Jay Sharma
Reading,United Kingdom
Summary
I am an enthusiastic, self-motivated, reliable, responsible and hard-working person. Driven sales professional with over 5 years of experience in B2B and B2C sales.
I am passionate about simplifying complex processes and enabling business growth through innovation and collaboration. I am always eager to learn new skills and explore new markets and cultures.
Known for my collaborative spirit, I've effectively worked with cross-functional teams to achieve results. My ability to foster positive relationships and communicate ideas has consistently contributed to project success.
Proficient in CRM software and sales analytics I am a well-rounded candidate who desires to play an integral role within any potential organisation that I join.
Overview
2026
2026
years of professional experience
Work history
Business Development Manager
Westcoast Cloud
Theale, West Berkshire
07.2025 - 09.2025
- Delivered excellent customer service by addressing queries promptly and effectively.
- Fostered client relationships, leading to increased brand loyalty.
- Managed key accounts, ensuring high levels of customer satisfaction.
- Assessed competitor activities for strategic positioning.
Business Development Representative
Manufacture 2030
London
07.2024 - 09.2024
- Leveraged market and competitor data to identify market opportunities and gaps.
- Researched prospective client needs to personalise pitches and proposals.
- Networked with key stakeholders to build campaign reach.
- Supported market penetration, working with marketing personnel to optimise campaign performance.
- Kept product knowledge up-to-date by having conversations with key stakeholders across different verticals.
Senior Sales Development Representative
Lano
Reading (Remote), Berkshire
10.2021 - 02.2024
- Qualify new business opportunities across all industries through inbound and outbound prospecting
- Collaborated with Account Executives & Sales Managers to develop outreach campaigns > created cadence structure & messaging as well as developing cold call scripts.
- Maintained meticulous records in CRM system, tracking lead activity and uncovering underperforming areas.
- Create relationships with new prospective customers, beginning with cold contacts by phone, email or social media (Linkedin).
- Supported market penetration, working with marketing personnel to optimise campaign performance.
- Kept product knowledge up-to-date by attending in-person training in Germany to deliver reliable information with confidence.
- Optimised sales methods to best engage, acquire and retain customers.
- Coordinated and managed paid marketing campaigns on different platforms, carefully overseeing results to deliver maximum ROI.
- Conducted regular assessments to stay current on trends and maintain readiness for changes.
- Created over 225 Opportunities (Inbound & Outbound).
Sales Development Representative
Sage People
Reading
09.2018 - 09.2021
- Qualify new business opportunities as part of an Inbound team to hand over to Account Executives
- Identified and qualified new leads through multi-channel outreach, building a robust pipeline.
- Applied exceptional customer service skills across all sales channels to engage prospects.
- Analysed market data to prioritise high-value leads and increase business development opportunities.
- Tracked KPIs and reported on findings to support senior-level decision-making with data-driven insights.
- Used active listening and relationship-building techniques to assess customer needs and deliver viable solutions.
- Kept product knowledge up-to-date by attending regular training to deliver reliable information with confidence.
- Maintained meticulous records in CRM system, tracking lead activity and uncovering underperforming areas.
- Achieved & exceeded quarterly target 4 times.
- KPIs included; 40 calls a day, 40 emails per day with an overall target between 20-25 opportunities per quarter.
Customer Assistant
Marks & Spencer
Reading
12.2013 - 09.2018
- Provided fast checkout service with high levels of customer care and transaction speed.
- Maintained sales floor stock levels through consistent monitoring and regular replenishments.
- Adhered strictly to policies and procedures for continued company compliance.
- Carried out regular quality checks to ensure displayed products were in good, saleable condition.
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Handled cash and card payments with accuracy.
- Trained new associates on cash register operations, advising on appropriate handling of customer sales, refunds and cashing up.
Carer for Family Mem
Education
Bachelor of Arts - Business Management
University of Reading
Reading 09.2016 - 07/2019
Foundation Degree in Science - Business & Computing
Oxford Brookes University
Oxford 09.2015 - 07/2016
Skills
- Microsoft Office
- Salesforcecom
- SalesLoft
- Cognism
- Ability to Work in a Team
- Effective Time Management
- Ability to Work Under Pressure
- Excellent Communication Skills
- Market and Competitive Analysis
- Relationship Building & Management
Interests
- Reading > specifically regarding Business & Sports
- Consuming Media > Podcasts
- Technology > keeping up to date with new trends in an ever changing society
- Analysing Sports (Football & Cricket)
- Video Games
Timeline
Business Development Manager
Westcoast Cloud
07.2025 - 09.2025
Business Development Representative
Manufacture 2030
07.2024 - 09.2024
Senior Sales Development Representative
Lano
10.2021 - 02.2024
Sales Development Representative
Sage People
09.2018 - 09.2021
Bachelor of Arts - Business Management
University of Reading
09.2016 - 07/2019
Foundation Degree in Science - Business & Computing
Oxford Brookes University
09.2015 - 07/2016
Customer Assistant
Marks & Spencer
12.2013 - 09.2018
Carer for Family Mem
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