Jawad Rahman
London,Tower Hamlets
Summary
I am a strategic planner with expertise in problem-solving and team building, demonstrating calmness under pressure and resilience. Proficient in HTML and CSS coding languages, with strong communication skills and the ability to deliver constructive feedback effectively.
I have multilingual capabilities enhance collaboration in diverse environments, supporting career goals of leading innovative projects that drive organisational success.
I am Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
I am enthusiastic when it comes with helping customers and knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work history
Tutoring Center Admin
T&L
London, Tower Hamlets
2024.06 - 2025.09
- Supported the day to day operations of a tutoring centre by assisting with classroom setup and general administrative tasks. Helped prepare learning spaces before sessions, ensuring materials and equipment were ready for tutors and students.
- Provided administrative support such as organising resources, assisting with student admissions processes, and helping maintain a structured and welcoming learning environment.
- This role helped develop strong organisational, communication, and teamwork skills while working alongside tutors and staff.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Supported team by demonstrating respect and willingness to help.
- Increased customer satisfaction by resolving issues.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Delivered exceptional customer service by proactively listening to concerns and answering questions and managed over 50 customer calls per day
- Cleaned work areas and equipment to maintain faultless hygiene standards.
Education
GCSEs - GCSE
Swanlea school
London 2019.09 - 2024.08
Skills
- Calm under pressure
- Problem-solving
- Communication skills
- Team building
- Strategic planning
- Knowledge of HTML and CSS coding languages
- Multilingual
- Patience and resilience
- Feedback delivery
Affiliations
- Following Formula 1 (keeping up with races, teams, and performance strategies)
- Gaming, including online and team-based games, developing teamwork, communication, and problem-solving skills
- Researching a variety of topics online, building knowledge, problem-solving, and attention to detail
Languages
Bengali
Native
Timeline
Tutoring Center Admin
T&L
2024.06 - 2025.09
GCSEs - GCSE
Swanlea school
2019.09 - 2024.08