Jaya Taheem
HR Professional
Birmingham
Summary
HR Professional experienced in recruitment, onboarding, and employee lifecycle management. Delivered organisational efficiency through HR data analysis and effective use of tools such as Oracle, E-Time, and Salesforce. Fostered diversity, inclusion, and wellbeing initiatives while managing talent, performance reviews, and recognition programmes.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
18
18
years of professional experience
1
1
Certification
Work history
ETO R&C / Cross Functional Pillar Lead
Goldman Sachs
Birmingham
02.2022 - 11.2026
- Driving recruitment coordination and talent acquisition across multiple divisions within Engineering
- Lead, Manage and Train the EMEA ETO team.
- Act as the central liaison between hiring managers, candidates and agencies ensuring an efficient end-to-end recruitment process.
- First point of contact for the Birmingham ETO team - Being a reliable point of contact for both employees and managers.
- HR Data updates in HR systems Oracle, Artemis, confluence pages, Sharepoint docs, recruitment trackers.
- Partner with the Human Capital Management (HCM) team to achieve timely role closures, enhance candidate experience, and ensure compliance with hiring protocols.
- Conduct interviews for the ETO team, contributing to high-quality hiring decisions and talent pipeline growth.
- Assisting in creating a strategic location by reaching recruitment targets.
- Ensuring SLA’s are met in a timely manner.
- Ensuring seamless candidate/ stakeholder experience.
- Ability to manage complex and sensitive cases confidently.
- Part of the diversity and inclusion initiative and created presentation for training materials.
- Building relationship with colleagues, different teams, vendors and MD’s.
- Working across multiple time zone.
- Working with teams globally – USA and APAC.
- Organise and deliver cross-office engagement initiatives, such as non-funded GS social events, to strengthen collaboration and team culture within the Birmingham office.
- Assisting in the team’s relocation / office move.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Identified skill gaps within the team and organised relevant training sessions.
- Assisted in making Stockholm a strategic location due to number of new hires within a short span of time.
- Ensuring PIV checks are completed in a timely manor.
Business Unit Administrator / R&C
Goldman Sachs
Birmingham
10.2021 - 02.2022
- Coordinated virtual campus events, collecting participant data and post-event feedback to inform future recruitment strategies
- Networking/ Building relationship
- Working with team globally
- Administered timesheet systems (Artemis), ensuring accuracy across departments and providing reports to Business Unit leads
- Assisted in back ground checks for candidates in Mexico, Singapore and the US.
- Using tools such as RMS and Artemis to align employees with correct reporting structures; audited records for discrepancies and escalated as needed
- Organise and deliver cross-office engagement initiatives, such as non-funded social events, to strengthen collaboration and team culture within the Birmingham office.
- Business Unit Administrator / R&C
- Completed duties to deliver on targets with accuracy and efficiency.
HR Assistant
Wavestone Advisors
London
04.2019 - 10.2021
- Managing the HR mailbox and acting as the first point of contact for queries.
- Managed employee life cycle.
- Producing accurate HR reporting, working with large data sets, and maintaining employee data.
- Reviewed, updated, and refined hiring processes, leave policies, and HR procedures.
- Good working relationship with Vendors.
- Comfortable working in a fast-paced, evolving environment.
- Ability to manage complex and sensitive cases confidently.
- Strong communication and organisational skills.
- Providing clear and accurate guidance to employees and managers.
- Managed the full employee lifecycle which includes but not limited to; onboarding, contract preparation, benefits administration, absence, training and offboarding.
- Managed company benefits scheme – researching most cost affect benefit options to add to company benefit scheme/ brochure.
- Managed employee absences.
- Supported recruitment activities by engaging with prospective candidates, coordinating interviews, collating feedback and liaising with hiring teams to ensure a smooth process.
- Coordinated HR initiatives such as Reward & Recognition programmes and Mental Health awareness campaigns, promoting a positive workplace culture.
- Served as an active member of the Corporate Social Responsibility (CSR) committee, organising and participating in charity events including Macmillan Coffee Morning and Save the Children fundraisers.
- General admin duties.
- Creating training manuals / training employees.
- Ability to work independently and prioritise effectively.
- Maintaining organisational charts.
- IT Consultancy
HR Assistant
Xceed Consultancy
London
02.2017 - 04.2019
- HR Administrator – Feb 2017 – April 2019 (Xceed Consultancy was acquired by Wavestone Advisor)
- Same duties as above.
HR Assistant
China Construction Bank
Canary Wharf
10.2013 - 10.2014
- Responsible for the full employee life cycle for over 200 employees
- Providing full administrative support to the HR Manager and the HR Business Partner.
- First point of contact – Ownership of the day-to-day running of the HR office.
- Supporting in recruitment process – liaising with multiple recruitment agencies.
- Strong communication and organisational skills.
- General admin duties.
- Built relationships.
