Summary
Overview
Work history
Education
Skills
Timeline
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Jaspreet Dhillon

London,Essex

Summary

Experienced business professional with a proven track record of driving revenue growth, enhancing profitability, and delivering data-driven strategies. Skilled in go-to-market planning, cross-functional team leadership, and process improvement.

Strong background in marketing, operations, data analysis, and coding. Passionate about leveraging technology and analytics to align business operations with strategic goals.

Graduate in finance and operations management with expertise in quality assurance, compliance, and stakeholder collaboration.

Overview

12
12
years of professional experience

Work history

Go To Market Launch & Planning Specialist

Ford Motor Company
London
07.2023 - Current
  • Collaborated with the marketing team to create engaging product content for online platforms.
  • Single touch point for all of Europe covering 21 markets
  • Trained new staff on product details and sales techniques, improving team performance.
  • Customised product presentations for key clients, resulting in successful contract negotiations.
  • Identified customer needs through consultation, recommending appropriate products to enhance satisfaction.
  • Analysed sales data to identify trends and adjust strategies for maximum impact.
  • Working with various Dashbaords to extract EU Data
  • Established and maintained positive relationships with industry professionals, enhancing brand reputation.
  • Utilize CRM and digital marketing tools to track campaign performance and customer engagement metrics, driving data -informed decisions
  • Developed and maintained comprehensive product knowledge to provide expert advice to customers.
  • Promoted company products using approved techniques, increasing revenue and exceeding performance expectations.

Business Analyst and Codification

Ford Motor Company
London
08.2021 - 07.2023
  • Reviewed and updated business continuity plans to mitigate risks associated with system failures.
  • Negotiated with external suppliers to secure services and products essential for project success.
  • Coordinated the deployment of new systems, ensuring minimal disruption to business operations.
  • Translated complex technical concepts into understandable terms for non-technical stakeholders.
  • Managed cross-functional teams to deliver project outcomes within agreed timelines and budgets.
  • Conducted market research to inform product development strategies and competitive positioning.
  • Developed and implemented data analysis methodologies to support strategic decision-making.
  • Analysed business processes to identify inefficiencies and recommend improvements for operational excellence.
  • Monitored key performance indicators to track progress against strategic goals and objectives.

CNC Machining Team Leader

Ford Motor Company
London
01.2015 - 07.2021
  • Coordinated with engineering and design teams to refine manufacturing processes for efficiency.
  • Managed inventory of raw materials and components to prevent production delays.
  • Analysed production data to identify trends and areas for improvement in processes.
  • Led machining and assembly team to meet production targets through strategic planning and coordination.
  • Conducted regular training sessions to enhance team skills in machining and assembly techniques.
  • Negotiated with suppliers to secure cost-effective procurement of high-quality materials.
  • Initiated cost-saving measures that reduced waste and optimised resource utilisation.
  • Managed project timelines and coordinated tasks to ensure timely completion of production orders.
  • Addressed technical challenges swiftly to minimise downtime and maintain production schedules.
  • Scheduled and supervised shifts to maintain continuous operation of production lines.
  • Collaborated with research and development on implementing new technologies in production.
  • Facilitated communication between departments to streamline workflow and increase productivity.

Front of House Assistant

Virgin Active Health Club
London
05.2013 - 08.2014
  • Engaged with guests to gather feedback on their experience, using insights for service enhancements.
  • Welcomed guests with warm and friendly demeanour using exceptional customer service skills.
  • Implemented health and safety protocols effectively, contributing to a safe environment for both staff and guests.
  • Addressed guest complaints with empathy and speed, resolving issues to maintain high service standards.
  • Provided feedback from guests to management, facilitating continuous improvement in services offered.
  • Answered high volume of enquiries daily, including phone, email and website bookings.
  • Offered bilingual support to non-English speaking guests, enhancing communication and service quality.
  • Managed bookings and reservations efficiently, maximising restaurant occupancy and guest satisfaction.

Education

Business Economics and finance - Final year complete

London Metropolitan University

A levels - 3 A levels

Loxford Sixth form

GCSE - 7 GCSE‘s ( A – C’s) including English and maths

Loxford School of Science & Technology

Skills

  • Advanced Data analysis and interpretation
  • Strategic planning
  • Project management experience
  • Cross-Functional collaboration
  • Technical product understanding
  • Critical thinking
  • Client relationship management
  • Stress tolerance
  • Interpersonal communication
  • Time management
  • Assembly line experience
  • CNC machine operation
  • Efficient material usage
  • Inspiring leadership

Timeline

Go To Market Launch & Planning Specialist

Ford Motor Company
07.2023 - Current

Business Analyst and Codification

Ford Motor Company
08.2021 - 07.2023

CNC Machining Team Leader

Ford Motor Company
01.2015 - 07.2021

Front of House Assistant

Virgin Active Health Club
05.2013 - 08.2014

Business Economics and finance - Final year complete

London Metropolitan University

A levels - 3 A levels

Loxford Sixth form

GCSE - 7 GCSE‘s ( A – C’s) including English and maths

Loxford School of Science & Technology

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Jaspreet Dhillon