Hi, I’m
JASSIM HUSSAIN SAKKIR HUSSAIN
Electronics Engineer
Liverpool
Summary
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Overview
3
years of professional experience
6
years of post-secondary education
4
Languages
Work History
Akshaya Picturedrome
IT Technician
08.2022 - Current
Job overview
- Maintained office PCs, networks and mobile devices.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Configured systems according to prescribed software and hardware frameworks.
- Increased easiness of daily company operation by 20% and reduced maintenance cost by 5 %.
Valiyath School Of Medical Science
IT Support Engineer
10.2020 - 04.2021
Job overview
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Managed high levels of call flow and responded to company's technical support needs.
Education
Liverpool John Moores UniversityLiverpool
Master of Science from Wireless Communication
09.2021 - 09.2022
University Overview
Achieved top academic honors, demonstrating excellence in the field of Wireless Communication
College of Engineering AdoorKerala, India
Bachelor of Technology from Electrical, Electronics And Communications Engineering
08.2016 - 01.2021
University Overview
- Member of IEEE.
- Elected Captain of College Cricket Team.
- Attained 74 % in my Bachelors.
Chinmaya Vidyalaya PallavurPalakkad, India
A Levels from Computer Science
04.2015 - 04.2016
University Overview
- Awarded Best Student award and Head Boy of the school title.
- Member of National Service Scheme.
Skills
Help Desk Operations
Availability
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Timeline
IT Technician
Akshaya Picturedrome
08.2022 - Current
Liverpool John Moores University
Master of Science from Wireless Communication
09.2021 - 09.2022
IT Support Engineer
Valiyath School Of Medical Science
10.2020 - 04.2021
College of Engineering Adoor
Bachelor of Technology from Electrical, Electronics And Communications Engineering
08.2016 - 01.2021
Chinmaya Vidyalaya Pallavur
A Levels from Computer Science
04.2015 - 04.2016
Accomplishments
- Supervised team of 3 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Streamlined IT Processes: Optimized IT workflows, leading to a 15% reduction in time spent on routine tasks, allowing for a more focused approach to strategic initiatives.
- Successful Data Migration: Oversaw the migration of 2 terabytes of data with zero data loss, ensuring business continuity during transitions.
- Resolved product issue through consumer testing.
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