Jay Bezani
Whitecroft,Gloucestershire
Summary
I have roughly two years experience in hospitality including team management, with a strong background in restaurant and bar operations. Proficient in the social aspects of hospitality, I enjoy speaking to customers, giving them a great experience and providing good service.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work history
Front of House supervisor
The Royal George Hotel
Tintern, Monmouthshire
08.2025 - Current
- Supervised front of house operations to ensure guests felt welcomed.
- Trained new staff on customer service standards and procedures, particularly bar service and creating beverages.
- Coordinated daily activities such as stock taking, cellar management and schedules to maintain efficient service flow.
- Assisted in resolving guest complaints and ensuring satisfaction with services.
- Had professional training in wines and cocktails which greatly improved my knowledge and service.
Bartender
The Greyhound Inn
Usk, Monmouthshire
01.2025 - 07.2025
- Prepared diverse cocktails and beverages for customer enjoyment.
- Maintained cleanliness and organisation of bar area to enhance efficiency.
- Assisted customers with menu selections, offering tailored recommendations.
- Operated effectively during live music events, managing high customer volumes under pressure.
Education
A-Levels - Law and Humanities
Monmouth Comprehensive and Sixthform
Monmouth 09.2024 - 07.2025
Skills
- Team Management
- Restaurant and Bar experience
- Social aspects of hospitality
- Languages, particularly German Russian
Timeline
Front of House supervisor
The Royal George Hotel
08.2025 - Current
Bartender
The Greyhound Inn
01.2025 - 07.2025
A-Levels - Law and Humanities
Monmouth Comprehensive and Sixthform
09.2024 - 07.2025