Jatin Patel
Harrow,Middlesex
Summary
Motivated and adaptable professional with strong communication and problem-solving skills, eager to contribute to the gaming and gambling industry. Able to work effectively in fast-paced environments while maintaining professionalism, customer focus and attention to detail.
Overview
9
9
years of professional experience
Work history
Retail assistant
Sainsbury's Local
London
12.2021 - Current
- Managed inventory for streamlined store operations.
- Followed company policies whilst handling returns and exchanges, preserving customer loyalty.
- Stayed updated on current promotions and new products to provide accurate information to customers.
- Participated in seasonal sale preparations by arranging promotional displays strategically.
- Provided coverage during peak times to manage customer flow effectively.
- Collaborated with store manager to identify fast-selling products and restock accordingly.
- Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
Special sales assistant
B & S Colorama pvt Ltd
Vadodara, India
09.2019 - 10.2021
- Utilised excellent communication skills to provide detailed product information.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Built strong relationships with regular customers for repeat business.
- Offered personalised shopping advice to enhance customer experiences.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Collaborated effectively with team members to meet sales targets.
Learnt about new products quickly, providing comprehensive guidance to customers. - Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Managed till operations smoothly, reducing waiting time for customers.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
Store supervisor
Marks & Spencer - Simply Food
London
01.2017 - 01.2018
- Fostered team collaboration, creating a supportive work atmosphere for staff members.
- Improved store layout by regularly reorganising merchandise and display areas.
- Increased customer satisfaction with prompt resolution of complaints and queries.
- Enforced health and safety standards resulting in a safe workplace.
Coordinated staff rota for balanced workload and efficient store operations. - Handled delivery logistics for seamless stocking of new arrivals.
Performed daily cash handling duties, ensuring accurate financial transactions at tills.
Education
Diploma of Higher Education - Hospitality Management
FTMS Global Academy
SingaporeBachelor of Science - Biotechnology
SP University
Anand, IndiaSkills
- Strong communication skills
- Ability to work under pressure
- Proactive and positive customer service
- Data analysis tools usage
- Video surveillance system proficiency
- Decision-Making proficiency
- Ethical judgment
- Bilingual
- Promotion and marketing knowledge
- Staff leadership
Affiliations
- Sports & sports Analysis
- Online gaming
- Social networking
- Travelling
Languages
English
Fluent
Hindi
Fluent
Gujarati
Native
References
References available upon request.
Timeline
Retail assistant
Sainsbury's Local
12.2021 - Current
Special sales assistant
B & S Colorama pvt Ltd
09.2019 - 10.2021
Store supervisor
Marks & Spencer - Simply Food
01.2017 - 01.2018
Diploma of Higher Education - Hospitality Management
FTMS Global Academy
Bachelor of Science - Biotechnology
SP University