Jason Dolan

• Streamlined over 50 customer interactions daily, delivering efficient solutions and fostering positive customer relationships.
• Transformed customer complaints into opportunities, restoring trust and driving business growth.
• Developed and delivered effective customer service training programs, cultivating a high-performing team.

• Crafted a memorable bowling experience at Tenpin by managing 20 lanes and providing exceptional customer service.
• Transformed customer interactions into sales opportunities, driving a 26% increase in revenue.
• Optimised team performance during peak periods through effective support and strict adherence to safety protocols.

• Optimised cash handling processes, accelerating checkout times by effectively managing transactions and ensuring precise cash flow.
• Empowered the team through effective collaboration, enhancing productivity and job satisfaction.
• Spearheaded initiatives that transformed customer experiences, driving a 20% increase in positive feedback.

• Elevated concept art to stunning 3D reality, collaborating with art directors to deliver visually striking and consistent assets.
• Optimised 3D model performance, accelerating development by 25% through innovative optimization strategies.
• Steered projects to successful completion, balancing creative vision with fiscal responsibility and rigorous project management.