Chin Chan
Droylsden, Manchester,Lancashire
Summary
Accomplished professional specializing in cost analysis, supplier negotiation, and quality control. Proficient in market research and pricing strategy development, enhancing product development through cross-functional collaboration. Expertise in vendor relationship management and team leadership, with a focus on customer engagement and retail marketing. Utilizes data analytics to inform strategic decisions, supported by strong product knowledge and Microsoft Office proficiency.
Overview
18
18
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Key Account Product Manager
RMS International Ltd
Swinton, Manchester
2022.07 - Current
- Sourced and purchased products from China and Southeast Asia, boosting quality and profit margins.
- Negotiated prices, conducted cost breakdowns, and analysed material expenses for optimal spending.
- Managed complete product lifecycle from customer selection through order processing to shipment.
- Oversaw diverse product range across key categories, including RMS and customer-branded artwork.
- Collaborated with design teams to create tailored product and packaging concepts.
- Coordinated with Quality Control teams to guarantee compliance with market standards.
- Assumed responsibility for sourcing factories, selecting products, and developing designs ensuring timely delivery.
Senior Merchandiser
Siplec International Limited
Tsim Sha Tsui, Hong Kong
2019.11 - 2023.05
- Led a team of 3 merchandisers to optimise sourcing and merchandising activities.
- Oversaw daily product development operations and bulk production processes.
- Managed Back-to-School promotion tender, negotiating prices with factories and buyers in France.
- Developed pricing strategies through market research and competitor analysis.
- Identified new business opportunities to expand sourcing capabilities.
- Collaborated with cross-functional teams to create product briefs and initial schedules.
- Managed supplier performance against standards for quality, delivery, flexibility, and cost efficiency.
- Established vendor relationships through training programmes and key performance indicators.
Senior Merchandiser
Lidl Hong Kong Limited
Tsim Sha Tsui, Hong Kong
2017.12 - 2019.11
- Maintained effective communication with Germany headquarters and buyers to ensure adherence to schedules.
- Managed all merchandising activities, including project coordination, deliveries, and factory visits.
- Sourced new products, developed OEM products, and negotiated pricing effectively.
- Collaborated with cross-functional teams to create product briefs and establish initial schedules.
- Executed follow-ups on ad-hoc projects, focusing on cost-saving initiatives and analysis.
Merchandiser
Migros (Hong Kong) Ltd.
Kowloon Bay, Hong Kong
2012.06 - 2017.09
- Collaborated with Switzerland head office to manage enquiries and order processing.
- Sourced new suppliers, enhancing competitiveness in pricing and product quality.
- Engaged in product development alongside negotiating prices to maximise value.
- Tracked order statuses to ensure compliance with quality and delivery standards.
- Monitored lab test reports and generated monthly sales reports for analysis.
- Maintained supplier database, ensuring accuracy and up-to-date information.
- Kept informed of market trends to identify opportunities for improvement.
Assistant Merchandiser
Tchibo Merchandising Hong Kong LP
Tsim Sha Tsui, Hong Kong
2010.07 - 2012.06
- Managed OEM product development and sourcing while handling enquiries from Germany head office.
- Conducted price negotiations, secured sales confirmations, and executed order follow-ups.
- Negotiated with German buyers and suppliers across China, Taiwan, Thailand, and Vietnam.
- Sourced new factories in Southeast Asia to enhance production capabilities.
Merchandiser
Kam Lee Metal & Plastic Factory Limited
Tuen Mun, Hong Kong
2007.07 - 2010.06
- Resolved overseas customer enquiries and complaints while sourcing products effectively.
- Engaged in product development to meet customer specifications, coordinating sample preparation for approval.
- Negotiated with foreign customers and suppliers in China to optimise procurement processes.
- Participated in trade fairs, preparing promotional materials to enhance brand visibility.
Education
Associate Degree Programmes - Marketing
Lingnan University
Hong Kong 2005.09 - 2007.07
Skills
- Cost analysis
- Supplier negotiation
- Quality control coordination
- Market research
- Pricing strategy development
- Cross-functional collaboration
- Team leadership
- Vendor relationship management
- Product development
- Product development process
- Supply chain understanding
- Customer engagement
- Product development
- Data analytics platforms
- Retail marketing
- Product knowledge
- Microsoft Office Suite
Languages
English
Fluent
Chinese (Cantonese)
Native
Chinese (Mandarin)
Native
Certification
UK driving license
Timeline
Key Account Product Manager
RMS International Ltd
2022.07 - Current
Senior Merchandiser
Siplec International Limited
2019.11 - 2023.05
Senior Merchandiser
Lidl Hong Kong Limited
2017.12 - 2019.11
Merchandiser
Migros (Hong Kong) Ltd.
2012.06 - 2017.09
Assistant Merchandiser
Tchibo Merchandising Hong Kong LP
2010.07 - 2012.06
Merchandiser
Kam Lee Metal & Plastic Factory Limited
2007.07 - 2010.06
Associate Degree Programmes - Marketing
Lingnan University
2005.09 - 2007.07