Jasraj Jandu
Greenford,Middlesex
Summary
Dedicated professional with a strong foundation in customer service whilst demonstrating outstanding attention to detail and effective written and verbal communication abilities. Highly organised with excellent time-management skills, self-motivation, and a positive attitude. Committed to leveraging computer literacy to enhance operational efficiency and achieve career growth in a dynamic environment.
Overview
8
8
years of professional experience
6060
6060
years of post-secondary education
Work History
Supervisor
Wickes
Ealing
09.2018 - Current
- Ensuring that cashier duties are carried out adequately with upmost attention to detail.
- Provided excellent customer service when approached by customers in person as well as over the phone, building customer retention and satisfaction.
- Shown capability to remain level headed when under pressure due to customer complaints/aggressive customers.
- Delegate tasks and distribute work to team members ensuring performance was accurate and efficient whilst leading by example to maintain team motivation
Musician/Musical Instructor
Elite Drummers
Slough
01.2017 - Current
- Managing, taking on and closing sales from clientele, exceeding annual personal sales targets by 15%.
- Communicating to an excellent standard when being approached by clients in person, over the phone or by email.
- Responsible of managing logistics for each member of the team.
- Demonstrating teamwork in order to perform the instrument with others in synchrony.
- Teaching students how to play the dhol (instrument) and preparing them to perform in front of a crowd.
Accountant Assistant
London Borough of Hounslow
Hounslow
05.2017 - 06.2017
- Communicated with vendors and clients to facilitate timely payments and reduce outstanding accounts receivable.
- Presenting gathered information to my supervisors both verbally and through email.
- Recording all necessary data on the allocated spreadsheet using Microsoft Excel.
- Liaising with colleagues on a daily basis.
Education
Bachelor of Science Sport - Health and Exercise Sciences
Brunel University
09/2019 - 06.2022
A-Levels -
Greenford High School
09/2017 - 06.2019
GCSEs -
Greenford High School
09/2012 - 06.2017
Skills
- Customer service
- Microsoft Word, Excel and PowerPoint
- Attention to Detail
- Written and verbal communication
- Computer literacy
- Time-management
- Self-motivation
- Highly organised
- Positive attitude
Affiliations
- Involved in a local hockey club named Indian Gymkhana Hockey Club. In my spare time, I enjoy volunteering and helping out the coaches where I can. Recently I have worked closely with the under 14s youth squad, assisting with training sessions.
Timeline
Supervisor
Wickes
09.2018 - Current
Accountant Assistant
London Borough of Hounslow
05.2017 - 06.2017
Musician/Musical Instructor
Elite Drummers
01.2017 - Current
Bachelor of Science Sport - Health and Exercise Sciences
Brunel University
09/2019 - 06.2022
A-Levels -
Greenford High School
09/2017 - 06.2019
GCSEs -
Greenford High School
09/2012 - 06.2017
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