JASPREET KAUR
BIRMINGHAM,WEST MIDLANDS
Summary
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Overview
3
3
years of professional experience
Work History
PTE TRAINER
SILVEROAK
BARNALA
06.2024 - 06.2024
- Improved student language proficiency by delivering engaging PTE training sessions.
- Prepared customised study materials for enhanced learning outcomes.
- Managed online and offline class schedules to ensure optimal learning environment.
- Developed innovative teaching methods, resulting in improved student engagement.
CUSTOMER CARE EXECUTIVE
PRANJAL TRAVELS LIMITED
SANGRUR
01.2021 - 02.2022
- Enhanced customer satisfaction by resolving complaints efficiently.
- Managed high-volume call centre for prompt customer service.
- Strengthened brand reputation with professional and empathetic responses to inquiries.
- Boosted company image through efficient problem resolution.
Education
BA(HONS) - BUSINESS ADMINISTRATION
UNIVERSITY OF CENTRAL LANCASHIRE
PRESTON 07.2024 -
SENIOR SECEONDRY - NON-MEDICAL
CBSE
DHANULA 04.2019 - 07.2020
Skills
- COMMUNICATION SKILLS
- TEAM WORK
- ADAPTABILTY
- CREATIVITY
- LEADERSHIP SKILLS
- CUSTOMER SERVICE SKILLS
- PROBLEM SOLVING SKILLS
Languages
English
Fluent
Timeline
BA(HONS) - BUSINESS ADMINISTRATION
UNIVERSITY OF CENTRAL LANCASHIRE
07.2024 -
PTE TRAINER
SILVEROAK
06.2024 - 06.2024
CUSTOMER CARE EXECUTIVE
PRANJAL TRAVELS LIMITED
01.2021 - 02.2022
SENIOR SECEONDRY - NON-MEDICAL
CBSE
04.2019 - 07.2020
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