Jawad Husain
London / Dubai
Summary
Dynamic and results-driven fintech professional with over 5 years' of experience in Banking, Payments, Treasury and FX across European and Middle Eastern market. A proven track record of streamlining operational processes, reducing errors and driving efficiency through collaboration with internal departments. Combines strong analytical, problem solving, and communication skills with the ability to build effective relationships across all levels of an organisation and with external stakeholders. Recongnised for delivering operational excellence, enhancing controls and supporting business growth within highly regulated financial environments.
Overview
3
3
years of professional experience
Work history
Banking Operations Analyst
Wex Inc
London
2026.02 - Current
- Managed daily liquidity and cash positioning across our accounts at CitiBank, HSBC, ANZ and Bank of America ensuring sufficient liquidity to meet operational requirements
- Governed a global portfolio of 100+ bank accounts across multiple jurisdictions, managing account openings, closures, mandates, KYC reviews, due diligence requirements, and banking relationship management.
- Oversaw banking operations supporting annual payment volumes exceeding £1bn, ensuring timely payment execution, settlement oversight, funding optimisation, and effective resolution of payment exceptions.
- Led the ISO 20022 migration programme as Project Lead, coordinating internal stakeholders and global banking partners to deliver a seamless transition with zero disruption to critical payment operations.
- Managed safeguarding and treasury operations for regulated EMI entities, supporting compliance with FCA and Central Bank of Ireland requirements while maintaining average safeguarded balances of £100m.
Merchant Settlement Officer
Finera
Dubai, United Arab Emirates
2025.03 - 2025.11
- Led the Payments and Settlement team during the new office set up in Dubai
- Reconciled over 100,000 payments weekly with accuracy.
- Processed merchant transactions efficiently through SEPA, ACH, and cryptocurrency using Fireblocks
- Updated rolling reserves and outstanding balances of over €1 million to maintain accurate financial reporting.
- Managed treasury accounts to ensure adequate liquidity for payouts in USD, USDC, and USDT.
- Supported internal teams to optimise settlement processes, enhancing transaction accuracy and efficiency.
- Resolved merchant complaints and queries promptly, achieving adherence to SLA standards and improving merchant satisfaction.
Senior Payment Executive
Vitesse PSP
London
2024.07 - 2025.03
- As Senior led the payments team ensuring seamless execution of 60,000 transactions per week
- Sustaining payout Success Rate above 99% by constantly improving automation and reducing manual intervention
- Collaborated with DEV to enhance payout automation, achieving 90% API/STP integration
- Analyse payment data, Tableau dashboard in identifying anomalies and potential issues for resolution and optimisation
- Managed complex queries, escalations and complaints from clients and banking partners
- Reported weekly KPI statistics to senior management, facilitating data-driven decision-making
- Coached and mentored team of 5, enhancing knowledge and experience in Payments and FX
- Holding quarterly reviews with banking partners to review and improve service by addressing any errors
- Documented procedures for BAU activities, conducting quarterly reviews to ensure relevance and accuracy
- Led the project of introducing Zendesk across Vitesse. Super user for Zendesk, provided training to teams for better query management and quality control
Payment Executive
Vitesse PSP
London
2023.05 - 2024.07
- Managed relationships with over 15 banking partners, ensuring seamless and accurate payment operations and execution
- Led process improvements, reducing payment errors by 40% through better system integration and operational oversight.
- Partnered with development teams to enhance SWIFT payment functionality, streamlining workflows and integrating APIs for higher system efficiency.
- Successfully led the testing and implementation of new payment features, ensuring smooth transitions with minimal disruption.
- Processing and Authorising payment transactions via multiple banking portals
- Resolved complex payment discrepancies, working with both internal teams and external partners to meet client expectations.
Education
Bachelor of Science - Business Management and Economics
Roehampton University
LondonSkills
PAYMENT PROCESSING
FOREIGN EXCHANGE
SYSTEM INTEGRATION
DATA ANALYSIS
PROCESS IMPROVEMENT
Timeline
Banking Operations Analyst
Wex Inc
2026.02 - Current
Merchant Settlement Officer
Finera
2025.03 - 2025.11
Senior Payment Executive
Vitesse PSP
2024.07 - 2025.03
Payment Executive
Vitesse PSP
2023.05 - 2024.07
Bachelor of Science - Business Management and Economics
Roehampton University