Jawad Harb
West London,England
Summary
Motivated and reliable individual with strong customer service, communication, and problem-solving skills. Experienced in retail and delivery roles, providing friendly, professional service while working efficiently in fast-paced environments. Known for reliability, attention to detail, and building positive relationships with customers. Eager to contribute to a customer-focused team and deliver excellent service that enhances customer satisfaction.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
Self-Employed Delivery driver
Evri
London
2026.04 - Current
- Delivered parcels promptly and accurately while maintaining excellent customer service.
- Built positive relationships with customers through friendly and professional interactions.
- Handled fragile items with care, maintaining high standards of service quality.
- Maintained a 4.5-star courier rating through reliability, professionalism, and consistent customer satisfaction.
Sales Associate
Middle East Food Market
London, England
2025.03 - 2025.07
- Delivered excellent customer service in a busy retail environment.
- Assisted customers with enquiries and product recommendations to improve their shopping experience.
- Operated the till and handled cash transactions accurately.
- Helped maintain a clean, organised, and welcoming shop environment.
- Worked effectively with colleagues to ensure efficient daily operations.
- Supported customers with a friendly, approachable attitude, encouraging repeat business.
Education
T-Level - Building Services Engineering (Studied for 1 Year)
City of Westminister College
London 2025.09 - 2026.06
T-Level - Digital Production, Design and Development (Starting September 2026)
Hammersmith & Fulham College
London 2026.09 -
GCSEs -
Twyford CofE Highschool
London2025-08
Skills
Customer Service
Excellent Communication
Time Management
Team Collaboration
Problem Solving
Conflict Resolution
Attention to Detail
Positive Attitude
Cash Handling
Safe Driving Practice
Multi-Drop Delivery Experience
Manual Handling
Inventory Management
Delivery Accuracy
Ability to Work Independently
Ability to Work Under Pressure
Accomplishments
Jack Petchey "Speak Out" Public Speaking Competition – Semi-Finalist
- Reached the semi-finals of the competition at age 15.
- Demonstrated confidence, clear communication, and the ability to present effectively under pressure.
- Strengthened presentation and interpersonal skills that continue to benefit customer-facing roles.
Certification
Full UK Manual Driving Licence
Jack Petchey "Speak Out" Certificate of Achievement
Languages
Arabic
Advanced
C1
English
Proficient (C2)
German
Beginner (A1)
Affiliations
- Customer service and dealing with people
- Customer service and meeting new people
- Fitness and personal development
- Team-based and fast-paced working environments
- Public speaking and debating
- Social activities and community engagement
References
References available upon request.
Timeline
T-Level - Digital Production, Design and Development (Starting September 2026)
Hammersmith & Fulham College
2026.09 -
Self-Employed Delivery driver
Evri
2026.04 - Current
T-Level - Building Services Engineering (Studied for 1 Year)
City of Westminister College
2025.09 - 2026.06
Sales Associate
Middle East Food Market
2025.03 - 2025.07
GCSEs -
Twyford CofE Highschool