Jaspal Mahil
Nottingham,Nottinghamshire
Summary
Experienced Area Manager with over ten years of experience in retail and hospitality, skilled at leading teams to achieve operational excellence and deliver outstanding customer experiences.
Proven ability in driving sales growth, upholding brand standards, and ensuring full compliance with regulatory requirements.
Adept in team development, stakeholder management and implementing best practices to create inclusive high-performing work environments.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
Work history
Events and meetings manager
Assembly rooms
Royal Leamington Spa, Warwickshire
01.2023 - Current
- Working alongside the management team to ensure exceptional event preparation to retain and develop client database.
- Driving the business through managing and increasing pre booked trade.
- Creating and maintaining links within the local area, in order to drive performance and increase trade.
- Working with venue managers to secure suitable bookings and keeping standards across all venues.
- Creating reports and forecasts for quarterly turnover.
Area manager
Go local Extra
Nottingham
02.2015 - 01.2023
- Led and motivated sales team to meet and exceed sales goals.
- Communicated product details in enthusiastic and confident manner to connect with customers.
- Analysed marketing information and translated into strategic plans.
- Conducted regular coaching sessions, team meetings, and store visits to provide support and feedback.
- Implemented and enforced policies relating to trading standards, food hygiene, and workplace health & safety laws.
- Built and maintained strong relationships with internal & external stakeholders.
Store manager
Go local extra
Nottingham
12.2012 - 12.2015
- Enhanced store reputation through meticulous upkeep, product presentation, and customer service.
- Monitored inventory levels to prevent stock shortages or overages.
- Processed cash transactions accurately, minimising financial discrepancies.
- Ensured customer satisfaction through proactive engagement and prompt resolution of issues.
- Managed daily operations for convenience store with monthly sales up to £100,000.
Education
Bachelors - International Business and Globalisation
De Montfort University
Leicester 09.2009 - 06.2013
A-Levels - Business, IT and Law
Djanogly City Academy
Nottingham 09.2007 - 06.2009
GCSEs - Including English and Maths
Djanogly City Academy
Nottingham 09.2002 - 06.2005
Skills
- Leadership and Team Development
- Operational Excellence
- Sales Growth and Performance management
- Outstanding Communication
- Inclusivity and Confidentiality
- Commitment to Equality and Diversity
- Risk and Compliance management
Affiliations
- Travel
- Sports
Timeline
Events and meetings manager
Assembly rooms
01.2023 - Current
Area manager
Go local Extra
02.2015 - 01.2023
Store manager
Go local extra
12.2012 - 12.2015
Bachelors - International Business and Globalisation
De Montfort University
09.2009 - 06.2013
A-Levels - Business, IT and Law
Djanogly City Academy
09.2007 - 06.2009
GCSEs - Including English and Maths
Djanogly City Academy
09.2002 - 06.2005
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