Summary
Overview
Work history
Education
Skills
Timeline
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Jay Beaumont Mills

Derby,Derbyshire

Summary

Seasoned professional within the Entertainment Industry. Experienced in backstage operations, including sound, lighting, projections, and prop/set-making for theatre productions. Skilled in promotions and front of house management. Proficient in business management, demonstrating a diverse skill set applicable to both creative and administrative sectors.

Overview

18
18
years of professional experience

Work history

Co-Owner & Vice Principal

Star Steppers School of Dance
Derby
01.2021 - 08.2025
  • Fostered positive work environments, improving employee morale and productivity.
  • Ensured legal compliance with adherence to regulatory standards and practices, including GDPR & Risk Assessments.
  • Facilitated client meetings resulting in strengthened relationships and partnerships.
  • Conducted regular staff training programmes for improved performance levels. Giving personalised feedback to help individuals improve performance and identify areas for further practice.
  • Liaised with vendors to achieve favourable product pricing and timely stock replenishment.
  • Promoted brand at events and conferences and established strong reputation within industry.
  • Navigated complex business challenges and made sound decisions to achieve long-term success.
  • Achieved high levels of parental engagement through regular communication and open-door policy.
  • Ensured smooth operation of school administration with effective leadership and management.
  • Led meetings to convey policy changes, gather information and assess employee thoughts.
  • Developed comprehensive lesson plans to improve student performance & engagement.

Self Employed Performer & Cabaret Artist

Bourne Leisure Ltd, RWS Global Group, Sea Cruise UK, Groundlings Theatre Company
UK & Abroad
08.2012 - Current
  • Communicated with clients to address requirements and negotiate fees.
  • Incorporated director's feedback into performances for continuous improvement.
  • Supervised set up of performances spaces to prepare for shows.
  • Managed and planned exciting entertainment programmes to delight customers.
  • Created new and vibrant entertainment content to high standards.
  • Performed live sets for performances, celebrations, events and parties.
  • Self-promoted on various social media platforms to raise awareness and gain greater audience.
  • Ensured smooth operation of performances by managing all technical aspects.

Street Performer Concept Team

TAG Live
UK
01.2020 - 08.2023
  • Developed and showcased new entertainment concepts to potential clients.
  • Led rehearsals with teams and provided positive and helpful feedback to enhance individual performances.
  • Utilised humour and improvisation skills in performances for a more engaging experience.
  • Developed and implemented unique routines with the use of different props.
  • Motivated shy individuals through role play activities helping them overcome inhibitions while performing onstage.

Customer Service Advisor/Fleet Management

Inchcape Fleet Solutions
Portsmouth
12.2009 - 06.2012
  • Integrated and actioned new complaints procedure used by the company, and designed the training programme for it.
  • Streamlined responses to emails, improved response time significantly.
  • Strengthened client relationships with clear communication and problem-solving skills.
  • Improved fleet efficiency by scheduling regular maintenance and repairs.
  • Sought to improve fleet processes, functions and communications.
  • Created and managed fleet policies and procedures.

Customer Relations Advisor, Customer Service Advisor

The Listening Company
Portsmouth
11.2008 - 12.2009
  • Improved customer satisfaction by resolving complaints swiftly and effectively.
  • Prioritised tasks efficiently under pressure, delivering on-time results always.
  • Attained high levels of customer satisfaction through meticulous attention to detail.
  • Logged customer communications for complete service records.
  • Used in-depth product understanding to answer customer questions knowledgeably.
  • Managed high-volume customer queries simultaneously through effective multitasking.

Bartender

Hampshire Boulevard
Portsmouth
01.2008 - 01.2009
  • Managed stock levels efficiently, preventing shortage during peak hours.
  • Completed end-of-day cleanup to reset bar for next day.
  • Provided excellent service to customers, resulting in repeat business.
  • Created an inviting atmosphere through friendly interaction with customers.
  • Processed payments accurately reducing discrepancies at end of shift tallying.
  • Served customers alcoholic and non-alcoholic drinks at the bar.

Waiter

Cafe Rouge
Portsmouth
07.2007 - 08.2008
  • Handled payment transactions to guarantee smooth customer checkout process.
  • Ensured cleanliness of restaurant area with regular sweeping and wiping.
  • Communicated efficiently with fellow team members, fostering a harmonious working environment.
  • Maintained professional appearance throughout shifts, reflecting positively on establishment image.
  • Remained calm under pressure, ensuring better performance during peak hours.
  • Delivered excellent customer service through friendly and polite interaction.

Education

BTEC National Diploma - Musical Theatre

Southdowns College
Portsmouth

GNVQ - Performing Arts

Priory Secondary School
Portsmouth

Skills

  • Choreographer & Director
  • FOH Management
  • Puppetry
  • Backstage experience - sound operator, lighting, projections, prop- making, promotions, front of house for theatre
  • Basic stage combat
  • Business tax preparation

Timeline

Co-Owner & Vice Principal

Star Steppers School of Dance
01.2021 - 08.2025

Street Performer Concept Team

TAG Live
01.2020 - 08.2023

Self Employed Performer & Cabaret Artist

Bourne Leisure Ltd, RWS Global Group, Sea Cruise UK, Groundlings Theatre Company
08.2012 - Current

Customer Service Advisor/Fleet Management

Inchcape Fleet Solutions
12.2009 - 06.2012

Customer Relations Advisor, Customer Service Advisor

The Listening Company
11.2008 - 12.2009

Bartender

Hampshire Boulevard
01.2008 - 01.2009

Waiter

Cafe Rouge
07.2007 - 08.2008

BTEC National Diploma - Musical Theatre

Southdowns College

GNVQ - Performing Arts

Priory Secondary School

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