Jasper Tomomewo

• Led front-of-house service during busy lunch and dinner periods, serving an average of 80–120 guests per shift while maintaining exceptional service standards.
• Supervised team of 8–12 front-of-house staff, facilitating effective communication between restaurant floor, kitchen, and bar for seamless service delivery.
• Processed an average of £2,500–£4,000 in daily sales through accurate cash handling and POS transactions.
• Managed guest complaints with professionalism, ensuring prompt resolutions that enhanced overall dining experience.
• Delivered expert menu recommendations, including beverage pairings, increasing guest satisfaction and average spend.
• Maintained excellent food hygiene and health & safety standards in compliance with company policies.

Key Achievements

• Achieved an average customer satisfaction rating of 96%+ through attentive, personalised service and strong product knowledge.
• Consistently ranked among the top three highest-performing servers for beverage and food sales within the restaurant.
• Supported the restaurant in achieving a 12% increase in beverage sales by actively promoting premium wines, cocktails, and seasonal drink offers.
• Assisted bartenders during peak trading periods by preparing beverages, serving wines, beers, spirits, and cocktails, and maintaining bar cleanliness.

• Led a team of 6-8 bartenders and bar assistants, ensuring smooth operations across the hotel bar, restaurant, conferences, weddings, and private events.
• Trained and mentored 12+ new bartenders and food & beverage team members, improving service consistency and operational efficiency.
• Ensured 100% compliance with licensing regulations, food hygiene standards, and health & safety procedures.
• Maintained zero licensing or health & safety violations throughout tenure as Head Bartender.
• Managed beverage inventory valued at approximately £20,000–£35,000, overseeing stock ordering, and monthly stock takes.
• Served an average of 150–200 guests per shift, increasing to 300+ guests during large conferences, weddings, and corporate functions.
• Collaborated with restaurant and hotel management to deliver seamless service for banquets, conferences, and VIP events.

Key Achievements

• Reduced beverage wastage by 25% through improved inventory control, stock rotation, and portion management.
• Increased beverage revenue by 14% within 12 months through premium spirit recommendations and effective upselling techniques.
• Improved average guest spend by 15% through staff training on suggestive selling and premium beverage pairings.
• Achieved over 95% positive guest satisfaction scores for bar service based on internal guest feedback and hotel surveys.

• Served food and drinks to guests while upholding high hygiene and presentation standards.
• Demonstrated knowledge of dietary restrictions whilst assisting customers with their meal choices.
• Operated till system, ensuring accurate transactions and delivering excellent customer service.
• Collaborated with team members to facilitate smooth operations during events and matches.
• Assisted in restocking shelves and cleaning dining areas.

Key Achievements

• Maintained 99% order accuracy, significantly reducing food and beverage remakes.
• Reduced average customer waiting time by 20% through improved shift planning, workstation organisation, and workflow management.

• Welcomed and assisted 1,000+ international delegates, speakers, sponsors, and VIP guests, ensuring a positive experience throughout the multi-day conference.
• Acted as primary point of contact for 150–250 delegates daily, delivering event information, venue guidance, scheduling support, and personalised assistance to enhance delegate engagement.
• Coordinated delegate registration and accreditation, maintaining an average check-in time of under 2 minutes per guest during peak arrival periods.
• Responded promptly to delegate enquiries and resolved service issues, fostering a professional and welcoming environment that contributed to overall event satisfaction.
• Supported VIP speakers and executive guests by coordinating schedules, transportation, hospitality, and venue access.

Key Achievements

• Successfully supported the delivery of an international event attended by 1,000+ delegates representing over 60 countries, contributing to smooth event operations from registration through closing sessions.
• Reduced registration waiting times by 30% through efficient queue management and proactive guest assistance during peak periods.
• Maintained 100% accuracy in delegate accreditation and badge distribution, preventing registration errors and delays.panellists, and VIP guests, ensuring timely arrivals and seamless transitions between sessions.

• Maintained exceptional guest service standards while serving an average of 150–250 guests per shift.
• Coordinated with a hospitality team of 30–50 staff to ensure seamless communication and operations between bar, kitchen, and front-of-house teams.
• Supported bartenders by preparing service stations, replenishing stock, serving beers, wines, spirits, cocktails, and soft drinks throughout events.
• Assisted in setup and breakdown of events, efficiently arranging bar stations, banquet tables, glassware, and beverage displays to meet event specifications.
• Ensured compliance with food safety, hygiene, and responsible alcohol service standards throughout all events.

Key Achievements

• Helped achieve 97%+ guest satisfaction scores through attentive, professional, and personalised service.
• Increased beverage sales by 15% through proactive upselling of premium wines, cocktails, champagne, and spirits during events.
• Maintained 99% order accuracy, reducing delays and minimising food and beverage remakes.
• Successfully served at VIP events hosting government officials, business executives, celebrities, and international guests, maintaining discretion and exceptional service.