Jay Robinson

Carried out general health and maintenance checks on premium brands including Mercedes-Benz, Volvo, Land Rover. I have Also built a strong familiarity with modern vehicle systems and features, common customer concerns, and brand specific features and quirks, I regularly speak with car transportation drivers explaining any issues with the load I also communicate daily with technicians and supervisors to ensure vehicles are ready on time and to the required standard.

During my time with WSG ( temporary contract ) I was based at Phillips 66 humber refinery Immingham. this contract was a month long and during my time at Phillips I was working a minimum of 70 hours per week including weekends.

Recorded daily operations to support accurate documentation and assist in efficient record keeping.

• Managed and extended permits to work, ensuring tasks were compliant and accurately recorded
• supported day to day operations within a COMAH regulated environment, following strong safety and isolation features
• supported confined space and hot work activities through preparation, monitoring, and documentation
• Logged daily operational data to maintain accurate records for supervisors and permit issuers
• Assisted in training new staff on site rules, PPE, and safe working practices.
• Collaborated with refinery staff and contractors to maintain workflow efficiency and safety.
• Shift endurance, Maintained consistent performance across 70-84 hour weeks, including weekends

• Managed key client accounts, ensuring consistent delivery of service excellence leading to long-term client relationships,
• Managed large scale orders from major uk hospitality chains, ensuring accuracy of orders and smooth hand over of the product.
• Constantly Liaised with the transport / logistics operator the company used to ensure timely delivery and minimise mistakes.
• identified opportunity's to upsell products and strengthen client relationships
• produced weekly performance and stock reports to support the business development manger in predicting future stock requirements.
• spoke with clients daily, explaining options, sorting issues and keeping relations strong.

Worked for DFDS alongside studying Level 3 City&Guilds plumbing, balancing full-time shifts with time at collage.

• Executed quality control evaluations on newly imported vehicles

• Optimised vehicle movements to guarantee punctual transportation

between locations.

• Ensured strict compliance with timelines to enhance logistical

operations.

Attained Level 3 City&Guilds Plumbing certification whilst studying at collage through practical training alongside qualified technicians at Mayne.

• Acquired extensive knowledge and skills through mentorship from

seasoned plumbing professionals.

• Learned to work to Job schedules, keep organised, and support engineers so Jobs ran smoothly.
• Spoke with customers on jobs, explaining what was happening, and kept things clear and professional.
• Picked up techniques and best practices from experienced engineers

Worked for CLDN alongside studying City&Guilds Level 2 plumbing, balancing full-time shifts with time at collage.

• Quality control assessments on newly imported vehicles.
• Coordinated vehicle movements to ensure timely transportation

between locations.

• Maintained strict adherence to timelines, optimising overall logistics

operations.