Jay Lee
Cloud Consultant
Woking
Overview
9
9
years of professional experience
Work History
Cloud Consultant
Samsung SDS
01.2022 - Current
- Provided technical guidance to Samsung affiliates in the areas of cloud architecture, design and implementation, conducting comprehensive reviews of client's existing infrastructure identifying areas for improvement and cost reduction opportunities.
- Established secure and well-architected enterprise environments in Azure, SCP(Samsung Cloud) and AWS, successfully rehosting and replatforming complex core legacy systems to the cloud, enabling cost savings and scalability for Samsung subsidiaries
- Performed regular security audits for 100% compliance with strict Samsung policies and industry standards.
- Implemented automated GitOps pipelines using ArgoCD, Azure Devops, Private container registry and AKS improving the efficiency and reliability of application deployments.
- Improved monitoring process by implementing open source stacks such as ELK, TIG and Azure Monitor services.
- Took on the role of in-house cloud instructor as part of a company-wide talent transformation initiative, training 50+ colleagues to pass external and internal cloud proficiency exams.
IT Support Engineer
Samsung SDS
09.2017 - 01.2022
- Delivered comprehensive IT support and web hosting services for Samsung affiliates across Europe, Middle East, Africa, and CIS (17+ subsidiaries, ~3,000 users), ensuring high availability and performance of mission-critical platforms.
- Provided technical guidance and support to online managers, marketers, and product teams, enabling smooth execution of global marketing and promotional campaigns.
- Performed Web/WAS software installation, configuration, patching, and change management, ensuring compliance with corporate security and operational standards.
- Managed the release, update, and deployment process for applications into production environments, troubleshooting and resolving issues to minimize downtime.
- Collaborated closely with IT managers, data centre teams, third-party vendors, and suppliers to maintain stable operations and resolve incidents quickly.
- Supported environments built on Windows IIS, .NET, ASP, PHP, MS-SQL, Linux Apache, Tomcat, MySQL, integrating Docker, Kubernetes, and CI/CD pipelines (Jenkins) into hosting workflows.
- Contributed to security administration, firewall management, and network troubleshooting, strengthening resilience against vulnerabilities and cyber threats.
- Managed 8 Web Application Firewall devices to protect mission critical Samsung web applications from threats like SQL injection and cross-site scripting (XSS). Responsibilities include analyzing web traffic, reducing false positives in WAF rules, working with developers and patching & updating firmware.
- Recognized for consistently delivering under pressure in a fast-paced environment, including emergency callouts and out-of-hours support during peak business periods.
IT Asset Manager
Samsung SDS
09.2016 - 09.2017
- Maintenance contract for IT equipment: Negotiating with vendors such as HPE, IBM, Cisco, Oracle.
- Support contract with customers: Liaising with Samsung affiliates & subsidiaries and external customers.
- Asset management for IT equipment: Managing IT equipment using QR tagging, SAP, in house asset management system UHUB and excel spreadsheets.
- Supported procurement activities: Using SAP to raise purchase execution, Purchase order, Delivery order etc.
- Demand forecast management: Liaise with Tech innovation, procurement, and architecture groups to plan and produce technical & spec review documents and forecast future IT asset procurement.
Education
Master of Science - International Business Management
Newcastle University
Newcastle, United Kingdom 04.2001 -
Timeline
Cloud Consultant
Samsung SDS
01.2022 - Current
IT Support Engineer
Samsung SDS
09.2017 - 01.2022
IT Asset Manager
Samsung SDS
09.2016 - 09.2017
Master of Science - International Business Management
Newcastle University
04.2001 -