JASSIM THAYYULLATHIL
Peterborough,United Kingdom
Summary
Results-driven MSc International Business Management graduate with experience in logistics operations and administrative support. Proven ability to coordinate stock movements, maintain accurate documentation, and streamline operational processes to improve efficiency. Combines strong organisational and analytical skills with a proactive approach to problem-solving and customer service. Eager to contribute to efficient business operations in a logistics or administrative position.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Logistics assistant
Lidl
peterborough, Cambridgeshire
2024.11 - Current
- Supported day-to-day logistics operations by coordinating incoming and outgoing stock efficiently and effectively
- Monitored inventory levels and ensured accurate stock records using internal systems
- Liaised with drivers and team members to ensure smooth workflow and
timely dispatch - Optimised supply chain workflows to reduce delivery times by ten percent
- Coordinated with various departments for smooth operations in the supply chain process.
Team leader
Dominos Pizza UK
Peterborough, Cambridgeshire
2023.06 - 2024.10
- Improved customer satisfaction through close collaboration with the team.
- Negotiated successful outcomes in challenging scenarios, demonstrating
strong problem-solving skills. - Implemented new working methods, which improved the overall efficiency
of the team's operations - Lead project coordination, resulting in timely delivery
Customer service representative
Dominos pizza uk
peterborough, Cambridgeshire
2023.03 - 2023.06
- Ensured smooth running of operations with timely preparation of reports.
- Participated in team meetings sharing best practices for improving service delivery.
- Provided top-notch support for increased customer satisfaction.
- Trained new hires for improved productivity and efficiency on the job floor.
- Handled front of house service, taking customer orders in store and via
phone.
Sales Executive
Global Agency's
Calicut, India
2021.04 - 2022.02
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by 50% cultivating strong client relationships and implementing effective sales strategies.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
Education
Master of Science - International Business Management
ANGLIA RUSKIN UNIVERSITY
Peterborough, United KingdomBachelor of Commerce - In Computer Applications
CALICUT UNIVERSITY
Calicut, Kerala, India 2018.06 - 2021.03
Skills
- Customer Service
- Teamwork and Collaboration
- Supply Chain management
- Team Leadership
- Contract Negotiation
- Sales Planning
- Microsoft Word/Excel/Outlook/PowerPoint
- Strong Communication Skills
- Inventory Management
- Problem Solving
- Coordination
Certification
- Achieved MSc in {International Business Management with Merit}
- LinkedIn certification in{ sales strategies and new world of selling}
- Oxford home study center {Recruitment skills online short course recruitment skills in business}
- Certified Supply Chain Management Program
Languages
English
Accomplishments
- Increased sales revenue by building strong client relationships and identifying new business opportunities
- Improved customer satisfaction by resolving issues efficiently and maintaining high service standards
- Coordinated daily logistics operations, ensuring accurate inventory management and smooth workflow
- Reduced operational delays by effectively liaising with team members and optimizing processes
- Implemented improved working methods, enhancing overall team efficiency and productivity
Timeline
Logistics assistant
Lidl
2024.11 - Current
Team leader
Dominos Pizza UK
2023.06 - 2024.10
Customer service representative
Dominos pizza uk
2023.03 - 2023.06
Sales Executive
Global Agency's
2021.04 - 2022.02
Bachelor of Commerce - In Computer Applications
CALICUT UNIVERSITY
2018.06 - 2021.03
Master of Science - International Business Management
ANGLIA RUSKIN UNIVERSITY