Summary
Overview
Work history
Education
Certification
References
Timeline
Generic

Jasper Green

Dunstable

Summary

Motivated and forward-thinking leader who enjoys helping teams reach their full potential and achieve great results. I'm skilled at coaching and supporting people, encouraging clear communication, and fostering a positive, growth-focused environment. I use data to make smart decisions that help the business grow and solve problems creatively and calmly under pressure. I'm committed to keeping high standards for safety, compliance, and brand reputation, always looking for new ways to improve and make a real difference.

Overview

10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Operations Manager - Distribution

Gist Ltd (Marks and Spencer)
Hemel Hempstead, Hertfordshire
2025.11 - Current

Lead a 24/7 food distribution operation supporting M&S Food and Ocado depots across the South, overseeing -150 inbound and 160 outbound vehicle movements daily. Accountable for site safety, people leadership, and operational performance within a high-volume, time-critical environment. Strong focus on building a positive safety culture, managing multi-shift teams, and ensuring compliance with transport legislation and food industry standards. Experienced in leading large teams, driving engagement, and delivering safe, efficient, and reliable operations.

STORE MANAGER

MARKS & SPENCER
Buckinghamshire
2022.08 - 2025.11
  • In my role as Store Manager, I lead a team of managers and colleagues, with a strong focus on developing talent, driving performance, and maintaining exceptional operational standards.
  • I am passionate about coaching and empowering others to succeed, fostering a culture of accountability, collaboration, and continuous improvement.
  • I take a detail-oriented approach to ensure the store operates legally and safely, creating a secure and positive environment for both customers and team members.
  • I am responsible for delivering key business priorities, driving sales and KPIs, and protecting the brand, property, people, and profit-ensuring all objectives are met with precision and efficiency.

OPERATIONS TEAM MANAGER

MARKS & SPENCER
Buckinghamshire
2017.01 - 2022.08
  • In my role as Team Manager at Marks & Spencer, I was responsible for line managing Customer Assistant colleagues to ensure the effective execution of the retail plan and the achievement of key store KPIs.
  • I led and developed a high-performing team, working closely with both store and regional leadership to drive sales, enhance profitability, and deliver an exceptional in-store environment.
  • I played a key role in ensuring a consistently high standard of customer experience, with every customer leaving the store satisfied.
  • In addition to my core responsibilities, I regularly deputised for the Store Manager in their absence, oversaw recruitment activities, and handled in-store HR matters, ensuring a productive and compliant working environment.

CUSTOMER ASSISTANT

MARKS & SPENCER
Buckinghamshire
2015.11 - 2017.01
  • As a Customer Assistant in retail, I was responsible for providing excellent customer service, assisting with queries, and ensuring a positive shopping experience.
  • My duties included stock replenishment, operating tills, maintaining store standards, and supporting sales and promotions.

Education

HIGHER NATIONAL DIPLOMA - TOURISM AND TRAVEL MANAGEMENT

UNIVERSITY OF HERTFORDSHIRE
Hertfordshire
2015.09 - 2017.06

LEVEL 3 BTEC - TRAVEL AND TOURISM

WEST HERTS COLLEGE
Hertfordshire
2013.09 - 2015.06

Certification

  • Personal Licence Holder
  • Driving Licence

References

References available upon request.

Timeline

Operations Manager - Distribution

Gist Ltd (Marks and Spencer)
2025.11 - Current

STORE MANAGER

MARKS & SPENCER
2022.08 - 2025.11

OPERATIONS TEAM MANAGER

MARKS & SPENCER
2017.01 - 2022.08

CUSTOMER ASSISTANT

MARKS & SPENCER
2015.11 - 2017.01

HIGHER NATIONAL DIPLOMA - TOURISM AND TRAVEL MANAGEMENT

UNIVERSITY OF HERTFORDSHIRE
2015.09 - 2017.06

LEVEL 3 BTEC - TRAVEL AND TOURISM

WEST HERTS COLLEGE
2013.09 - 2015.06
Jasper Green