Summary
Overview
Work history
Education
Skills
Languages
Certifications
Activities
Work availability
Timeline
Generic
Jaswanth Mogan

Jaswanth Mogan

Southend - On - Sea,United Kingdom

Summary

I am an Aspiring Business Development Executive and is very keen to learn and provide services on developing a business by managing the essentials. I majorly love to serve my clients/customers by meeting and understanding them, thus satisfying them with the managing service they require.

Overview

1
1
year of professional experience
6
6
years of post-secondary education

Work history

Ride operator

Adventure Island
Southend-on-Sea, Essex
05.2023 - Current
  • Announced ride rules using tanner systems to maintain good customer safety.
  • Cleaned and refuelled riding devices to perform health and safety standards.
  • Responded to urgent situations by pressing emergency stop button.
  • Stored customer belongings in designated lockers to avoid losses.
  • Greeted customers with enthusiasm for positive ride experiences.
  • Helped customers to mount and exit rides safely.
  • Advised customers on expected ride wait times and managed orderly queues.
  • Secured patrons with rigorous checks of safety fastenings ahead of rides.
  • Cleaned carriages between rides to maintain good hygiene standards.

Food and beverage assistant

Radisson Blu Hotel
Stansted Airport, Essex
02.2023 - 05.2023
  • Maintained thorough food, drink and menu knowledge, providing expert assistance with customer selections.
  • Cultivated clean and tidy restaurant and bar areas, minimising potential health and safety risks.
  • Warmly greeted customers upon arrival, minimising wait times to improve restaurant experiences.
  • Employed strong interpersonal skills to handle queries relating to menus, allergies and restaurant services.
  • Demonstrated high standards of customer service to take and deliver accurate food, cocktail and coffee orders.
  • Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
  • Kept tables clear of used crockery, glassware and cutlery.
  • Memorised complete menu and offered guests knowledgeable suggestions.
  • Obtained customer feedback to improve service experience and provide recommendations to kitchen staff.

Education

Master of Business Administration - Business Management

University of Essex
Southend-on-Sea
01.2023 -

Bachelor of Arts - Accounts And Commerce

Emerald's Degree College
India
01.2018 - 12.2021

Certificate of Higher Education - Accounts and Commerce

Emerald's Junior College
India
03.2016 - 04.2018

Skills

  • Community activities
  • Customer service
  • Food and beverage service
  • Programme management
  • Equipment management
  • Event planning
  • Activity leadership
  • Time management
  • Problem-solving
  • Social media marketing
  • Accounting
  • Leadership
  • Communication skills

Languages

English
Upper intermediate
Hindi
Intermediate
Telugu
Native
Tamil
Fluent

Certifications

1. Marketing in a Digital World, Coursera. This course helps in gaining knowledge about how new digital tools that are enabling customers to take a more active role in developing and sharing products. 2. Investment Risk Management, Coursera. It provides the description about calculating value at risk for investment portfolio and quantify risk-to-reward using Treynor ratio Human Resource Management, Coursera It gives an overview about a fit between an organizations. 3.HR strategy and the Business Environment Successful Negotiation Skills, Coursera. This course helps in learning and practice the strategies and skills on becoming a successful negotiator. 4.Introduction to Social Media Marketing, Coursera. It provides an introduction to marketing and social media marketing. By learning how businesses use social media and get a basic overview of the social media landscape.

Activities

• Project on Child Awareness o Group Leader-Coordinated team activities to ensure target achievements • Project on Consumer Behaviour o Study on consumer behaviour and preferences of corporate towards telecom products

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

Ride operator

Adventure Island
05.2023 - Current

Food and beverage assistant

Radisson Blu Hotel
02.2023 - 05.2023

Master of Business Administration - Business Management

University of Essex
01.2023 -

Bachelor of Arts - Accounts And Commerce

Emerald's Degree College
01.2018 - 12.2021

Certificate of Higher Education - Accounts and Commerce

Emerald's Junior College
03.2016 - 04.2018
Jaswanth Mogan