Jayah Bell
Nottingham
Summary
Dedicated and detail-oriented professional with extensive experience in event management, customer service, and team leadership. Worked across more than 300 weddings and events, including high-profile functions and exclusive gatherings with celebrities, ensuring smooth operations and exceptional guest experiences. Strong organisational and problem-solving skills, combined with the ability to connect with diverse clients, enable success in fast-paced environments and adaptation to changing demands.
With over 7 years in customer service and 4+ years in management, passionate about creating memorable experiences and ensuring every event leaves a lasting impression. A first-class psychology degree enhances the ability to understand client needs, manage teams effectively, and contribute to seamless event execution. Eager to continue learning and developing skills while bringing enthusiasm and expertise to a team dedicated to delivering outstanding events.
Overview
7
7
years of professional experience
Work history
Bartender
Cleaver and Wake
Nottingham
2024.03 - 2026.01
- Experienced event bartender
- Efficient, organised and professional under pressure
- Excellent guest interaction and service standards
- Reliable setup and breakdown
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Demonstrated knowledge of drink recipes for improved customer experience.
Event Assistant
Notts County Football Club
Nottingham
2023.08 - 2024.08
- Delivered high-quality service in a fast-paced bar and event environment, ensuring smooth operations for match days, corporate events, and private functions with 500+ attendees.
- Provided professional customer service, ensuring a positive guest experience.
- Assisted with event setup, teardown, and smooth operations.
- Prepared and served beverages while maintaining a clean, organised bar.
- Supervised event areas, supporting staff and resolving issues.
- Managed stock levels, cash handling, and ensured compliance with health, safety, and licensing regulations.
Hospitality & Events Assistant
Barrett's Events
Manchester
2022.07 - 2023.09
- 300+ Weddings & Events – Hands-on experience in planning, coordinating, and executing weddings, corporate functions, private parties, and canapé receptions, ensuring seamless operations and guest satisfaction.
- High-End & Celebrity Events – Worked on exclusive events with high-profile clients under NDAs, demonstrating professionalism, discretion, and attention to detail.
- Client Relations & On-the-Day Coordination – Liaised with clients, vendors, and venue staff to manage event logistics, resolve challenges, and deliver outstanding experiences.
- Team Leadership & Training – Assisted in training and leading on-site teams, maintaining high service standards, and ensuring smooth event execution in fast-paced environments.
- Premium Hospitality & Service – Skilled in food and beverage service, cocktail crafting, and creating engaging guest experiences to enhance the event atmosphere.
Administrator, Senior management
JD Sports
Nottingham
2018.09 - 2021.08
- Led store operations, sales teams, customer service, and staff development, driving sales growth, enhancing customer satisfaction, and optimizing overall store performance through effective inventory management, market analysis, and strategic planning
Event Assistant/Hostess
Parklife
2021.06 - 2021.06
- Assisted in executing large-scale events at Parklife, ensuring smooth operations across multiple stages and venues.
- Provided customer service in fast-paced environments, answering queries, and resolving issues efficiently.
- Worked closely with teams to ensure safety standards were met and guest experiences were fulfilled.
Education
Bachelor of Science - Psychology First Class Honours
Manchester Metropolitan University
Manchester, MAN 2020.09 - 5 2024
A-Levels - Psychology - B, English Literature- B, Digital Content Production - Merit
The Nottingham Emmanuel School
West Bridgford, NTT 2018.09 - 5 2020
Some College (No Degree): GCSE - English Language - 7, English Literature- 7, Mathematics - 4, Combined Science-4/4, History- 6, Spanish - 6, Religious Studies- 7
The Nottingham Emmanuel School
West Bridgford, NTT 2013.08 - 5 2018
Skills
- Customer Service Excellence (7 Years) – Engages with diverse clients, delivering outstanding service and enhancing guest satisfaction
- Leadership & Team Collaboration (4 Years)
Experience in managing, training and motivating teams, ensuring tasks are completed efficiently during high-pressure events - Adaptability & Problem-Solving – Quickly responds to challenges, resolving issues to maintain event flow
- Attention to Detail & Creativity - Strong focus on event design and décor, ensuring that every detail contributes to a memorable guest experience Experience & Knowledge with Canva
- Communication & Supplier Coordination – Strong communicator, liaising with vendors and teams for timely setup and execution
- Event Booking & Planning: Experience handling event inquiries, sales, and bookings
Founder & Owner of Gifting & Decor Business
- Launched a business offering bespoke gifting solutions and custom décor setups for private events and corporate clients.
- Designed unique experiences with personalised gift sets and creative décor, ensuring memorable moments.
- Delivered a high-end Christmas décor set for Royal Mail, showcasing the ability to execute premium, large-scale designs.
- Looking to expand into the hotel sector, providing tailored décor solutions for hospitality events and enhancing guest experiences.
- Eager to further my event management expertise by pursuing a Master’s degree in Event Management.
Timeline
Bartender
Cleaver and Wake
2024.03 - 2026.01
Event Assistant
Notts County Football Club
2023.08 - 2024.08
Hospitality & Events Assistant
Barrett's Events
2022.07 - 2023.09
Event Assistant/Hostess
Parklife
2021.06 - 2021.06
Bachelor of Science - Psychology First Class Honours
Manchester Metropolitan University
2020.09 - 5 2024
Administrator, Senior management
JD Sports
2018.09 - 2021.08
A-Levels - Psychology - B, English Literature- B, Digital Content Production - Merit
The Nottingham Emmanuel School
2018.09 - 5 2020
Some College (No Degree): GCSE - English Language - 7, English Literature- 7, Mathematics - 4, Combined Science-4/4, History- 6, Spanish - 6, Religious Studies- 7
The Nottingham Emmanuel School
2013.08 - 5 2018