PRAGATI NAIKWADI
London,City of London
Summary
Emerging pharmaceutical leader with a track record of academic excellence. In-depth understanding of doses, contraindications, and dispensing procedures. Knowledgeable and professional receptionist with expertise in administrative support and customer service objectives. Managing fast-paced front desk operations. Excellent planning, problem-solving, and communication skills.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
Pharmacist manager
Saikrupa hospital
Nashik, India
2023.08 - 2024.12
- Managed daily pharmacy operations, including medication dispensing
- Planning and organizing the team for service delivery, ensuring high levels of performance and development.
- Provide exceptional customer service by addressing over 30/40 patients inquiries daily and resolving issues promptly.
- Implement and monitor pharmacy policies, procedures, and protocols to enhance operational efficiency.
- Conduct regular audits to ensure compliance with health and safety standards.
- Collaborate with healthcare professionals to optimize patient outcomes.
Clinical pharmacist
Apollo hospital
Nashik, India
2023.04 - 2023.06
- Enhanced patient care by providing expert advice on prescription medications.
- Streamlined workflow in dispensary through implementation of organized systems.
- Ensured accurate prescription processing, reducing incidence of medication errors.
- Reviewed patient records to compare current and past medicine intake and history.
- Kept up-to-date prescription records for reliable reference.
Receptionist in hospital
Muktai hospital
Nashik, India
2022.02 - 2022.09
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Handled appointment scheduling to ensure smooth daily operations.
- Managed phone calls, resulting in effective communication flow within the company.
- To welcome clients and be able to remember regular clients names to maintain a ‘family' feel at the clinic.
- Maintained accurate logs of visitor entries for security purposes.
- Reduced waiting times through effective time and resource management.
Education
Bachelor in Pharmacy - Pharmaceutics
Sandip institute of pharmaceutical sciences
India 2019.06 - 2023.05
Higher secondary education - Science
R.Y.K College of Science
India 2018.06 - 2019.02
Skills
- Medication counselling
- Clinical pharmacology
- Prescription dispensing
- Decision-Making under pressure
- Prioritizing tasks efficiently
- Patient record keeping
- Sales skills
- Communication
- Computer literate
- Work with a high degree of accuracy and precision
Timeline
Pharmacist manager
Saikrupa hospital
2023.08 - 2024.12
Clinical pharmacist
Apollo hospital
2023.04 - 2023.06
Receptionist in hospital
Muktai hospital
2022.02 - 2022.09
Bachelor in Pharmacy - Pharmaceutics
Sandip institute of pharmaceutical sciences
2019.06 - 2023.05
Higher secondary education - Science
R.Y.K College of Science
2018.06 - 2019.02