 05.2023

MSc - Management, Organisational Leadership

University of Birmingham

Master's in business administration (M.B.A) - Human Resources Management

Bharati Vidyapeeth University

Bachelor's in business administration (B.B.A) - Human Resources Management

Bharati Vidyapeeth University

Cocktail Creations - Mixology

European Bartender School

Similar Profiles

CREATE PROFILE
JAYANA DAKKSHA