HR Assistant
Bacardi Martini Corporation
London
03.2013 - 04.2013
- Acted as a support to the head of HR and HR manager
- Diary management
- Recruitment coordination
- Assisting in health care trust renewals
- Booking flights and hotels
- Issuing contracts and confidently agreements
- Creating new starter packs / contracts
- Sending out company announcements
- General administration duties.
HR Supervisor
Primark Store Ltd
Birmingham
05.2009 - 10.2012
- Managed end-to-end HR operations for 500+ employees, supporting both store leadership and staff across multiple locations.
- First point of contact for all HR queries, correspondence, and policy guidance, ensuring a consistent and professional service oversaw the full Employee Lifecycle, including Recruitment, Onboarding, Contracts, Training, ER, and Offboarding.
- Employee Relations – delivered HR support on Disciplinary and Grievance procedures, including minute-taking, documentation, and case input, while advising managers on best practices.
- A proactive approach, the flexibility to respond to change, and a commitment to delivering outstanding service.
- Processed payroll data for night shift staff, including premiums and pay adjustments.
- Coordinated and facilitated induction programmes, Health & Safety training, Manual Handling, and compliance sessions to ensure staff readiness.
- Administered employee records, personnel files, contracts, and HR systems (E-Time, Core) for payroll, attendance, absence, and timekeeping management.
- Produced and analysed reports on absence turnover, payroll data for both senior management and head office.
- Supported Employee Reward processes by preparing letters, sanctions, and providing input into decision-making.
- Partnered with managers to resolve employee issues, scheduling staff-management meetings to improve workplace relations.
- Maintained compliance with HR policies and procedures, ensuring accurate documentation and record-keeping.
- Delivered administrative support - including correspondence, stationery procurement, telephone handling, and data entry.
- Prioritised and managed workload independently while supporting day-to-day HR operations within a fast-paced environment.
- Collated and analysed regional absence and turnover data, preparing reports and spreadsheets for area managers and head office.
- Delivered and coordinated training programmes (Health & Safety, Manual Handling, Counterfeit Note Awareness) to ensure compliance and staff development.
- Conducted inductions and managed onboarding processes, ensuring new employees completed all required paperwork and documentation.
- Monitored staff records, including sickness, holiday leave, and timekeeping, ensuring accuracy and compliance with HR policies.
- Provided administrative support to HR executives, drafting non-standard letters, emails, and maintaining personnel files.
- Responded promptly to HR queries, correspondence, and telephone enquiries, serving as a first point of contact for staff and management.
- Independently prioritised and managed workload in a high-volume HR environment, ensuring deadlines and service standards were consistently met.
Education
Master’s - Human Resource Management and Assoc CIPD
Coventry University
BA (Hons) - Business and Human Resource Management
Coventry University
Skills
- Recruitment
- Employee Lifecycle
- Collaborating with managers
- HR Data Analysis
- Oracle
- E-Time
- Salesforce
- Employee Relations
- Policies
- Learning & Development
- Diversity
- Inclusion
- Wellbeing Initiatives
- Talent Management
- Performance Reviews
- Reward & Recognition
- Strong Communication
- Stakeholder Management
- Project Coordination
- Event Organisation
- Confidentiality
- Integrity
- Calm under pressure
- Problem-solving
- Communication skills
- Team building
Custom Section
Qualified with Level 3 – Children’s Learning and Development (Early Years Educator). To open my own setting., Just Kids - East London, Play Assistant, 2014-10-01, 2015-10-31, A volunteer at a Pre-school. Part time studying the Level 3 childcare course., Ensuring all safety of children within the setting., Ensuring all safeguarding policies are procedures are met all day every day., Activities and Supervising children., Maintaining Health and Safety policies and procedures are carried out daily., Carrying of daily assessments on children., Carrying out risk assessments., Taking children out on trips., Ensuring hygiene and care routines., Planning., 2015-11-01, 2017-01-31, Voluntary to Full time employment.
Personal Information
Nationality: British
References
References provided upon request.
Affiliations
- Travelling, socialising
Certification
CIPD Associate level 3
Languages
Punjabi
Advanced
Hindi
Beginner
Timeline
ETO R&C / Cross Functional Pillar Lead
Goldman Sachs
02.2022 - 11.2026
Business Unit Administrator / R&C
Goldman Sachs
10.2021 - 02.2022
HR Assistant
Wavestone Advisors
04.2019 - 10.2021
HR Assistant
Xceed Consultancy
02.2017 - 04.2019
HR Assistant
China Construction Bank
10.2013 - 10.2014
HR Assistant
Bacardi Martini Corporation
03.2013 - 04.2013
HR Supervisor
Primark Store Ltd
05.2009 - 10.2012
BA (Hons) - Business and Human Resource Management
Coventry University
Master’s - Human Resource Management and Assoc CIPD
Coventry University