Motivated individual completing an apprenticeship, seeking part-time opportunity to gain experience in retail. Strong interest in customer service and ability to thrive in fast-paced environments. Previous banking experience provided solid communication, cash-handling, and organizational skills. Ready to apply these skills to enhance customer satisfaction and operational efficiency.
Overview
4
4
years of post-secondary education
Work history
Customer Service Assistant
Nationwide Building Society
Loughborough, Leicestershire
10.2024 - 10.2024
Resolved customer queries via telephone, delivering accurate information promptly.
Organized and printed client information, ensuring precision and timely distribution.
Demonstrated strong communication skills while engaging with diverse clients.
Managed client research and documentation, showcasing exceptional attention to detail.
Executed cash transactions accurately, including counting and sorting funds.
Collaborated with team members to meet daily objectives set by management.
Demonstrated excellent problem-solving skills when dealing with complex customer issues.
Showcased strong communication skills when explaining promotions or discounts to customers .
Communicated effectively with colleagues to ensure seamless service delivery.
Cultivated patience and problem-solving abilities by assisting clients with inquiries.